Kind staff, pet friendly, pretty clean. I like that they offer both smoking and non smoking rooms. From what I witnessed, people generally kept to their self. Overall 4/5 stars, would definitely stay again.
Jessica
เข้าพัก 1 คืน, เมษายน 2024
การตอบกลับจาก manager วันที่ 19 เม.ย. 2024
Thank you Jessica for taking your time leaving feedback. We are glad to hear that you enjoy your stay with us. Looking forward to to see you again in future. Thank you.
8/10 ดี
James
21 มี.ค. 2024
James
เข้าพัก 1 คืน, มีนาคม 2024
การตอบกลับจาก manager วันที่ 12 เม.ย. 2024
Thank you James for taking time to give your feedback on your recent stay. We appreciate your time and honest review.
10/10 ดีเลิศ
Joyner
17 มี.ค. 2024
Joyner
เข้าพัก 1 คืน, กุมภาพันธ์ 2024
การตอบกลับจาก Brand Experience Team วันที่ 28 มี.ค. 2024
Hi Joyner,Thank you for the perfect rating!! Maz K.#Team6
4/10 แย่
LaTrisha
เดินทางเป็นกลุ่ม
20 ก.พ. 2024
ชื่นชอบ: พนักงานและบริการ
ไม่ชื่นชอบ: ความสะอาด
The bed was very lumpy bc of what it was help in on under the bed. The pillows were very small and flat and the bathroom was rather dirty
LaTrisha
เข้าพัก 1 คืน, กุมภาพันธ์ 2024
การตอบกลับจาก Brand Experience Team วันที่ 27 ก.พ. 2024
Hi LaTrisha,Thanks for taking the time to review your recent stay with us. We’d like to apologize for any inconvenience you experienced as a guest. Please give us the opportunity to improve your experience on your future bookings.Maz K.#Team6
The hotel room was certainly not a non smoking room . The hallways smelled awful and I had to air out the room when we arrived. Late evening early morning we had people screaming outside. The come to the second floor floor where we were screaming and threatening staff . The person prior to that was trying to open my hotel room door along with others. When I spoke to the staff about it in the morning all that they said was sorry and didn't offer anything else. I most certainly will NEVER stay at this hotel again.
Thank you for taking the time to share your experience. We're sorry to hear that your recent visit wasn't up to your expectations. We take all feedback seriously, and we appreciate your honest feedback.We apologize for any inconvenience or frustration you may have experienced.
Thank you for taking the time to share your experience. We're sorry to hear that your recent visit wasn't up to your expectations. We take all feedback seriously, and we appreciate your honest feedback.We hope to have the opportunity to serve you better in the future.
Thank you for taking your time to share your experience. We're sorry that your recent visit wasn't up to your expectation. We apologize for any inconvenience and frustration you may have experienced.
Dear Jennifer,Thank you for taking the time to share your experience. We're sorry to hear that your recent visit wasn't up to your expectations. We take all feedback seriously, and we appreciate your honest feedback.We apologize for any inconvenience or frustration you may have experienced. We would like to address your specific concerns and make things right.
Very small room but decent for l the price and they allow animals which is awesome customer service people in the office are very very nice . had a couple lights that were out in room and bed had a stain on it but besides that pretty decent for the price like I said.
The room was dirty!! There were roaches in the room… Disgusting!! Drug deals going on in the parking lot but the 2 guys that worked there were very nice and friendly!! There’s a red roof plus a couple miles up the road that was way better!!
Tina
เข้าพัก 3 คืน, กันยายน 2023
การตอบกลับจาก Brand Experience Team วันที่ 6 ต.ค. 2023
Hi Tina,We’re sorry you had a bad experience recently at one of our properties. We take your input seriously and apologize for the inconvenience. As our Guest, you’re very important to us, and our top priority is your satisfaction. Thank you for taking the time to provide this valuable feedback.Lilith#Team6
8/10 ดี
Joy
เดินทางกับครอบครัว
28 ก.ย. 2023
ชื่นชอบ: ความสะอาด, พนักงานและบริการ
Joy
เข้าพัก 14 คืน, กันยายน 2023
การตอบกลับจาก Property Manager วันที่ 1 ต.ค. 2023
Thank you so much for sharing your experience with us!
Thank you so much for sharing your experience with us!
6/10 พอใช้
Veronica
เดินทางกับครอบครัว
26 ก.ย. 2023
ชื่นชอบ: พนักงานและบริการ
ไม่ชื่นชอบ: สภาพของที่พักและสิ่งอำนวยความสะดวก
Friendly staff but the room could have been cleaner, the ac didn't work, the marijuana smell was very strong to the point that it was very nauseating.
Veronica
เข้าพัก 1 คืน, กันยายน 2023
การตอบกลับจาก Brand Experience Team วันที่ 28 ก.ย. 2023
Hi Veronica,Thank you for providing feedback. Your experience is important to us, and we hope for the opportunity to improve your experience with us. Please visit again.Maz K.#Team6
The front desk clerk was nice. The maid was very rude and unfriendly. The rooms cleanliness was satisfactory, with the exception of the roaches. And there were homeless people staying in the parking lot along with people hanging around the dumpster behins the hotel. Very uncomfortable place to stay
Thank you for sharing your experience from your recent stay, Elaine. First and foremost accept my sincerest apologies for the unsatisfactory experience you had during your time with us. We always want to create welcoming, positive and safe hotel experience and we're disheartened to learn of your disappointment. I hope you will give us another opportunity to gain your trust and show you the outstanding service we normally provide.
We're so grateful the you took the time to share your feedback with us. Since your feedback wasn't detailed, we would love to hear more about you stay with us. If there's anything which we can do to serve you better or improve our service, feel free to let us know!Have a great day.
Sorry to hear that we could not make you happy during your stay with us. If you can tell more about your stay and inconvenience, we can see where needs to work on. Here is our email: M64078BO@6franchise.com.We're sorry for the inconvenience, and we'll do everything we can to fix the issues.
Room was dirty, very poor cleaning, no soap or shampoo. No toliet paper holder, shower/tub was extremely slippery, no mat.
Hard to understand the Associate/Owner? at check in. Ice machine was broken
Hi Deborah, Thank you very much for making time to give us feedback. We're really sorry for the inconvenience you had. We have addressed this straight away to our staff and escalated it to the management for immediate action; to ensure that this incident is not repeated again.
Hi Guest, Thank you very much for making time to give us feedback. We're really sorry for the inconvenience you had. We have addressed this straight away to our staff and escalated it to the management for immediate action; to ensure that this incident is not repeated again
A/C unit was very load. Also watching TV, the mattress kept sliding down. We had to keep pushing it up several times. Also no cell service or internet on my phone. Wi-Fi was available. Room was remodeled and clean.
ผู้เข้าพักจริง
เข้าพัก 1 คืน, กรกฎาคม 2023
การตอบกลับจาก Brand Experience Team วันที่ 25 ก.ค. 2023
Hi Traveler, We appreciate the wonderful rating. Thank you for bringing your concerns to our attention. This will help us to significantly improve our guest experience. Kaur J. #team6