As far as economy motels go, this was above average. Upgrades have been made and you can tell. If you’re a perfectionist you won’t be pleased because we encountered a number of small problems but overall we got more than we paid for. Not that close to the interstate but neither were most of the others we considered in Saint Cloud. Exterior needs the most love but on the upside there was ample parking if you have a truck and or trailer which we did. I’d stay again. Also had a continental breakfast where most cheaper motels Might have coffee if your lucky.
Pete Dail
เข้าพัก 1 คืน, พฤษภาคม 2024
การตอบกลับจาก ABVI Staff วันที่ 21 พ.ค. 2024
Dear Pete, Thank you for your feedback! We hope to host you again!ABVI Staff
Convenient location. However our room had "tired" mattresses and not desirable pillows. One bug in first room so given anther room. Our room smelled of cigarette smoke.
Barb
เข้าพัก 1 คืน, พฤษภาคม 2024
การตอบกลับจาก ABVI Staff วันที่ 19 พ.ค. 2024
Dear Barb, While it was nice to host you, we are distressed that you did not enjoy your stay. We pride in the safety and security of our guests. Please accept our apology for the shortcomings for any service you received that was not to your expectations. We do have monthly pest control come & do preventative care. Thank you for your helpful feedback and all the best to you. ABVI STAFF
Very quiet, very clean, comfortable bed, staff is friendly, I will be back again
Marcella
เข้าพัก 1 คืน, พฤษภาคม 2024
การตอบกลับจาก ABVI Staff วันที่ 9 พ.ค. 2024
Dear Marcella,Thank you for your feedback! We hope to host you again!ABVI Staff
2/10 แย่มาก
Abdi
3 พ.ค. 2024
This place not qualify to stay. The rooms are stinky with dog pee and poop. Bed sheets and towels are all stinky. I supposed stay 3 nights but I have to abandon my money because of my health. The old woman( manager) was also rude and disrespectful. Expedia should refund me. This was the worst experience
Abdi
เข้าพัก 3 คืน, เมษายน 2024
การตอบกลับจาก ABVI Staff วันที่ 5 พ.ค. 2024
Dear Abdi, You say this about the hotel we upgraded you to a family suite because you booked a king room and the occupancy is 3 people per the city, state and federal regulations. This hotel is of quality to stay at. There is not dog pee or poop in the room. The bed sheets, nor the towels do not stink either. Also, the old woman (manager) does not ever recall seeing you except for when you checked in. All these false accusations is impeccable. All the best to you.ABVI Staff
The room was sweltering! It was about 78° in the room and I felt like I walked into a furnace. I tried turning the "cool" setting on, but the system blew out more hot air. I went to the front desk to ask for another room or to fix the a/c. I was told they don't turn on the a/c units until "summer". I had only been there 15 minutes and decided to ask for a refund so I can leave & was told "no". Horrendous! Do not stay unless you love sleeping in a hot, sticky room. They suckered me big time! Even asked to talk to Management and all the front desk person gave me was a phone number.
Michelle
เข้าพัก 1 คืน, เมษายน 2024
การตอบกลับจาก ABVI Staff วันที่ 30 เม.ย. 2024
Dear Michelle, While it was nice to host you, we are distressed that you did not enjoy your stay. We pride in the safety and security of our guests. Please accept our apology for the shortcomings for any service you received that was not to your expectations. The A/C does not work while the heating system is on, just as when the A/C is on the heat does not work. The thermostat could have been turned to the off position and this would have prevented the continuous heat flow Thank you for your helpful feedback and all the best to you.ABVI STAFF
They charged us for a double bed even though we asked for a long and they were out. No breakfast, the back "patio" door didn't work- had to lock with chain and the key card part was totally ripped off.
Rachael
เข้าพัก 2 คืน, เมษายน 2024
การตอบกลับจาก ABVI Staff วันที่ 22 เม.ย. 2024
Dear Rachael, While it was nice to host you, we are distressed that you did not enjoy your stay. We pride in the safety and security of our guests. The room that you reserved was a double and charged according. We do have complimentary items in the lobby from 7 am - 11 am. (Danishes, Muffins, Granola bars, Rice Krispy bars, Coffee Cake). The door facing the parking lot of the room that you were in, is an exit door only. There is a dead bolt on the door that you need to turn to secure it. Please accept our apology for the shortcomings for any service you received that was not to your expectations. Thank you for your helpful feedback and all the best to you.ABVI STAFF
The property was under construction. It might be nice again in the future from the look of some of the updates, but mostly it is still very old and in disrepair. Highway construction didn't help.
the staff was accommodating.
