Dear Michelle,We are sincerely sorry to hear about your disappointing experience. This falls far below the standards we strive to uphold. We take your feedback seriously and will address these issues immediately with our team. We apologize for the inconvenience you faced and understand your frustration. We would appreciate the opportunity to make things right and regain your trust in the future.Sincerely, Hotel Manager

Dear April,Whoa! We appreciate your effort in giving us a five-star review! Hearing about your wonderful experience with us makes us very glad. It makes us very happy to hear that we were able to deliver excellent customer service. Anytime you have needs in the future, we look forward to helping you. Once more, thank you!Sincerely,Hotel Manager

Dear Cassella,We're truly sorry that your experience fell short of expectations. Your feedback is invaluable, and we take it seriously. We'll address the cleanliness issues you've mentioned with our housekeeping team to ensure immediate improvements are made. Thank you for bringing this to our attention, and we hope to have the opportunity to better serve you in the future.Sincerely, Hotel Manager

Dear Paul,Thank you for sharing your feedback with us. We're glad to hear that you found our facility to be in good condition despite being older, and we appreciate your understanding regarding our ongoing renovations. We're delighted that our proximity to Mississippi State University and downtown met your needs. We hope to welcome you back soon to experience further improvements!Sincerely, Hotel Manager

Dear William,We're thrilled to have you as a loyal guest! It's fantastic to hear that our convenient location near campus, dining options, and bars, particularly The Dark Horse, have consistently met your needs. Thank you for choosing to stay with us repeatedly, and we look forward to welcoming you back for many more enjoyable visits!Sincerely, Hotel Manager

Hi Alvie,We are sorry you had a less than satisfactory experience, prompting your 1/5 rating following your stay at the Red Roof Inn Starkville - University. We strive to provide guests with all the comforts of home, so I am disappointed to see that we did not achieve that with your visit. In the future, please consider adding comments to your survey to let us know what we’re doing well and where we can improve.On your next stay should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure your satisfaction. Thanks again and we hope you’ll visit us again on your next trip!Sincerely,RedRoof Management

Hello De'Rez, Thank you for taking a moment to complete our survey. The staff at the RED ROOF INN STARKVILLE - UNIVERSITY and I appreciate your 1/5 score following your stay. In the future, please consider adding comments to your survey to let us know what we’re doing well and where we can improve. Your feedback is critical to Red Roof as we strive to deliver a clean, comfortable and value-based stay to all guests.On your next stay should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure your satisfaction. Thanks again and we hope you’ll visit us again on your next trip!Sincerely,LaTundeRed Roof Management RediResponse Specialist

Dear Christopher,Thank you for your feedback. We're delighted to hear that overall, your experience was great. However, we apologize for the inconvenience you experienced with our housekeeping service. Your comments are important to us, and we will address this issue with our team to ensure it does not happen again in the future. We appreciate your understanding and hope to have the opportunity to welcome you back for an even better stay next time.Sincerely, Hotel Manager

Dear William,Thank you for your feedback! We're glad to hear that you had a good experience overall during your stay, despite the ongoing upgrades to our facilities. We appreciate your understanding and patience during this time. We're committed to improving our property to enhance the experience for all our guests, and we hope to welcome you back in the future to enjoy our upgraded facilities. If you have any further feedback or suggestions, please feel free to share them with us. We look forward to your next visit!Sincerely, Hotel Manager

Dear Saroj Chandra,We're truly sorry to hear about your disappointing experience. Your satisfaction is important to us, and we regret that we failed to meet your expectations during your stay. We would appreciate any specific feedback you can provide to help us understand how we can improve. Please accept our sincere apologies, and we hope to have the opportunity to regain your trust in the future.Sincerely, Hotel Manager

Dear Marilou,Thank you for your feedback. We appreciate your understanding during our renovations, and we're glad our staff, including the helpful handyman, made a positive impression. We apologize for any inconvenience caused by the noisy toilet and late-night laundry activities. Your comments are valuable, and we'll address these issues to enhance the overall comfort for our guests. We hope to welcome you back for an improved experience.Sincerely, Hotel Manager

Dear William,Thank you for your positive feedback and for highlighting the comfort and cleanliness of your room. We appreciate the heads up about the steep stairs leading to the second floor and are pleased to hear you enjoyed the balcony. We look forward to welcoming you back for more relaxation and unwinding.Sincerely, Hotel Manager

