Dear Whitney, Thank you for staying at Embassy Suites by Hilton St. Louis Downtown and for the perfect rating! However, we regret that other aspects of your stay fell below your expectations. Rest assured, our team is committed to positive change, so we will reflect upon your concerns and work together to address them. We hope to welcome you back.

Dear Rasheed,We apologize that our policies impacted your stay. Please know we ask that all guests adhere to these so that we can ensure every guest has a comfortable stay. If you have any other questions, do not hesitate to reach out to us.

Dear Ruth,We're glad you enjoyed your stay and appreciate your five-star rating. We look forward to welcoming you back in the near future.

Dear LaDonna,We're delighted you enjoyed your stay at Embassy Suites by Hilton St. Louis Downtown! It's great to know that our friendly staff and delicious breakfast impressed you. Please come see us again the next time you're in the area.

Dear Courtney,Thank you for sharing your experience! We're thrilled you had a great stay with us and enjoyed our incredible breakfast offerings. Maintaining a peaceful atmosphere within our hotel is important to us, and we're delighted that you found it quiet during your time here. We can't wait to welcome you back to Embassy Suites by Hilton St. Louis Downtown for another enjoyable stay!

Dear Brad,Thank you for taking the time to leave us your feedback. While we appreciate the high rating, we're sorry to hear about any cleanliness concerns during your visit. This matter is very important to us and we'll be sure to discuss your comments with our housekeeping team so that improvements can be made for the future. Please consider giving us another chance soon; we're confident that we can impress you.

Hello Ronald,We're glad you enjoyed your stay and appreciate your five-star rating. We look forward to welcoming you back in the near future.Regards,Embassy Suites by Hilton Downtown South Congress Management Team

Dear Suzi,Thank you so much for taking the time to leave your review. Please accept our apologies for any disappointment in our jacuzzi closure during your visit, as well as any issues with our pool. We understand your frustration and apologize for any inconvenience this may have caused. Please know we are currently in the process of tiling our jacuzzi. Nevertheless, your feedback will be discussed internally, and we'll work to ensure that we are meeting our high standards of guest satisfaction. Please consider giving us another chance soon; we're confident that we can impress you.

Thank you for staying with us. We apologize for the noise on the street level.

Thank you Barbara!

Thank you Melissa! Hope to see you soon!

Thank you for staying with us. We appreciate your comments and will share with our leadership during our weekly staff meetings. We're glad you loved the breakfast; it is our favourite too.

Kimberly,Thanks for sharing your experience with us. We are happy to see that your expectations were met and look forward to your return.

Thanks for your valued feedback and business. We are delighted to learn that you enjoyed your stay with us and hope to see you again soon.

thank you for staying with us. We are excited to announce that we have started our new room remodelling.

Thank you for staying with us!

Thank you and look forward to seeing you again.

Thank you for staying with us. We are sorry the stay did not meet your expectations. We are sorry and will try to improve our experience the next time you stay.

Thank you for staying with us and sharing your stay. We are excited to begin our suite refresh this month. Hope to see you in the Summer to check out our new suites.

Jerry, thank you for staying with us and we are excited to announce we have started our suite refresh this month.

Thank you Kristopher! We appreciate you staying with us. We look forward to finishing our refresh on the guest rooms.

Thank you for staying with us. We look forward to seeing you again this Summer. Travel Safe!

Thank you for staying with us! Come back and see our new refreshed guest suites this Summer. Our refresh is currently underway.

Thank you for staying with us! Come back and see our new refreshed guest suites this Summer. Our refresh is currently underway.

Thank you Sarah! We are excited to begin our new room refresh and look forward to your return.

Thank you Kent! We are excited to begin our new room refresh and look forward to your return.

Thank you John! We are excited to begin our new room refresh and look forward to your return.

Thank you Jeremy! We are so glad you had a fun stay!

Thank you Jessica...Have a great week!

Thank you for staying with us. We look forward to seeing you again this Summer. Travel Safe!

Thanks Holly!! Thank you for staying with us.

Thank you Ruby! We LOVE our breakfast!

Kelly, thank you for staying with us and so glad you had a nice stay.

Thank you for staying with us. We hope to see you again soon.

THANK YOU Samuel! We are so excited you had a fun stay!

We understand unexpected instances during severe cold weather impacts our guests. We apologize for the inconvenience; it was out of our control.

Thank you for letting us know and glad to hear the team is super fast.

Thank you Bonnie!

Thank you for choosing our hotel. We are glad you enjoyed your stay.

Thank you for staying with us. We are excited to start our room remodelling.

Thank you for staying with us. We are excited to start our room remodelling.

Thank you for staying and taking time to tell our team.

Thank you for staying with us. We are excited to start our room remodelling.

Thank you for choosing our hotel. We are glad you enjoyed your stay.

Thank you for staying with us. We are excited to start our room remodelling.

Thank you for staying with us. We are excited to start our room remodelling.

Thank you for choosing our hotel. We are glad you enjoyed your stay.

Thank you for choosing our hotel. We are glad you enjoyed your stay.

Thank you for staying with us. We are excited to start our room remodelling.

Thank you for staying with us. We are excited to start our room remodelling.