Marlan
เข้าพัก 1 คืน, เมษายน 2024
การตอบกลับจาก ABVI Staff วันที่ 24 เม.ย. 2024
Dear Marlan, While it was nice to host you, we are distressed that you did not enjoy your stay. We pride in the safety and security of our guests. Please accept our apology for the shortcomings for any service you received that was not to your expectations. Yes, we are doing some and have done a lot of improvements inside and outside the building. Unfortunately, we, at the Hotel cannot control MnDot construction schedule. Thank you for your helpful feedback and all the best to you.ABVI STAFF
Ice- machine doesn't work front desk won't help u get charged for the vending machine.
Arnold Benedict
เข้าพัก 2 คืน, เมษายน 2024
การตอบกลับจาก ABVI Staff วันที่ 21 เม.ย. 2024
Dear Arnold,While it was nice to host you, we are distressed that you did not enjoy your stay. We pride in the safety and security of our guests. The ice machine is broken because everyone fills up their coolers with ice. Also, there is a change machine right next to the vending machines. The front desk needs their change for guests when they check-in. Please accept our apology for the shortcomings for any service you received that was not to your expectations. Thank you for your helpful feedback and all the best to you.ABVI STAFF
Dear Steve, Thank you for your feedback! We hope to host you again! There is signage indicating how to get to the hotel, with arrows. Unfortunately, we do not have anything to do with the road construction, that is all MnDot.ABVI STAFF
10/10 ดีเลิศ
Zachary
15 เม.ย. 2024
Zachary
เข้าพัก 1 คืน, เมษายน 2024
การตอบกลับจาก ABVI Staff วันที่ 6 พ.ค. 2024
Dear Zachary, Thank you for your feedback! We hope to host you again!ABVI Staff
4/10 แย่
Bryan
14 เม.ย. 2024
I was surprised, that none of the other guests at the hotel, tried to sell me drugs.
Bryan
เข้าพัก 1 คืน, เมษายน 2024
การตอบกลับจาก ABVI Staff วันที่ 15 เม.ย. 2024
Dear Bryan, I am not sure what hotels you prefer to stay at that offer you illegal items. We work really hard to provide a great, clean affordable options to our guests. Still not sure why you scored us so low, not sure what kind of options you are looking for at this price point.
After checking in, I had to go to the front desk twice due to the keycard not working. The person at the desk was rude and implied it was my fault that the keycard wasnt working. They eventually tried the key themselves and had to switch out my keycard. Overall it was fine.
Mai
เข้าพัก 1 คืน, เมษายน 2024
การตอบกลับจาก ABVI Staff วันที่ 10 เม.ย. 2024
Dear Mai, While it was nice to host you, we are distressed that you did not enjoy your stay. We pride in the safety and security of our guests. Please accept our apology for the shortcomings for any service you received that was not to your expectations. Thank you for your helpful feedback and all the best to you.ABVI STAFF
6/10 พอใช้
Richard
4 เม.ย. 2024
ชื่นชอบ: พนักงานและบริการ
ไม่ชื่นชอบ: ความสะอาด
They showed a swimming pool and a hot tub on their ad. Either one not was working. This is why I give it a low rating. The bed was worn out no AC in room. The hell was really nice.
Richard
เข้าพัก 1 คืน, เมษายน 2024
การตอบกลับจาก ABVI Staff วันที่ 7 เม.ย. 2024
Dear Richard,While it was nice to host you, we are distressed that you did not enjoy your stay. We pride in the safety and security of our guests. Unfortunately, we do not have control over when things break down and we are top of getting this fixed as soon as possible Please accept our apology for the shortcomings for any service you received that was not to your expectations. Thank you for your helpful feedback and all the best to you.ABVI STAFF
Dirty room. Urine in toilet seat and hair on sheets. Obviously not cleaned. Moved to different room. On ground floor and the locks in the windows were broken.
Anne
เข้าพัก 1 คืน, มีนาคม 2024
การตอบกลับจาก ABVI Staff วันที่ 31 มี.ค. 2024
Dear Anne,While it was nice to host you, we are distressed that you did not enjoy your stay. We pride in the safety and security of our guests. We do have monthly pest control that comes in and sprays for bugs. Please accept our apology for the shortcomings for any service you received that was not to your expectations. Thank you for your helpful feedback and all the best to you.ABVI STAFF
10/10 ดีเลิศ
nicole
24 มี.ค. 2024
nicole
เข้าพัก 1 คืน, มีนาคม 2024
การตอบกลับจาก ABVI Staff วันที่ 14 เม.ย. 2024
Dear Nicole, Thank you for your feedback! We hope to host you again!ABVI Staff
The staff was friendly, and was a good value. Not the easiest to get to with the road construction near the property. I'd stay there again.
