"Beautiful Lakeside Setting, but Service and Maintenance Need Improvement
The stunning lake views and peaceful surroundings are undoubtedly what make this property a destination. Unfortunately, several aspects of our stay fell short of expectations.
Our experience with the front desk was disappointing. We had requested a specific floor in advance and were assured by a manager that it would not be a problem. Upon arrival, however, staff dismissed the request, stating it was never guaranteed. We...
"Beautiful Lakeside Setting, but Service and Maintenance Need Improvement
The stunning lake views and peaceful surroundings are undoubtedly what make this property a destination. Unfortunately, several aspects of our stay fell short of expectations.
Our experience with the front desk was disappointing. We had requested a specific floor in advance and were assured by a manager that it would not be a problem. Upon arrival, however, staff dismissed the request, stating it was never guaranteed. We...
MATTHEW