"The hot tub was out of order, and this was one of the main reasons I booked at this hotel. It would be great if the website could indicate when amenities that are promised are not available. Additionally, the hotel reception was not really friendly. The lady who checked me in seemed annoyed. She wasn't rude, but not very welcoming. I called the hotel desk later to request a blanket for the pull-out bed, since there was not one provided in the room. I had to call three times before anyone picked...
"The hot tub was out of order, and this was one of the main reasons I booked at this hotel. It would be great if the website could indicate when amenities that are promised are not available. Additionally, the hotel reception was not really friendly. The lady who checked me in seemed annoyed. She wasn't rude, but not very welcoming. I called the hotel desk later to request a blanket for the pull-out bed, since there was not one provided in the room. I had to call three times before anyone picked...
Maureen