Brad
เข้าพัก 1 คืน, มีนาคม 2024
การตอบกลับจาก ABVI Staff วันที่ 10 มี.ค. 2024
Dear Brad, Thank you for your feedback! We hope to host you again!ABVI Staff
6/10 พอใช้
RYAN
เดินทางกับคู่รัก
12 ก.พ. 2024
Wasn't a fan of the barking dogs. Facility isn't really dirty but it isn't clean either. It's a good place to stay when traveling through with the guys but not the wife.
RYAN
เข้าพัก 1 คืน, กุมภาพันธ์ 2024
การตอบกลับจาก ABVI Staff วันที่ 13 ก.พ. 2024
Dear Ryan,While it was nice to host you, we are distressed that you did not enjoy your stay. We pride in the safety and security of our guests. Please accept our apology for the shortcomings for any service you received that was not to your expectations. We do apologize for the disruption that the dog barking caused you, just curious if you let the Front Desk know of this disturbance. We are a Budget Hotel and everything is cleaned daily and shampooing is done monthly. Thank you for your helpful feedback and all the best to you.ABVI STAFF
Check in was very smooth. The guy at the counter was very good!
Donna
เข้าพัก 1 คืน, กุมภาพันธ์ 2024
การตอบกลับจาก ABVI Staff วันที่ 9 ก.พ. 2024
Dear Donna, Thank you for your feedback! We hope to host you again!ABVI Staff
2/10 แย่มาก
Micah
5 ก.พ. 2024
ไม่ชื่นชอบ: สิ่งอำนวยความสะดวก
Change price once I got there started asking for deposit and I’m from out of town needed a place to stay for the night had to sleep in my car outside until I left the next morning will not recommend unless you wanna pay a deposit plus how Eva much the room is
Micah
เข้าพัก 1 คืน, มกราคม 2024
การตอบกลับจาก ABVI Staff วันที่ 6 ก.พ. 2024
Dear Micah, While it was nice to host you, we are distressed that you did not enjoy your stay. We pride in the safety and security of our guests. Please accept our apology for the shortcomings for any service you received that was not to your expectations. Every reservation is required to pay a deposit, it is right on the reservation sites when you go book the reservation that a deposit is required. Nowadays, every Hotel charges a deposit and some are much are much higher than the 60.00 deposit that is required here at this . Thank you for your helpful feedback and all the best to you.ABVI STAFF
4/10 แย่
Melody
เดินทางกับคู่รัก
3 ก.พ. 2024
ชื่นชอบ: พนักงานและบริการ
ไม่ชื่นชอบ: สิ่งอำนวยความสะดวก
Bathroom floor was sticky, whole place smelled of smoke or something. Bed was not comfortable. But, it still beats camping!
Melody
เข้าพัก 1 คืน, กุมภาพันธ์ 2024
การตอบกลับจาก ABVI Staff วันที่ 4 ก.พ. 2024
Dear Melody, While it was nice to host you, we are distressed that you did not enjoy your stay. We pride in the safety and security of our guests. Please accept our apology for the shortcomings for any service you received that was not to your expectations. The bathroom floors have just been remodeled and the beds were replaced last year. Thank you for your helpful feedback and all the best to you.ABVI STAFF
the dryer said it was commercial it should have dryer my load of cloths in a 60 minute cycle but it barely did it in 120 minutes they always had coffee all day which was nice. they also had treats for breakfast which was something.
daryl
เข้าพัก 5 คืน, มกราคม 2024
การตอบกลับจาก ABVI Staff วันที่ 31 ม.ค. 2024
Dear Daryl, Thank you for your feedback! We hope to host you again!ABVI Staff
The hall smelled like urine. There were bugs in the bathroom, there was hair left in the shower. The toilet was unclean. Didn't dare take off our shoes. The room itself had an air freshener scent (bad air freshner) that was so strong and bad. It permeated our sinuses and clothing. When we left- our clothes and everything felt dirty and smelled like the room.
