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Reviews of Fairfield Inn & Suites Reading Wyomissing

2.5 out of 5
Fairfield Inn & Suites Reading Wyomissing
21 Meridian Blvd, Spring Ridge, PA

Reviews

8.4

Very good

Rating 10 - Excellent. 318 out of 623 reviews" "
Rating 8 - Good. 169 out of 623 reviews" "
Rating 6 - Okay. 70 out of 623 reviews" "
Rating 4 - Poor. 35 out of 623 reviews" "
Rating 2 - Terrible. 31 out of 623 reviews" "

9.0/10

Cleanliness

8.8/10

Staff & service

8.2/10

Amenities

8.8/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

Brian

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
.
Stayed 1 night in Apr 2024

10/10 Excellent

Brian

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
.
Stayed 1 night in Apr 2024

6/10 Okay

Maria

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
They charge me for parking went i arrived 8:50pm t
Stayed 2 nights in Apr 2024

10/10 Excellent

Christine

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Just checked in. Hotel is clean a quiet.
Stayed 1 night in Apr 2024

4/10 Poor

sandy, Brooklyn

Disliked: Staff & service
Front desk clerk was nasty
Stayed 1 night in Apr 2024

8/10 Good

Raul

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, hotel looks fairly new. I would definitely stay here again. The only downside is you could hear people walking above if you stay in a lower level.
Stayed 2 nights in Apr 2024

10/10 Excellent

Sandy

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Would recommend
Stayed 1 night in Apr 2024

6/10 Okay

Charles

Disliked: Property conditions & facilities
Tired and shabby decor. Very noisy guests
Stayed 2 nights in Apr 2024

8/10 Good

Evelyn

Liked: Cleanliness, staff & service, amenities
My stay was perfect
Stayed 2 nights in Apr 2024

10/10 Excellent

Marc Anne

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean and the Staff very professional
Stayed 1 night in Apr 2024

4/10 Poor

Gina

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Not enough towels, breakfast wasn’t up to par vs previous Fairfield’s.
Stayed 1 night in Mar 2024

6/10 Okay

Christopher, Baltimore

Travelled with family, Travelled with family and small children
Liked: Staff & service
Disliked: Amenities, property conditions & facilities
Adequate. Doesn’t seem too old of a building to be in need of such repairs/upgrades. Hall carpets are stained and dirty, corner moulding in halls and rooms is detached and/or deteriorating. Ant infestation so halls and elevators smell like bug spray. Amenities are very limited. Rooms are very two-star basic. But it’s safe, staff are friendly and it’s fine for a good budget stay.
Stayed 2 nights in Mar 2024

10/10 Excellent

Dennis, Syracuse

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice safe place to stay. Convenient to what I needed to do in Reading
Stayed 2 nights in Mar 2024

10/10 Excellent

Mercedes

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Mar 2024

8/10 Good

Lorraine

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2024

10/10 Excellent

John

Liked: Cleanliness, staff & service, property conditions & facilities
The overnight front desk staff was so nice. Not fake professional nice but down home neighborly nice. My wife made a new friend and because of the overnight staff we will never stay at another hotel we visit . A wonderful experience. I overheard a customer having a problem with a reservation and they were so nice and helpful and solved the problem with some extra work.
Stayed 1 night in Feb 2024

4/10 Poor

Gordon

Disliked: Room comfort
Pillows stink
Pillows stink. Towels are thin and cheap. Hot water no good
Stayed 1 night in Feb 2024

10/10 Excellent

Todd

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2024

8/10 Good

Phillip

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2024

10/10 Excellent

Angel

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very good hotel definitely coming back
Stayed 3 nights in Jan 2024

6/10 Okay

Charles

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Charging for outdoor parking
Our stay was very nice, everything was excellent I gave it a less than excellent rating since we now receive a $3 per nite parking fee. We were told this is a new policy We parked outside in the open parking lot and had to clean off our car of all the snow. I truly do not believe that parking in their open lot was and extra benefit that warrented a fee
Stayed 2 nights in Jan 2024

10/10 Excellent

Brad

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2024

10/10 Excellent

Serge

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean and updated
Clean and updated, Just one night stay. Would stay here again.
Stayed 1 night in Jan 2024

8/10 Good

Edith, Jersey City

Travelled with family
Liked: Cleanliness, amenities
Stayed 1 night in Dec 2023

8/10 Good

scott

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Would stay again
Stayed 2 nights in Dec 2023

2/10 Terrible

Gerardo

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Stayed 1 night in Dec 2023

10/10 Excellent

Marisol

Stayed 1 night in Dec 2023

4/10 Poor

Kim

Disliked: Cleanliness, staff & service
No hot water parking fee
Hot water didn't get hot reported 2x no fix went to families house to take showers. Then they charged us $3 a night to park which i never new about the lady said it started in November. I told her we were here for 4nights in November and we weren't charged. Not happy with this experience don't think we will stay any more and we usually visit 12 times a year. Sad
Stayed 3 nights in Dec 2023

