Friendly employees and very clean and comfortable rooms
Jean
เข้าพัก 4 คืน, เมษายน 2024
การตอบกลับจาก Kelly C. Front Desk Shift Manager วันที่ 26 เม.ย. 2024
Hello, Thank you for your feedback. We are so happy that you had a great time! We thank you for choosing to stay with us, and hope that you will come back and see us again soon! Thank you
Hello Yana, Thank you for your feedback. We are so happy that you had a great time! We thank you for choosing to stay with us, and hope that you will come back and see us again soon! Thank you
Hello Vickie, Thank you for your feedback. We are so happy that you had a great time! We thank you for choosing to stay with us, and hope that you will come back and see us again soon! Thank you
การตอบกลับจาก Front Desk Shift Manager วันที่ 13 เม.ย. 2024
Hello, Thank you for your feedback. We are so happy that you had a great time! We thank you for choosing to stay with us, and hope that you will come back and see us again soon!
The hotel was very nice, the staff was great and loved the casino being right on the property.
Sharon
เข้าพัก 2 คืน, เมษายน 2024
การตอบกลับจาก Hotel Front Desk Shift Manager วันที่ 12 เม.ย. 2024
Hello, Thank you for your feedback. We are so happy that you had a great time! We thank you for choosing to stay with us, and hope that you will come back and see us again soon!
การตอบกลับจาก Hotel front Desk Shift Manager วันที่ 12 เม.ย. 2024
Hello, Thank you for your feedback. We are so happy that you had a great time! We thank you for choosing to stay with us, and hope that you will come back and see us again soon!
10/10 ดีเลิศ
Jeff
11 เม.ย. 2024
Everything was fine
Jeff
เข้าพัก 1 คืน, เมษายน 2024
การตอบกลับจาก Front desk Shift Manager วันที่ 11 เม.ย. 2024
Hello, Thank you for your feedback. We are so happy that you had a great time! We thank you for choosing to stay with us, and hope that you will come back and see us again soon!
10/10 ดีเลิศ
Ronda
10 เม.ย. 2024
Ronda
เข้าพัก 1 คืน, เมษายน 2024
การตอบกลับจาก Hotel Management วันที่ 30 เม.ย. 2024
Thank you for your positive rating! We are so glad that you enjoyed your stay and we look forward to seeing you again soon!
10/10 ดีเลิศ
Riley
10 เม.ย. 2024
Riley
เข้าพัก 2 คืน, เมษายน 2024
การตอบกลับจาก Hotel Management วันที่ 30 เม.ย. 2024
Thank you for your positive rating! We are so glad that you enjoyed your stay and we look forward to seeing you again soon!
Beautiful hotel, great staff interaction, the hotel smelled beautiful the moment you walked into it all the way up into my room. Stayed one night with my children and even though a casino is on the first floor it was very quiet. Only downfall is figuring out the entrance of the hotel. Not enough signs. Drove in circles for about 10 minutes.
Hello Bianca, Thank you for your feedback. We are so happy that you had a great time! We thank you for choosing to stay with us, and hope that you will come back and see us again soon! Thank you
Hello Sue, Thank you for your feedback. We are so happy that you had a great time! We thank you for choosing to stay with us, and hope that you will come back and see us again soon! Thank you
Hello Bradley, Thank you for your feedback. We are so happy that you had a great time! We thank you for choosing to stay with us, and hope that you will come back and see us again soon! Thank you
Hello Sharon, Thank you for your feedback. We appreciate you choosing to stay with us. We will make sure to pass your feedback about your stay along to the proper area so that it can be looked into. We do apologize about the odor in your room. We appreciate you letting us know, and hope that you will come stay with us again soon. Thank you
I really enjoyed my stay, would have been better with a microwave but overall it was great. The patio was the best part. Easy access to the parking lot and cool spot for smoking.
Hello Sharron, Thank you for your feedback. We are so happy that you had a great time! We do apologize for not having a microwave in your room. We do have them nd rent them out for a nightly charge. We thank you for choosing to stay with us, and hope that you will come back and see us again soon! Thank you
Our stay was pretty great with a few bumps. The drink machines in the vending areas were out of order on 3 floors. We got in after dark and the lighting for signage to find hotel entrance was not good. We wish there was more information on the restaurants for availability on a week night. It was a little confusing since we had never been there before. However, the catering provided for the class we were attending, was excellent. The food was good and the staff was amazing!