Diane
เข้าพัก 1 คืน, มกราคม 2024
การตอบกลับจาก ABVI Staff วันที่ 31 ม.ค. 2024
Dear Diane, While it was nice to host you, we are distressed that you did not enjoy your stay. We pride in the safety and security of our guests. Please accept our apology for the shortcomings for any service you received that was not to your expectations. We do have monthly pest service done each month. We did speak to the housekeeper that cleaned the room and action has been done to get this matter corrected. While it was nice to host you, we are distressed that you did not enjoy your stay. We pride in the safety and security of our guests. Please accept our apology for the shortcomings for any service you received that was not to your expectations
Dear Nick,While it was nice to host you, we are distressed that you did not enjoy your stay. We pride in the safety and security of our guests. Please accept our apology for the shortcomings for any service you received that was not to your expectations. We will use your feedback to improve and ensure our future guests have a comfortable experience they deserve. We will also make sure that we're always keeping our best foot forward. Thank you for your helpful feedback and all the best to you.ABVI STAFF
8/10 ดี
Laurie
20 พ.ย. 2023
ชื่นชอบ: ความสะอาด, พนักงานและบริการ
ไม่ชื่นชอบ: สภาพของที่พักและสิ่งอำนวยความสะดวก
Not a place for a vacation, but perfect if you just want a clean bed for the night. We got what we paid for. It was fairly clean, but aged paint and grout, etc. Bedspread had pulled threads, but was clean. The staff was extremely friendly and helpful. We were fully satisfied.
Laurie
เข้าพัก 1 คืน, พฤศจิกายน 2023
การตอบกลับจาก ABVI Staff วันที่ 20 พ.ย. 2023
DearLaurie,Thank you for your feedback. We hope to host you again.ABVI Staff
Dear Bruce,Thank you for your feedback. We hope to host you again.ABVI Staff
6/10 พอใช้
Mariel
18 พ.ย. 2023
Mariel
เข้าพัก 1 คืน, พฤศจิกายน 2023
การตอบกลับจาก ABVI Staff วันที่ 19 พ.ย. 2023
Dear Mariel,Thank you for your feedback. We hope to host you again.ABVI Staff
6/10 พอใช้
Richard
14 พ.ย. 2023
ไม่ชื่นชอบ: ความสะดวกสบายของห้องพัก
One can ruin an experience.
Cheap accommodations you get what you pay for, night staff is very nice and friendly. Front desk woman can be unnecessarily aggressive when dealing with guests. Do not call my phone and ask if I’m going to rebook a room if I choose to I will. Do not bark at my wife when she asks for housekeeping services. Most hotels offer that daily and if your hotel doesn’t then that information should be vastly posted.
Richard
เข้าพัก 8 คืน, พฤศจิกายน 2023
การตอบกลับจาก ABVI Staff วันที่ 14 พ.ย. 2023
Dear Richard,While it was nice to host you, we are distressed that you did not enjoy your stay. There was no phone call inquiring if you would like to rebook the room, also no one barked at anyone. It was simple stated to her that we do not do daily housekeeping and if she wanted housekeeping, it can be added to the next day cleaning list, as the housekeepers had already left for the day and your wife walked away . We pride in the safety and security of our guests. Please accept our apology for the shortcomings for any service you received that was not to your expectations. We will use your feedback to improve and ensure our future guests have a comfortable experience they deserve. We will also make sure that we're always keeping our best foot forward. Thank you for your helpful feedback and all the best to you.ABVI STAFF
This is a dated property, but for the price, it was fine. It was vey clean, I will say that.
Sherilyn
เข้าพัก 1 คืน, พฤศจิกายน 2023
การตอบกลับจาก ABVI Staff วันที่ 5 พ.ย. 2023
Dear Sherilyn,Thank you for your feedback! We hope to host you again!ABVI Staff
2/10 แย่มาก
Whitney
เดินทางกับครอบครัว
29 ต.ค. 2023
The toilet didn’t work or the heat. Also saw cockroaches. On my paper it said in Large print “Non-Refundable “, so I knew they were aware of the issues and aren’t worried about it.
Whitney
เข้าพัก 1 คืน, ตุลาคม 2023
การตอบกลับจาก ABVI STAFF วันที่ 29 ต.ค. 2023
Dear Witney,We apologize for the toilet we will have maintenance look at it right away. We had guest wanting us the turn the heat off so I am not sure what the issue was there. You reservation was non refundable because you paid expedia as non refundable. Please do not make accusations, we have a licensed pest control company that does preventative maintenance here.
