โรงแรมและที่พักในสปริงแวลลีย์

"Although the rooms I booked were non smoking rooms, there was still a smell of smoke in the rooms. The furniture was dirty and didn't appear to have been cleaned. The beds were made though. The check in process was frustrating the person checking us in did not appear to be familiar with the process, we had called ahead of time to see if we could get connecting rooms, the notes were made but when we arrived we were told that they had no options of connecting rooms, yet other family members that...

"Staff at check-in was awesome! Next day shower leaked water all over the bathroom floor making it very wet & slippery. I asked the front desk the for towels & she said we could only have 2. It was not enough to clean up the mess. Called for more towels & explained the situation, she said so you can only have 2 towels No More. Very rude about it & never offered to help clean up the mess with a mop & bucket then instead. Not impressed. Not good customer service. "

"The pool closes at 10, if there is not a lot of people staying the don’t serve breakfast, and it’s not that clean for the price!!"

"Rooms have stench, might be the carpet. "

"Pool area is small and enclosed, the chlorine was intense, I had to step out twice while my kids were swimming because my eyes were burning. Our room did not have enough towels, I called the front desk to ask for more, they were kind of rude about it and I had to leave my kids in the room and go to the front desk to get more even though two people were at the front desk, and they were just standing talking to each other. Other than that it was good, the beds were comfortable and the breakfast...

"If you’re looking for a 5 star hotel then you might want to keep looking. If you’re looking for an economical option this might just be what you’re looking for. Our highlights: for once we found a place with great breakfast options. The pool and hot tub area was very practical with changing and restrooms available. The mattress we had here was better than in some more expensive hotels that we’ve been to. The building having been renovated, expect some reno imperfections in your room which...

"The staff is top notch. The facility is safe and clean. Very easy to get to! "

"The room was very clean, but there was black mold around the water spout in the tub. The existing caulk just needed to be redone. The TV did not work because the receiver box was plugged into the wall behind the TV stand so we had to move furniture in order for the remote to communicate to the box. The volume did not work so anything we watched was blaring loud. The continental breakfast consisted of cereal only, so we ended up having to find somewhere for breakfast. The lady at the front...

"Always friendly and clean. Breakfast is good with a variety of foods to kick-start the day. Coffee is delicious. Very cozy stay that we frequent and will continue to every time we come to see family."

"Overall good"

"The breakfast was great and our room was comfortable. "

"Convenient location!"

"Everything was great - staff super helpful."

"Our thermostat didn't work. It got up to 80 degrees at night. Had to open a window."

"Comfy and clean. "

"The breakfast was great, the hotel is clean bed very comfortable, staff, friendly"

"The room was very comfortable with everything you could want. Comfortable beds, nice sitting area. Unexpectedly it had a deep soaking tub in the bathroom. And the heated pool had jets along one side! Breakfast was good. Coffee so so. But all in all a fabulous place to stay!"