James
เข้าพัก 2 คืน, เมษายน 2024
การตอบกลับจาก Front Desk Shift Manager วันที่ 5 เม.ย. 2024
Hello, Thank you for your feedback. We appreciate you choosing to stay with us. We will make sure to pass your feedback about your stay along to the proper area so that it can be looked into. We appreciate you letting us know, and hope that you will come stay with us again soon.
It was nice just too far away from the downtown area where there are more things to do
Carmelle
เข้าพัก 3 คืน, มีนาคม 2024
การตอบกลับจาก Front Desk Shift Manager วันที่ 5 เม.ย. 2024
Hello, Thank you for your feedback. We are so happy that you had a great time! We thank you for choosing to stay with us, and hope that you will come back and see us again soon!
8/10 ดี
Carol
4 เม.ย. 2024
Carol
เข้าพัก 1 คืน, เมษายน 2024
การตอบกลับจาก Hotel Management วันที่ 24 เม.ย. 2024
Thank you for taking the time to leave your rating! We look forward to your next visit!
10/10 ดีเลิศ
Jose L
2 เม.ย. 2024
Jose L
เข้าพัก 1 คืน, มีนาคม 2024
การตอบกลับจาก Hotel Management วันที่ 23 เม.ย. 2024
Thank you for your positive rating! We are so glad you had a good stay!
Hello Brian, Thank you for your feedback. We are so happy that you had a great time! We thank you for choosing to stay with us, and hope that you will come back and see us again soon! Thank you
Hello Jayda, Thank you for your feedback. We are so happy that you had a great time! We thank you for choosing to stay with us, and hope that you will come back and see us again soon! Thank you
Hello Zack, Thank you for your feedback. We are so happy that you had a great time! We thank you for choosing to stay with us, and hope that you will come back and see us again soon! Thank you
Hello Vickey, Thank you for your feedback. We are so happy that you had a great time! We thank you for choosing to stay with us, and hope that you will come back and see us again soon! Thank you
Hello Craig, Thank you for your feedback. We are so happy that you had a great time! We thank you for choosing to stay with us, and hope that you will come back and see us again soon! Thank you
Check in was a breeze and the lady at the counter to the cleaning staff was awesome. Seeing all those beautiful people that look like me made me feel proud
Hello Keanya, Thank you for your feedback. We are so happy that you had a great time! We are happy to hear that the staff made your experience more enjoyable! We thank you for choosing to stay with us, and hope that you will come back and see us again soon! Thank you
Hello Anel, Thank you for your feedback. We are so happy that you had a great time! We thank you for choosing to stay with us, and hope that you will come back and see us again soon! Thank you
Hello Chenthan, Thank you for your feedback. We are so happy that you had a great time! We thank you for choosing to stay with us, and hope that you will come back and see us again soon! Thank you
Hello Brigitte, Thank you for your feedback. We are so happy that you had a great time! We thank you for choosing to stay with us, and hope that you will come back and see us again soon! Thank you
Hello Moises, Thank you for your feedback. We are so happy that you had a great time! We thank you for choosing to stay with us, and hope that you will come back and see us again soon! Thank you
Hello Mitzi, Thank you for your feedback. We are so happy that you had a great time! We thank you for choosing to stay with us, and hope that you will come back and see us again soon! Thank you
Hello Medardo, Thank you for your feedback. We are so happy that you had a great time! We are happy to hear you like the fragrance in the building. We thank you for choosing to stay with us, and hope that you will come back and see us again soon! Thank you
10/10 ดีเลิศ
Fanisha
เดินทางกับครอบครัว
15 มี.ค. 2024
ชื่นชอบ: สิ่งอำนวยความสะดวก
Excellent
Fanisha
เข้าพัก 2 คืน, มีนาคม 2024
การตอบกลับจาก Hotel Management วันที่ 15 มี.ค. 2024
Thank you for the great review, we are so glad that you enjoyed your stay! We look forward to your next visit!