Dear Emily,Thank you for providing detailed feedback about your recent stay. We sincerely apologize for the inconvenience caused by the ongoing construction, lack of breakfast, and cleanliness issues. This does not align with the standards we strive to maintain. We appreciate your loyalty as a returning guest and your patience during this challenging experience. Rest assured, your concerns will be addressed with our team, and we'll take the necessary steps to improve the conditions you've highlighted. Your feedback is valuable, and we hope to have the opportunity to provide you with a much better experience in the future.Sincerely, Hotel Manager

Dear Linda,We appreciate your honesty in rating your recent stay with us as 2 out of 5. We apologize for falling short of your expectations. Your feedback is important, and we would like to understand better what aspects of your experience we can improve. If you have specific details or concerns you'd like to share, please feel free to provide more information. We value your input and hope to have the opportunity to make amends in the future.Sincerely, Hotel Manager

Dear Russell,Thank you for sharing your experience. We appreciate your honesty and value your feedback. We apologize for any cleanliness issues you encountered and will address this with our housekeeping team to ensure improvements. We aim to continually improve and hope to have the opportunity to better serve you on your next visit.Sincerely, Hotel Manager

Dear Donald,Thank you for taking the time to tell us about your experience at the RED ROOF INN STARKVILLE - UNIVERSITY. I am sorry that your experience did not meet your expectations. We strive to provide guests with all the comforts of home, so I am disappointed to hear that the unclean state of the room along with the other issues you highlighted. We would appreciate it if these issues were reported during your stay as we could have sent back our cleaners and done a more thorough refresh of the room. At Red Roof, it is our intention to have your confidence in our abilities to prevent similar problems in the future. Please know that we value you as our guest and appreciate your business. Thank you for sharing your concerns have a great day. Very truly yours,DannielleRed Roof Management

It is so rewarding to read that you had a 5-star stay with us William. Thank you for your comments highlighting our convenience and staff at the RED ROOF INN STARKVILLE - UNIVERSITY. Our primary goal at Red Roof is geared towards providing a superior level of service and accommodations at the best value and it was joy to have achieved that with your stay. We greatly appreciate the time you’ve taken to rate our hotel and we look forward to your next visit. Sincerely, Kerry-Lee Red Roof Management RediResponse Specialist

Dear Amy,Thank you for taking the time to tell us about your experience at the RED ROOF INN STARKVILLE - UNIVERSITY . I am sorry that your experience did not meet your expectations. Please accept our sincerest apologies for the lack of cleanliness you described. Red Roof strive to provide guests with all the comforts of home, so I am disappointed to see your 2/10 score. At Red Roof, it is our intention to have your confidence in our abilities to prevent similar problems in the future. Please know that we value you as our guest and appreciate your business. Thank you for sharing your concerns and I hope you will give us the opportunity to better serve you at Red Roof the next time your travel plans require lodging.Very truly yours,Oshane Red Roof Management RediResponse Specialist

Dear Rebecca, Thank you for taking the time to tell us about your experience at the RED ROOF INN STARKVILLE - UNIVERSITY. I am sorry that your experience did not meet your expectations. Please accept our sincerest apologies for the room not being up to your standards. It upsets me to know we let you down. I am sorry for your experience prompting a 2/10 score. We do hope you will choose to stay with us again so we can have the opportunity to provide you with a better experience.Very truly yours,Oshane Red Roof Management RediResponse Specialist

Dear Robin,Greetings! It's wonderful to hear that you find our hotel a comfortable and convenient place, close to your parent's home and shopping areas. Your comfort and ease during your stay are important to us, and we're delighted that we could provide you with a 'home away from home' experience. Thank you for choosing to stay with us, and we're thrilled to be a part of making your visits enjoyable. We look forward to your next stay with us!Sincerely,Hotel Manager

Dear Michael,Thank you for your rating. We appreciate your feedback and are always looking to improve. If there are specific areas or aspects you'd like to share that could help us earn a higher rating in the future, please feel free to let us know. We value your input and hope to provide you with an even better experience on your next visit.Sincerely,Hotel Manager

Dear Judy,We apologize for the issues you encountered during your stay. Your feedback is important, and we take your comments seriously. It's disappointing to hear about the unpleasant smell in your room, the maintenance issues like the missing drain stopper, and the problems with the TV. Additionally, we're sorry to hear about the lack of assistance from the staff when addressing these issues and the condition of the room. We will address these concerns to ensure that such situations do not recur in the future. We appreciate your patience and understanding and understand your decision not to stay with us again. Your comfort and satisfaction are important to us, and we aim to make necessary improvements. Thank you for bringing these concerns to our attention.Sincerely,Hotel Manager

