"Very well-organized and they paid a lot of attention to detailing every aspect and documenting it on their website. The self check-in and check-out is smooth and went without any issues. All appliances worked perfectly.
The hallway was a bit noisy, especially when other apartments close their doors, it shakes the whole apartment. The check-out is 10 AM which I consider early."
"Hotel du Vin really made us feel special celebrating our anniversary - they went the extra mile and we really appreciated it. We had the most wonderful stay and will be returning! "
"We had a really lovely stay here for our wedding in London. The rooms were beautiful and clean and staff were friendly and helpful. My mother's room was closer to the rail tracks so hers was quite noisy at times but she used earplugs and was able to sleep. Rooms felt safe and bed was comfortable."
"Not a 5 star hotel but gave 5 star because it was perfect for what we needed. Very clean, staff were helpful and friendly. It was so convenient to be right by the tube. Had no problem with noise. "
"Great stay. Good location, clean room. Comfy bed. Good breakfast. Staff clearly stretched with people off sick we were told, but working hard to make sure we were still looked after"
"Nice room and when I eventually got key code and into property it was lively. Close to Rail, underground and buses and plenty of pubs and restaurants nearby and within a stones throw of tooting common"
"The pictures of this property are very misleading. The check in process was not clear and there is no one on the property to answer questions and no contact info.
Our room had things left from other guests and trash left behind. There were no blinds on the windows, which made sleep nearly impossible. The "free breakfast" was stale cereal, or so I'm guessing because, again, literally no one to ask. "
"Don't be fooled by this, they ignore you all day, then after 6 pm they write that something is broken and ask you to cancel, but after 6 pm you can't cancel the house."