10/10 Excellent

Robert

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2023

6/10 Okay

Sidney

Travelled with family
Liked: Cleanliness, staff & service, room comfort
It was ok
Charged $3 for parking. Told it was a Marriott requirement. Parking was in an open lot. I thought it was really odd. I will be reaching out to Marriott to figure out if this is really a thing moving forward.
Stayed 1 night in Dec 2023

6/10 Okay

MARIA

Stayed 1 night in Dec 2023

2/10 Terrible

Verified traveller

Business traveller
Disliked: Cleanliness, property conditions & facilities
Dirty Sheets
Sheets had large stains on them. Desk provided new sheets but I had to change them!!!!
Stayed 3 nights in Dec 2023

10/10 Excellent

Rosalinda

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Dec 2023

8/10 Good

Jay

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Dec 2023

4/10 Poor

George

Travelled with family and small children
Liked: Staff & service
Disliked: Amenities, property conditions & facilities
Not impressed. Room had not been properly cleaned nor stocked with new towels and supplies when we checked in. My son was looking forward to getting in the pool the entire trip and the pool was not in service during our visit. Would not stay here again.
Stayed 1 night in Dec 2023

8/10 Good

KEITH

Travelled with group
Liked: Amenities
Very nice facility. Very clean, very nice room. Nice breakfast. The only negative aspect of this facility is the parking charge. It was only $5.95 so no big deal. However, this isn't a parking garage in a high price area, it is just a normal out in the open parking lot out in the middle of strip malls.Think of the parking lot in front of a store. AND I wasn't told about the parking fee until I checked out. Bad decision to charge that fee snd handled VERY poorly.
Stayed 1 night in Dec 2023

4/10 Poor

Kevin, Capitol Heights

Stayed 1 night in Dec 2023

10/10 Excellent

Bobby

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2023

10/10 Excellent

Andrew

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The stay was nice. The room was clean.
Stayed 1 night in Dec 2023

10/10 Excellent

john

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Always Good!
As always, a Marriott property has preformed very well. When there was a problem with the hot water, they moved us immediately.
Stayed 1 night in Dec 2023

6/10 Okay

Stephanie

Travelled with partner
Liked: Staff & service
Disliked: Property conditions & facilities
The rooms are old and spooky looking very limited breakfast options
Stayed 1 night in Dec 2023

8/10 Good

Elizabeth, Philadelphia

Business traveller
Liked: Cleanliness, staff & service
Quiet little property in Reading. No restaurant, and room was 53 degrees on arrival but quickly came up to 68
Stayed 2 nights in Dec 2023

8/10 Good

Viktoriya

Liked: Cleanliness, staff & service
The pool is cold. We would have enjoyed using it with the kids. The breakfast was nice, but the water is brown
Stayed 1 night in Dec 2023

10/10 Excellent

joseph o

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2023

10/10 Excellent

Roxanne

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel staff were very nice, accommodations were excellent, parking was free and convenient. Breakfast was great, NO COMPLAINTS!!!
Stayed 1 night in Nov 2023

2/10 Terrible

Kevin

Travelled with family
Disliked: Cleanliness, staff & service, amenities
Well the pool was out of service the breakfast was terrible and the people above us was noisy all night
Stayed 1 night in Nov 2023

2/10 Terrible

erika

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
this hotel was the worst hotel I’ve been to. the sheets weren’t changed, the pillows had huge blood stains. this was after laying down for a little before we notice. we told staff and were told “i don’t have any more pillows or rooms” . we asked for a refund or a new room and how ridiculous it was that there was nothing they could do. so the lady told us to give her time because she has audits to do.
Stayed 1 night in Nov 2023

10/10 Excellent

Jennifer

Stayed 1 night in Nov 2023

4/10 Poor

Gesina

Disliked: Property conditions & facilities
2 stars for condition of properly bc of hot water issue that is apparently not being addressed. Booked stay without reading reviews, mistake. Didn’t realize that we would not be having hot water for showers. When my husband went to front desk he was told to leave the shower running for 10 minutes for hot water. 20 minutes later he had warm enough water to shower. Far from hot. This is not environmentally friendly. I suppose the “reuse towel signs” counters having a hotel full of guests running water for an additional 10-20 minutes. Expecting hot water especially in November doesn’t seem to be too much to expect from a large hotel chain. 🤔

8/10 Good

George

Travelled with partner
Liked: Amenities
Good location and staff helpful and cordial.
Stayed 2 nights in Nov 2023