Dear Heidi,While it was nice to host you, we are distressed that you did not enjoy your stay. We pride in the safety and security of our guests. Please accept our apology for the shortcomings for any service you received that was not to your expectations. We will use your feedback to improve and ensure our future guests have a comfortable experience they deserve. We will also make sure that we're always keeping our best foot forward. Thank you for your helpful feedback and all the best to you.ABVI STAFF
The hotel, the rooms stinks!!!!!!!! Can control the room temperature and it’s was hot as you know what in there. the management( lack there of) was unapologetic and uncaring! i will never, ever stay or recommend the piece of garbage to anyone!!! take it off the list!
Cherise
เข้าพัก 3 คืน, ตุลาคม 2023
การตอบกลับจาก review วันที่ 24 ต.ค. 2023
Dear Cherise,While it was nice to host you, we are distressed that you did not enjoy your stay. There is a thermostat on the wall between the vanity area and the bed that you can control the heat, you just need to move the temperature knob. Nothing was brought to the attention of the front desk as far as this concern. We pride in the safety and security of our guests. Please accept our apology for the shortcomings for any service you received that was not to your expectations. We will use your feedback to improve and ensure our future guests have a comfortable experience they deserve. We will also make sure that we're always keeping our best foot forward. Thank you for your helpful feedback and all the best to you.ABVI STAFF
My room was clean and pretty big. Bed was comfortable and tv was Dish Network. I had eggs and sausage and coffee from the dining room for breakfast and it was great! Staff was laid back and nice. I had no problem getting a later checkout time.
Jennifer
เข้าพัก 1 คืน, ตุลาคม 2023
การตอบกลับจาก Review วันที่ 9 ต.ค. 2023
Dear Jennifer,Thank you for your feedback! We hope to host you again!ABVI Staff
2/10 แย่มาก
Abbie
เดินทางกับคู่รัก
7 ต.ค. 2023
Building smelled so bad I couldn’t even stay there
Abbie
เข้าพัก 1 คืน, กันยายน 2023
การตอบกลับจาก Review วันที่ 8 ต.ค. 2023
Dear Abbie,While it was nice to host you, we are distressed that you did not enjoy your stay. I did find your check in slip (signed & dated), along with make/model of your vehicle and a copy of ID's on file for when you stayed here. We pride in the safety and security of our guests. Please accept our apology for the shortcomings for any service you received that was not to your expectations. We will use your feedback to improve and ensure our future guests have a comfortable experience they deserve. We will also make sure that we're always keeping our best foot forward. Thank you for your helpful feedback and all the best to you.ABVI STAFF
One of the most disgusting hotels I have stayed in by far. The room was so dirty and the heating/ ac didn't work in the room. So when we arrived it was a sauna in the room and smelled horrible when asked for a different room was told by the front desk that they where fully booked (there where a total of 5 cars there all night) and to just open the window. They didn't have a breakfast like advertised just overall a disappointed and disgusted with it and would NEVER stay again.
Vanessa
เข้าพัก 1 คืน, ตุลาคม 2023
การตอบกลับจาก ABVI Staff วันที่ 7 ต.ค. 2023
Dear Vanessa,Clearly you dont read when you do things. Where on your booking does it say we offer free breakfast? Please dont lie on your reviews. We offer coffee and other complimentary items, but no where on our websites does it state that we offer breakfast. Our building heating/cooling system is seasonal. We do not need your business you can pay twice as much and find what suits you. But do not lie about things.
4/10 แย่
Amber
6 ต.ค. 2023
Amber
เข้าพัก 1 คืน, ตุลาคม 2023
การตอบกลับจาก REVIEW วันที่ 26 ต.ค. 2023
Dear Amber,While it was nice to host you, we are distressed that you did not enjoy your stay. We pride in the safety and security of our guests. Please accept our apology for the shortcomings for any service you received that was not to your expectations. We will use your feedback to improve and ensure our future guests have a comfortable experience they deserve. We will also make sure that we're always keeping our best foot forward. Thank you for your helpful feedback and all the best to you.ABVI STAFF