Dear William,Hello! We greatly appreciate your loyalty and positive feedback. It's fantastic to hear that you've had consistently great service and found our location convenient during your multiple stays. We look forward to welcoming you back again in the future. Thank you for choosing us as your go-to hotel.Sincerely,Hotel Manager

Dear Michelle,Thank you for taking the time to provide feedback regarding your recent stay at our hotel. We sincerely apologize for the unpleasant experience you encountered. We understand that the incidents you described are completely unacceptable, and we assure you that we take this matter seriously. We are working diligently to address the issues raised, including improving our security measures and enhancing the maintenance of our rooms. We apologize for the inconvenience caused and appreciate your patience. We hope to have the opportunity to regain your trust and provide you with a satisfactory experience in the future.Sincerely,Hotel Manager

Dear Guest,We sincerely apologize for the cleanliness issues you encountered during your stay. This is unacceptable, and we deeply regret that we did not meet your expectations in terms of the cleanliness of the bed sheets and shower curtain. Providing a clean and comfortable environment for our guests is of utmost importance, and we take your feedback seriously. We will address these concerns with our housekeeping team to ensure improvements and prevent such issues from occurring in the future. Your feedback is valuable, and we hope you might consider giving us another opportunity to provide you with a much-improved experience in the future.Sincerely,Hotel Manager

Dear Dariusz,Thank you for choosing to stay at our property. We were sorry to hear that your stay did not meet your expectations, and we would like to know more about what events transpired during your stay that made it less than ideal. We take guest feedback seriously and use it to improve our services, so your insights are valuable to us. Please know that we appreciate your feedback and will take appropriate actions to ensure that we avoid a similar occurrence in the future. We request your understanding and consideration to give us another opportunity to serve you better.Sincerely,Hotel Manager

Dear Sebastian,I have taken note of your comments and have shared these with our team for review. My apologies for the inconveniences howsoever. All required steps are being initiated to ensure that these are resolved to the optimum standards. Despite your disappointment, we hope you will return to stay with us again. Request your understanding and future consideration for visit.Sincerely,Hotel Manager

Dear Avery,I am very sorry to read about the poor experience you had during the stay. Please accept our sincere apologies, this is indeed very unfortunate. I fully understand your disappointment and frustration due to the multiple issues you have mentioned. Whatever may be the reasons, we will definitely verify the reality and take actions after investigations and steps to prevent such happenings in the future. We would like to inform that this is not a regular feature of our hospitality and we will properly check your comments with the team and implement appropriate solutions to please our guest. I hope you will understand and consider us again in the future as we would love the chance to change your impression of our property.Sincerely,Hotel Manager

Dear Ryan,We're truly sorry to hear that you had a negative experience during your stay. Your feedback is important, and we'd appreciate more specific details about the issues you encountered so that we can address them and work on improving our services and accommodations. Please feel free to share any additional information or concerns you may have so that we can better understand and rectify the situation.Sincerely,Hotel Manager

Dear James,We greatly appreciate your feedback, and it's concerning to learn that your stay did not meet the standards we aim to provide. This is not representative of our usual level of service, and we sincerely apologize for any inconveniences you experienced. We take your feedback seriously, and we will conduct a thorough investigation to identify the root causes of the issues you encountered. Rest assured, we are committed to taking all necessary measures to prevent any guest from having a similar experience in the future. Thank you for bringing this matter to our attention, as guest reviews are of utmost importance to us. Your understanding is greatly appreciated as we work diligently to improve our services.Sincerely,Hotel Manager

Dear Grant,We're truly sorry to hear that your experience at our hotel was unsatisfactory. We take such feedback seriously and are committed to addressing any issues that may have led to your disappointment. If you could kindly provide more specific details about your concerns, it would be immensely helpful in our efforts to improve our services and accommodations. Your feedback is invaluable to us, and we appreciate your patience and understanding as we work to make necessary improvements.Sincerely,Hotel Manager

Dear Uriah,We apologize for the inconvenience you experienced with the dirty sheets upon your arrival. This is not the standard we aim to maintain, and we appreciate your understanding in allowing us to rewash them. Your feedback about the absence of breakfast is noted, and we will take it into consideration as we continue to improve our services. We hope that, overall, you had a good stay and that you'll consider staying with us again in the future.Sincerely,Hotel Manager

Dear William,Thank you for the feedback! We're delighted to hear that you had a good stay with us. If you have any more comments or if there's anything specific you enjoyed or would like to share, please feel free to let us know. We look forward to welcoming you back for another great stay in the future.Sincerely,Hotel Manager

