"This is a family run, first class hotel. The staff are efficient and friendly. The guest rooms we had were just first rate. A suite is really a suite. You cannot buy or manufacture old world European charm and hospitality. At this property these qualities are 4 generations in the making. This hotel never disappoints. The restaurant is just beautiful, with cuisine to match"
"Great new modern looking property, convenient to the tram, wonderful breakfast, super staff - only downside is the room was a bit dark. If coming from the train station, take tram 5, 21 22, 23 or 25 two stops to Stadtbucherie tram stop and walk 400 feet west very flat. If you want to go to old town, just hop on tram 26 about 200 feet from hotel."
"We enjoyed this hotel very much. We did not take advantage of their breakfast, but it looked very good. We also chose to park on the street, due to their limited parking lot. But the location was just right for us, and the hotel was new and clean. The staff were very professional and helpful. We enjoyed the Mannheim-themed decor and the free WiFi and TV. We would deginitely stay here again."