Michael, thank you so much for your great review of our property. You gave us a very high compliment and we appreciate you. Thank you for choosing to stay with us!

Thank you so much Connie for staying with us! We are so happy to hear that you enjoyed the historic downtown area it is a beautiful area! We look forward to seeing you again in the future!!

Thank you so much Courtney for the 5 star review!!! We are so happy to hear that you loved the room!!!! We look forward to seeing you again in the future!

Thank you for staying with us at the Country Inn and Suites Andrzej! We hope you enjoyed your stay with us and look forward to seeing you again in the future!

We are incredibly pleased that you enjoyed our clean hotel with friendly service. Our location also cannot be beat. Thank you for staying with us!

Thank you so much April for the review! We love that you enjoyed the aesthetic of our hotel as it does match the rest of Main Street! I am so happy to hear that our front desk staff was friendly and that you had a great stay with us! We look forward to seeing you again in the future

Melody we are so happy to hear you loved our parking and our staff, we are sorry to hear about room experience. We hope that you will give us another chance and look forward to seeing you again in the future!

We are so pleased that you had a great stay!

Glad you enjoyed our location!

Kevin, we are so glad that you enjoyed our location, spacious rooms and breakfast. We appreciate you staying with us!

We are very pleased that you had an excellent stay! Come see us again soon.

Thank you for staying with us!

Thank you Genevieve for the 4/5 Review, we are so happy to hear that you loved the hotel and our night person. We are sorry to hear about the day shift staff and will take the steps we need to correct the error. We hope you will come back and stay with us again in the future!!!

Thank you so much Dave for the great review! I am so happy to hear that our staff was great! We hope you had a great stay and look forward to seeing you again in the future!

Thank you Dan for the positive review, we hoped you enjoyed your stay! If there was anything we could have done better with please let us know! We look forward to seeing you again in the future!

Thank you so much Nikki! We are so happy to hear you loved our hotel and the location, we love it as well!!!! We hope to see you again in the future!

Elena, thank you so much for staying with us at the Country Inn & Suites Saint Charles! We are so happy to hear that you loved the location and the friendly staff! We are hoping to see you again in the future!

Thank you for staying with us John at Country Inn and Suites Saint Charles, we hope you enjoyed your stay with us and look forward to seeing you again.

Dale we are so happy to hear that you had a great stay with us! We are sorry about the wifi and are looking to improve it! We thank you for staying with us and look forward to seeing you again in the future.

Hi Rhonda we are so happy to hear that you loved our hotel and enjoyed our clean hotel and that our staff was helpful and friendly. We look forward to seeing you again in the future!

Thank you for the great review. Choice Privilege members receive 2 complimentary bottles of water at check in as a perk. So, if you join the program that is a way to get free bottled water.

I'm so sorry that you didn't enjoy your stay. If you could contact the General Manager at the hotel with further information that would be greatly appreciated.

Thank you so much Arletta for the 5/5 Review! We are so happy to see that you enjoyed your stay with us! We look forward to seeing you again in the future.

Thanks for staying with us and for the great score!

Thank you for staying with us!

Thank you so much for staying with us Marcia! We are so happy to hear that you enjoyed our breakfast and clean rooms!!! We look forward to seeing you again in the future!

Zach we are so sorry to hear about the hiccup you had with your room, I am so happy to hear that the staff was super nice and that you had a great stay with us. We hope you will give us another chance and come back and see us again in the future!

Thank you so much for the great review April! We hope you enjoyed your stay here at Country Inn and Suites Saint Charles and look forward to seeing you again in the future!

Phillip, can you please contact me with more information. I need to know what issues you had during your stay so that I can get them corrected. Any further information would be greatly appreciated.

Thank you for taking the time to submit your review. I keep telling the employees that it is the little details that make the difference. Our parking situation is a little unique. We have some covered parking, but not enough for all the guests. It really is a very safe area and I apologize that you did not feel your car was safe. I will look into the condition of the room that you stayed in and will remedy everything that you mentioned. Thank you again for your comments.

Anne, I sincerely apologize. We have the sheets on the pullout sofa, but you probably wanted the blanket and pillow placed on the sofa as well. We should have been able to do that for you. I apologize that we didn't. I'm hoping this last time, more recently than this stay, we got it right.

Oh my goodness!!!!!! This is completely unacceptable! Gary, when did you stay at our hotel? I need more information about this so that I can investigate and properly reprimand the employees involved. Are you sure it was our hotel? I cannot locate any reservations with the first name Gary that booked through Expedia in a very long time. If you could please contact the hotel so we can get to the bottom of this, I would greatly appreciate it.

Thank you for staying with us Christine. We hope you enjoyed your stay at Country Inn and Suites Saint Charles. If there is anything we could have done better please let us know!

Thank you for staying with us and taking the time to do a review. Did you report the loud guests above you to the front desk when it was happening? We have a very strict quiet hours policy and take this very seriously. I apologize that you were unable to get a restful night sleep. That really is unacceptable.

Thank you so Much Adriana for the great review! We are so happy to hear that you enjoyed our staff and our breakfast we look forward to seeing you again in the future!

Thank you so much for staying with us Nija! We appreciate the great review and so happy to hear that you enjoyed our clean hotel and our downtown historic district!! We look forward to seeing you in the future!

Thank you so much for the great review Mark, we are so happy to hear that you enjoyed our hotel and clean enviroment! We look forward to seeing you again in the future!

Thank you so much Heidi, We are so happy to hear that you loved our exceptional staff! We look forward to seeing you again in the future!

Thank you so much for the great review Leonard! We hope you enjoyed your stay with us and look forward to seeing you again in the future!

Thank you so much for the great review Arnaldo!! I am so glad that you enjoyed our friendly front desk staff and the breakfast area!!! WE love our historic main street and so happy that guests do also! We look forward to seeing you again in the future!!!!

Thank you for staying with us and leaving us a review. We actually don't have vending machines. We have a fully stocked market in the lobby with beverages, snacks and sundries for purchase. I apologize for any confusion.

Thank you Patricia for the great review!! We are so happy to hear that you loved our historic district with shopping and coffee shops. We hope to see you again in the future!!

Thank you for the great review Kay! We are so happy to hear that you enjoyed our exceptional front desk staff and loved our parking garage! We hope to see you again in the future!!

Thank you for taking the time to give us a good review and telling others about us.

Thank you for taking the time to tell others about your great stay! We appreciate the feedback and our employees love hearing these good reviews. Thank you very much for staying with us and come see us again soon!

We are very pleased that you had such a great stay! We pride ourselves on providing great experiences for all of our guests. Beverly and Justin are huge assets to our team. Thank you for recognizing them. Please come back and see us again!

Sonya, we are incredibly pleased that you had such a great stay. We strive to provide a clean and quiet stay for every single guest. Come back and see us!

I apologize for your disappointment. There are unfortunately times that we cannot honor the room type booked and these instances are almost always out of our control. There was an unforeseen maintenance issue in one of our king rooms and your reservation was the unfortunate one that ended up being affected. I do apologize.