4/10 แย่
Edelyn
เดินทางกับครอบครัวและเด็กเล็ก
6 พ.ค. 2026
ไม่ชื่นชอบ: ความสะอาด, สิ่งอำนวยความสะดวก, สภาพของที่พักและสิ่งอำนวยความสะดวก
I booked to stay in this hotel to celebrate our first year wedding anniversary with the kids. They are excited that they will get to swim after a long time. But then when we arrived, the receptionist told us the pool is closed and is under renovation. Didn’t even offer us anything except asking us to go to a public pool instead. Don’t get me wrong, I have nothing against going to the public pool, but what’s the point of booking to stay in their hotel to let the kids enjoy it. But it’s all ruined. It was never noted that the pool was closed, and I even received instructions about the pool’s operating hours when we checked in. Yes, we did check in because we drove for almost 30mins in the middle of the snow and zero visibility. It was just frustrating that we were not offered any discount or anything that can at least make up to the closed pool. Also, the room they gave didn’t have a good view, floors are sticky and washroom is not spotless. Breakfast is not one for the books as well. We are not going back there.
Edelyn
เข้าพัก 1 คืน, เมษายน 2026