โรงแรมใกล้อารามนักบุญออกัสติน, แนสซอ

"Staff was very not patient nor courteous"

"Amazing staff, few lovely ladies and very considerate with requests."

"We were highly disappointed with this stay. We expected the usual brand standard, but this property felt more like a budget motel. The hotel itself was completely underwhelming and not at all what we wanted for a relaxing vacation.There were a few positives: our room was clean, and the staff members were very friendly. In fact, when we reported that the pool was too dirty to swim in on our first day, the team kindly gave us breakfast coupons to apologize. However, the overall experience was a...

"On the first day of my stay, the hotel did not provide the crib I had requested in advance. They were also late checking me in. When I spoke with the manager, she apologized and told me the crib would arrive within six minutes, but it actually took about 25 minutes. I explained that I was very disappointed with the service, especially because I was traveling with my 10-month-old baby who needed to take a nap. The manager apologized again and said she would follow up with me later, but she never...

"This is my 4th time back since 2024. I love that it’s adult only and all-inclusive. The restaurants are all delicious, staff pleasant and respectful. Plenty to do if you choose."

"Our room smelled like mold as soon as you walked in, they were doing construction in the Room room above us till about 7 o'clock every night. Our TV did not work properly with the remote and it had a very snowy picture. The staff was excellent whatever you needed they came and brought you. Going down to the pool every morning though you didn't get a towel till at least 1 o'clock in the afternoon."

"Staff was very helpful and everything was clean. There's no vending machine or ice machine that I saw. My flight was early and they let me change into my bathing suit and use the pool while I waited. Very nice"

"During our stay, the air conditioning in our room did not function properly despite our efforts to have the issue addressed. The room remained uncomfortably hot, significantly impacting our ability to enjoy our vacation and obtain adequate rest. More troubling, the water temperature controls in the room were defective and unable to properly regulate the temperature. As a result, excessively hot water unexpectedly came from the shower, causing burns to both me and my son. This created a serious...

"The room was very clean, stocked with towels and dove products. Breakfast is a mix of Bahamian and American cuisine. Very nice layout. Parking can be a little tight, but otherwise, its a great property."

"You get what you pay. While certainly not the most expensive 5 star facility, it was still well appointed with a high level of service. The included private car transport from and to the airport was a nice touch."

"This is my second time staying with Kozy, I love staying here it truly like a home.away from home. Owner is very nice, helpful and always has what you need during your stay,. Clean great location well-maintained . Thank you Kara"

"Staff was amazing"

"Hébergement très luxueuse et staff ultra courtois. Je recommande à tous."

"Beach side was amazing!"

"Definitely wont be staying there again ."

"The staff was welcoming and accommodating. The room was clean and fresh, however, the bathroom had no soap, nor shampoo and limited toilet tissue."

"Beautiful resort and clean rooms"

"The location, views and serenity are unmatched. The hotel sits on top of a hill overlooking the ocean and its gorgeous colors and a lush green landscape between the hotel and the water. The stay was lovely, a true boutique hotel."

"The place is clean and even has treats like water, soft drinks, and snacks you can have and pay for at checkout."

"Very clean room . Love the pool"