Thanks for the great review!! We look forward to seeing you next time you're in town!!! Thomas Oberle AGM Best Western Kirkwood

Thanks for the great review!! We look forward to seeing you next time you're in town!!! Thomas Oberle AGM Best Western Kirkwood

We're truly sorry to hear about your discomfort during your stay. Your feedback is invaluable to us, and we apologize that the beds did not meet your expectations. Rest assured, we take your comments seriously and will address this issue promptly with our housekeeping and maintenance teams to ensure that all our guests enjoy a comfortable and restful stay. We appreciate your honesty and hope to have the opportunity to welcome you back for a much-improved experience in the future. Thomas Oberle AGM, Best Western Kirkwood

Thanks for your great review.. We'll see you next time your're in town!!! Thomas Oberle AGM, Best Western Kirkwood

Thank you for taking the time to share your feedback with us. I'm glad to hear that you found the room to be nice, clean, and comfortable. However, I'm truly sorry to learn about the issues you experienced with our night staff and the hot water during your stay. Providing exceptional service and ensuring guest satisfaction are our top priorities, and it's disheartening to hear that we fell short in meeting your expectations in this regard. I apologize for the inconvenience you experienced during your stay. We value your feedback as it helps us improve our services and better meet the needs of our guests. If you decide to give us another chance, please don't hesitate to reach out to me directly, and I will personally ensure that your next stay with us exceeds your expectations.Warm regards,Tommy OberleAssistant General Manager

Thanks for your great review.. We'll see you next time your're in town!!! Thomas Oberle AGM, Best Western Kirkwood

Thank you for taking the time to provide feedback on your recent stay with us. I'm truly sorry to hear that you found our staff to be rude during your visit. Providing exceptional service and ensuring that our guests feel welcome and valued are our top priorities, and it's disheartening to learn that we fell short in meeting your expectations in this regard.We genuinely appreciate your feedback as it helps us identify areas for improvement and enhance the overall guest experience. If you decide to give us another chance, I assure you that we will do everything in our power to ensure that your next stay with us is nothing short of exceptional.If you would like to discuss your experience further or if there's anything else we can do to make amends, please don't hesitate to reach out to me directly. Your satisfaction is of the utmost importance to us, and we would welcome the opportunity to regain your trust and exceed your expectations in the future.Warm regards,Tommy OberleAssistant General Manager

Thanks for your great review.. We'll see you next time your're in town!!! Thomas Oberle AGM, Best Western Kirkwood

Thanks for the great review!! Hope to see again soon!!Thomas OberleAGMBest Western Kirkwood

We sincerely apologize for the inconvenience you experienced during your stay regarding the hot water issue. Rest assured, we've addressed the matter with our team to ensure it doesn't recur. We appreciate your feedback and hope to have the opportunity to make it right for you in the future.Tommy- AGM

Thanks for the good review!! We look forward to seeing you again!!Tommy- AGM

Thanks for the good review!! We look forward to seeing you again!!Tommy- AGM

Thanks for the good review!! We look forward to seeing you again!!Tommy- AGM

We're deeply sorry for the disappointing experience you had with our morning breakfast staff. Providing exceptional customer service is paramount to us, and we will address this issue immediately to ensure it does not recur. Your feedback is invaluable, and we sincerely apologize for any inconvenience caused.Tommy- AGM

Thanks for the good review!! We look forward to seeing you again!!Tommy- AGM

Thank you for your review regarding your recent stay with us. We are sorry that we were unable to meet your expectations during your stay. Guest satisfaction is something we strive for every day and your feedback is very much appreciated. Please know we use all feedback, both positive and constructive when reviewing the services and accommodations we provide to our guests. If we can be of further assistance, please don't hesitate to let us know.

Thanks for the good review!!! We look forward to seeing you again!!Tommy-AGM

Thanks for the 5 stars!!! We look forward to seeing you again soon!!!Tommy- AGM

We're truly sorry for the inconvenience you faced with the lack of hot water on the 5th floor. Rest assured, we're swiftly addressing this issue to ensure it doesn't happen again. Your feedback is invaluable, and we appreciate your patience and understanding.Tommy-AGM

Thank you so much for your feedback and I'm so sorry about the frustration with your television. I hope you stay with us next time you are in the area!

Thank you so much for your feedback and I'm so glad you had a great stay. I hope you stay with us next time you are in town!

Thanks for you positive review!!! We look forward to seeing you again soon!!Tommy- AGM

Thank you so much for your feedback and I hope you stay with us again next time you are in the area!

Thank you so much for your feedback and I'm so sorry about the water issues you had during your stay. I hope you give us another chance next time you are in the area.

Thanks for the great review!! We look forward to seeing you next time you're in town!!! Thomas Oberle AGM Best Western Kirkwood

Thank you so much for your feedback and I'm so sorry about the issues with your bathroom. I hope you give us another chance next time you are in the area.

Thank you so much for your feedback and the perfect rating! I hope you stay with us again next time you are in town.

Thank you so much for your feedback and I'm so glad you had a perfect stay. I hope you choose us next time you are in town!

Thank you so much for your feedback and I'm so glad you had a nice stay. We hope to see you next time you are in town!

Thank you so much for your feedback and I'm so sorry for the issues that occured during your stay.

Thank you so much for your feedback and I'm so sorry for the issues that occured during your stay. Please reach out to so we can make it right for you!

Thank you so much for your feedback and I'm so pleased you had a great stay. We hope to see you next time you are in the area!

Thank you so much for your feedback and I'm so glad you had a great stay! Hope you choose us again next time you are in town.

Thank you so much for your feedback and I hope you give us another chance next time you are in town.

Thank you for your feedback and I hope you stay with us again next time you are in town!

Thnak you so much for your feedback and I hope you choose use again next time you come back in town.

Thank you so much for your feedback and I'm so sorry about your water issue. I hope you give us another chance next time you are in town!

Thank you so much for your feedback and I'm so glad you had a great stay. I hope you stay with us again!

Thank you for your feedback and I'm so sorry about the issues during your stay. We are a 100% non smoking hotel and I'm so sorry the situation wasn't taken care of right away. I hope you give us another chance next time you are in the area.

Thank you so much for your feedback and I'm so sorry you didn't have a great stay. Please reach out to the General Manager to discuss.

Thank you so much for your feedback and I'm so glad you had a great stay. I hope we are your first choice next time you are in town.

Thank you so much for your feedback and I'm so sorry you had issues during your stay. Please reach out to General Manager to discuss.

Thanks for the good review!! We look forward to seeing you again!!Tommy- AGM

Thank you so much for your feedback and I hope you stay with us again next time you are in town.

Thank you so much for your feedback and I'm so pleased that you had a great stay. I hope we are your first choice next time you are in the area!

Thank you so much for your feedback and I'm so glad you had a great stay. I hope you stay with us again next time you are in town.

Thank you so much for your feedback and I'm so pleased your stay was nice! I hope we are your first choice next time you are in the area.

Thank you so much for your feedback and I'm so glad you had a great stay. We hope to see you next time you are in the area!

Thank you for your feedback and I hope you stay with us again next time you are in town!