Dear Steven,We apologize for the inconvenience you faced due to the delay in getting your room ready. Your feedback is important to us, and we're sorry for any frustration this may have caused. We appreciate your understanding, and we're committed to improving our processes to provide a smoother experience for our guests in the future. Thank you for bringing this to our attention, and we hope you'll consider staying with us again.Sincerely,Hotel Manager

Dear Guest,Thank you for bringing these concerns to our attention. We sincerely apologize for the cleanliness issues you encountered during your stay. It's clear that we fell short in providing a properly cleaned and well-supplied room, and for that, we're deeply sorry. Your feedback is valuable, and we'll investigate and address these matters with our housekeeping team to ensure improvements moving forward. We appreciate your patience and hope you'll consider staying with us again in the future for a more positive experience. Sincerely,Hotel Manager

Dear Jeanette,Thank you for your feedback. I am sorry to learn about all the inconvenience you had during the stay. My sincere apologies. We care about your experience. Your comments are important for us. Each problem area will be investigated to take appropriate actions. Request your understanding and reconsideration to visit.Sincerely,Hotel Manager

Dear Angelia,Thank you for your feedback and overall rating. We apologize for the broken items in your room and the cleanliness issues you encountered. We appreciate your understanding, and we will address these concerns with our teams to ensure improvements are made. Thank you for bringing this to our attention, and we hope to have the opportunity to provide you with a better experience in the future.Sincerely, Hotel Manager

Dear Edgardo,We apologize for the negative experience you had during your stay at our hotel. It is unacceptable for our guests to encounter issues such as flies, black mold, and roaches. We take cleanliness and guest satisfaction seriously, and we will investigate these matters thoroughly to ensure they are addressed promptly. Please know that this does not reflect our usual standards, and we are committed to providing a clean and comfortable environment for our guests. We appreciate your feedback and will take immediate action to rectify these issues. Thank you for bringing them to our attention.Sincerely, Hotel Manager

Dear Joe,Thank you for your feedback regarding your stay at our hotel. We're glad to hear that you found the bed comfortable and enjoyed a good night's sleep. We strive to provide a comfortable and pleasant experience for all our guests. While we appreciate your comment about the outdoor seating area, we also have various amenities and services available to cater to different preferences. We value your feedback and hope to have the opportunity to welcome you back in the future.Sincerely, Hotel Manager

Hello Orlando, Thank you for taking a moment to complete our survey. The staff at the Red Roof Inn Starkville - University and I appreciate your 2/5 score following your stay. In the future, please consider adding comments to your survey to let us know what we’re doing well and where we can improve. Your feedback is critical as we strive to deliver a clean, comfortable and value-based stay to all guests.On your next stay should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure your satisfaction. Thanks again and we hope you’ll visit us again on your next trip!Sincerely,Devorine RediResponse Specialist

Dear Bobby,That's great to know! Being conveniently located near a college can be a major advantage for visitors. Whether you were visiting the college or attending an event there, we're glad our hotel's location worked well for you. Please visit us again!Sincerely, Hotel Manager

Dear Andrew,Thanks for the stay, but it's sad to see the 2-star rating. Please share with us what made you dissatisfied so that we can address it. Your satisfaction is important to us. Please revert.Sincerely,Hotel Manager

Dear Elam,We appreciate your feedback regarding our friendly staff. However, we apologize for the inconvenience caused by the parking situation at the bar. We will take your comments into consideration and explore possible solutions to improve the parking experience for our guests. Thank you for bringing this to our attention, and we hope to provide a better experience for you in the future.Sincerely, Hotel Manager

Dear Michael,Thanks so much for your very kind feedback. We sincerely appreciate your 3 ratings, and we are pleased you had a nice experience with us. Hope you will stay with us again soon. We will be here for you whenever you need us again. Sincerely, Hotel Manager

Dear Lori,Thank you for taking the time to leave us a rating. We are sorry to hear that your experience did not meet your expectations. If you have any specific feedback or concerns, please let us know so that we can improve our services and accommodations. We hope to have the opportunity to better meet your expectations in the future.Sincerely,Hotel Manager

Dear Guest,I apologize for the inconvenience you experienced during your stay. We strive to provide a pleasant and comfortable experience for all our guests, and it seems we fell short of meeting your expectations. Your feedback regarding the lack of amenities, cleanliness, and noise disturbance will be shared with our management team to address and improve these areas. We appreciate your feedback and will use it to make necessary improvements. We hope you will consider giving us another chance to provide you with a better experience in the future.Sincerely, Hotel Manager