"Nice room very clean staff pleasant but bar area in need of a bit of love snd attention. Breakfast very good but placement of things s bit odd. Why is the butter with the fresh fruit section and not by the toaster and bread and jams !? Also tea making area very congested and when busy you have to wait a very long time to access the hot water/ coffee machine. "
"Very nice hotel, tucked away in a quiet location surrounded by lawns and trees. We were in a room behind the main building which was very comfortable, well equipped and air conditioned. The staff were all very helpful and we will definitely stay again. "
"There was no bedside light (despite there being two bedside tables) and no rubbish bin in the room. The curtains did not close properly. One window had a crack in it and there is no double glazing so the road outside was noisy. It was very hot, but we kept the windows closed to try to reduce the noise (no aircon).The staff were very helpful however (having moved us from a different room as the bathroom light wasn't working in that one)."
"Looks like it has recently been redecorated, simple and pleasant style. Staff all very friendly and helpful. Breakfast items available to help yourself if leaving before official breakfast time. I’ll be staying again "
"This beautiful, comfortable Hotel is in the heart of Saxmundham, moments from the station. The Helpful Staff, Callum, was wonderful. Everything was clean and comfortable. I would stay again."
"Our second time here and you can not fault this place . The rooms, the staff, the location are just perfect and the dogs are made to feel like VIP’s. The hot tub is lovely and the restaurant has such a nice ambiance about it ( and yes dogs are welcome in there too!)"
"Great location, walking distance to train station and downtown shopping/restaurants. The service was great and the breakfast was good. The hotel seems to be in the process of renovating. Our room was comfortable though the mattress was a bit hard for my taste. Slept very well though."
