Hi there, Dennis!We are so happy to hear that you enjoyed your most recent get-away. We want to thank you for your kind words and assure you that we are always happy to host you. We look forward to your next visit!Kindly,
Hi there, Dave!Thank you for your kind review. We suggest to reach out to our guest services team whenever you are in the hotel. Our maintenance department would be happy to assist you in reaching a water temperature that you are comfortable with!Kindly,
What a great place. I love the modern design of the rooms and the high-tech conveniences. The beds are comfortable, and the bathrooms are not skimpy with the towels. The people who work here are the best, thoughtful, attentive, and responsive. I like Alt hotels generally, and this is a really good one!
Room was small but cozy. We had a partial view room but it had a lovely view of the harbour. Bed and pillows were so comfortable!
Loved the rain shower but the water temperature must be regulated as I could not get the water quite hot enough for me.
Nice to have onsite parking but having to pay extra for parking as a customer of the hotel still baffles me.
These guys are so awesome. I had the WORST flight experience and was delayed two days arriving. When I finally got there, this hotel was helpful, clean, friendly and centrally located. The front desk staff went above and beyond and were so kind, courteous and understanding. I would absolutely stay here again and highly recommend!
Hi there, Jaymie!We are so happy to hear that you enjoyed your experience with us! We understand how frustrating complications with airlines can be and we are proud to be a humble oasis for your relaxation. We look forward to your next check-in!
Hi there, Nicole!Thank you for taking time to share this with us. We are thrilled to hear that you enjoyed your stay and we look forward to welcoming you again!
Hi there, Brandon!Thank you for sharing your concerns with us! Our hotel is proud to have an underground parking garage hosted by Indigo Parking. This includes two levels of underground parking for vehicles smaller than 6'2". Additionally, we have limited over-size parking at the rear of our building!
6/10 พอใช้
Rebecca
3 เม.ย. 2024
ชื่นชอบ: ความสะอาด
ไม่ชื่นชอบ: สภาพของที่พักและสิ่งอำนวยความสะดวก
The rain & wind on the windows/metal structure outside was SUPER loud all night & reception couldn’t offer any solution to the problem - poor design of a building by the sea…!
Hi there, Rebecca!Thank you for taking time to share this with us. We can see that you stayed during a particularly stormy night. We are so sorry to hear about the disruption to your sleep and encourage you to reach out to our team so we can remedy this before your next visit!
Thank you Jamie! We look forward to welcoming you back :)
8/10 ดี
Lorna
เดินทางกับคู่รัก
25 มี.ค. 2024
The property is great. Nice location with comfortable bed, parking good restaurants options. The only improvement- I would suggest upgrading the TV system. Still using cable with no streaming services seems outdated. It was fine for one night but would be an issue for a longer stay.
Thank you for your well written response, Lorna! We appreciate you taking the time to provide your feedback and look forward to checking you in again soon!
The staff were amazing and very welcoming. The only thing we did not like about our stay was the restaurant. We found it very very pricy for the amount of food and quality. They wanted 85.00 for beer can chicken. We found other restaurants in the area for much cheaper.
Thank you for taking time to provide your insights, Natasha! We are glad to hear that you enjoyed your stay and were able to find nearby shops and restaurants that you enjoyed!
Thank you for your kind review, Susan! We also adore our team-members and restaurant. We are happy to hear that you had a good time and look forward to your next visit.
6/10 พอใช้
Jarrett
เดินทางกับคู่รัก
25 ก.พ. 2024
ชื่นชอบ: ความสะอาด, พนักงานและบริการ
Never got much sleep while there. There was a loud noise outside the window that sounded like metal hitting metal for the entire night. I was also surprised she I got there and they didn’t have a fridge in the room or even wine glasses which I common things in most hotel rooms.
Thank you for taking the time to review us, Jarrett! We are so sorry to hear about the poor sleep you had during the stormy night in which you stayed. To maximize your comfort during your next visit, please know that fridges and wine glasses are available upon request. Simply reach out to our team and we will be happy to assist you.
Thank you for taking time to review us, Jason! We take all feedback seriously and into great consideration. We look forward to providing you the utmost service upon your return.
Thank you for your candid review, Wendy! We strive to maintain a comfortable space for all our guests and apologize for any interruptions to your peaceful enjoyment. This will be taken into consideration for future improvements!
Get a room with a view, you won’t regret it. The room itself was cozy and comfortable with cool modern features. The lobby and cafe too… I’d give this place a 10/5 if I could.
Absolutely loved our stay. The bed was so comfortable, everything was clean and modern, and sleek/elegant. Staff were great at check in and out. The rainfall shower was a dream!
Thank you for your kind review, Denis! We love our location too and find the parking garage to be quite convenient. We look forward to your next visit.