6/10 พอใช้
Matthew
5 ต.ค. 2023
ชื่นชอบ: ความสะดวกสบายของห้องพัก
ไม่ชื่นชอบ: ความสะอาด
Matthew
เข้าพัก 1 คืน, ตุลาคม 2023
การตอบกลับจาก REVIEW วันที่ 6 ต.ค. 2023
Dear Matthew,Thank you for your feedback! We hope to host you again!ABVI Staff
1. Place stinks
2. The bed was made however it was made with dirty sheets.
3. Hair all over the seat of the stool
4. Hair and nasty goo? Stuck to the bathroom door top to bottom.
5. Overall for $60 I got what was paid for.
Wyatt
เข้าพัก 1 คืน, กันยายน 2023
การตอบกลับจาก Review วันที่ 27 ก.ย. 2023
Dear Wyatt,While it was nice to host you, we are distressed that you did not enjoy your stay. We pride in the safety and security of our guests. Please accept our apology for the shortcomings for any service you received that was not to your expectations. We will use your feedback to improve and ensure our future guests have a comfortable experience they deserve. We will also make sure that we're always keeping our best foot forward. Thank you for your helpful feedback and all the best to you.ABVI STAFF
8/10 ดี
Artemy
เดินทางเพื่อธุรกิจ
25 ก.ย. 2023
I would not note good cleanliness and convenience. There were problems with charging gadgets due to ancient electrical outlets. The TV didn't work. And to hell with it!
Artemy
เข้าพัก 1 คืน, กรกฎาคม 2023
การตอบกลับจาก REVIEW วันที่ 25 ก.ย. 2023
Dear Artemy,Thank you for your feedback! We hope to host you again!ABVI Staff
Dear Frank,Thank you for your feedback! We hope to host you again!ABVI Staff
6/10 พอใช้
Julie
เดินทางเป็นกลุ่ม
11 ก.ย. 2023
ไม่ชื่นชอบ: สิ่งอำนวยความสะดวก
Shower was great. Rooms were clean. But, the marijuana smoking was horrible. The hallway was hazy it was so thick. We ended up laying wet towels under the doorway to block the smoke from coming in.
Julie
เข้าพัก 2 คืน, กันยายน 2023
การตอบกลับจาก REVIEW วันที่ 27 ต.ค. 2023
Dear Julie,While it was nice to host you, we are distressed that you did not enjoy your stay. We pride in the safety and security of our guests. Please accept our apology for the shortcomings for any service you received that was not to your expectations. We will use your feedback to improve and ensure our future guests have a comfortable experience they deserve. We will also make sure that we're always keeping our best foot forward. Thank you for your helpful feedback and all the best to you.ABVI STAFF
Air quality in the hotel room was horrible; smoky and stale. Bathroom floor was slippery from products used for attempting to clean. The carpet was sticky and musty. Pillows didn’t have pillow cases but over washed pilly duvet covers. Front staff did not make a warm welcome. Definitely a hotel that you get what you pay for. 1/10 wouldn’t recommend.
Lexi
เข้าพัก 1 คืน, กันยายน 2023
การตอบกลับจาก ABVI STAFF วันที่ 11 ก.ย. 2023
Lexi,Air Quality? Wow we hope you find the accommodation you are looking for. Our hotel works very hard to provide a clean budget option for our guest. We most definitely have pillow cases and yes we clean our bathrooms after every stay. We just washed the entire building's carpet 2 months ago.
Lights was out in the hotel majority of your stay so……. Yeah
Andre
เข้าพัก 1 คืน, กันยายน 2023
การตอบกลับจาก ABVI Staff วันที่ 5 ก.ย. 2023
Dear Andre, We apologize for the experience you had. As we mentioned to you there was a Xcel Energy outage in the area that impacted the east side of Saint Cloud not just us. We hope to improve on your next visit.
6/10 พอใช้
jose
1 ก.ย. 2023
ไม่ชื่นชอบ: สภาพของที่พักและสิ่งอำนวยความสะดวก
My bed looked like someone had been sleeping in it and there were dirty towels in the shower.
jose
เข้าพัก 2 คืน, สิงหาคม 2023
การตอบกลับจาก ABVI STAFF วันที่ 5 ก.ย. 2023
Dear Jose, We appreciate your feedback. We apologize for your experience and can promise you that will not be the case in the future.
2/10 แย่มาก
Vickie
28 ส.ค. 2023
Vickie
เข้าพัก 1 คืน, สิงหาคม 2023
การตอบกลับจาก Response วันที่ 17 ก.ย. 2023
Dear Vickie,While it was nice to host you, we are distressed that you did not enjoy your stay. We pride in the safety and security of our guests. Please accept our apology for the shortcomings for any service you received that was not to your expectations. We will use your feedback to improve and ensure our future guests have a comfortable experience they deserve. We will also make sure that we're always keeping our best foot forward. Thank you for your helpful feedback and all the best to you.ABVI STAFFABVI Staff