Hello Marissa, Thank you for your feedback. We are so happy that you had a great time! We thank you for choosing to stay with us, and hope that you will come back and see us again soon! Thank you
Hello Chasity, Thank you for your feedback. We are so happy that you had a great time! We thank you for choosing to stay with us, and hope that you will come back and see us again soon! Thank you
The hotel was nice. I also liked that I could stream shows straight from my phone on the tv. I didn’t like that most of the restaurants were closed during the week, which made for limited dining options. I also didn’t like that some of the restaurants were in the casino area so we had to enter smoking areas to get to those.
Hello Evyonne, Thank you for your feedback. We are so happy that you had a great time! We will make sure to pass your feedback about your stay along to the proper area so that it can be looked into. We thank you for choosing to stay with us, and hope that you will come back and see us again soon! Thank you
Terrible customer service. Lobby reeked of artificial air fresheners. Charged $20 for amenities that weren’t used. The list goes on and on… save your time and money and go to a hotel that is halfway decent
Hello, Thank you for your feedback. We appreciate you choosing to stay with us. We do apologize about being charged 20 for amenities, looking into this was an error and you will be refunded 10. We will make sure to pass your feedback about your stay along to the proper area so that it can be looked into. We appreciate you letting us know, and hope that you will come stay with us again soon. Thank you
The place was amazing very clean and the price was right for the conditions of that motel/casino very beautiful place
Rose
เข้าพัก 1 คืน, มีนาคม 2024
การตอบกลับจาก Hotel Management วันที่ 8 มี.ค. 2024
Hello, Thank you for your feedback. We appreciate you choosing to stay with us. We will make sure to pass your feedback about your stay along to the proper area so that it can be looked into. We appreciate you letting us know, and hope that you will come stay with us again soon.
Hello Kayla, Thank you for your feedback. We are so happy that you had a great time! We thank you for choosing to stay with us, and hope that you will come back and see us again soon! Thank you
Hello Matthew, Thank you for your feedback. We are so happy that you had a great time! We thank you for choosing to stay with us, and hope that you will come back and see us again soon! Thank you
I stayed here for 1 night and I really enjoyed my stay! My boyfriend and I ate at the Beerhouse and the food and drinks were phenomenal and well-priced. My only complaint would be that the bed was a tad more firm than I expected, I prefer mattresses to be a little softer and able to sink into. Overall though Id definitely recommend and would definitely return
Megan
เข้าพัก 1 คืน, กุมภาพันธ์ 2024
การตอบกลับจาก Hotel Management วันที่ 29 ก.พ. 2024
Thank you for your feedback. We are so happy that you had a great time! We thank you for choosing to stay with us, and hope that you will come back and see us again soon!
Hello Stefani, Thank you for your feedback. We are so happy that you had a great time! We will make sure to pass your feedback about your stay along to the proper area so that it can be looked into. We appreciate you letting us know, and hope that you will come stay with us again soon. Thank you
Hello Carcilla, Thank you for your feedback. We are so happy that you had a great time! We thank you for choosing to stay with us, and hope that you will come back and see us again soon! Thank you
Hello Billie, Thank you for your feedback. We are so happy that you had a great time! We thank you for choosing to stay with us, and hope that you will come back and see us again soon! Thank you
Ambiance was very good, and we were quite comfortable walking around the facility.
Food availability was also good - not cheap, but service was also great.
Ray
เข้าพัก 2 คืน, กุมภาพันธ์ 2024
การตอบกลับจาก Kelly C. วันที่ 24 ก.พ. 2024
Thank you for your feedback. We are so happy that you had a great time! We thank you for choosing to stay with us, and hope that you will come back and see us again soon!
6/10 พอใช้
Brian
เดินทางกับคู่รัก
21 ก.พ. 2024
ชื่นชอบ: ความสะอาด, พนักงานและบริการ
Not bad for a casino hotel in the Midwest. Food choices are limited.
Hello Brian, Thank you for your feedback. We are so happy that you had a great time! We do apologize about the limited food options We thank you for choosing to stay with us, and hope that you will come back and see us again soon! Thank you
Hello Melissa, Thank you for your feedback. We are so happy that you had a great time! We thank you for choosing to stay with us, and hope that you will come back and see us again soon! Thank you
Hello Griselda, Thank you for your feedback. We are so happy that you had a great time! We thank you for choosing to stay with us, and hope that you will come back and see us again soon! Thank you