Friendly, helpful staff. On arrival at check in, the hotel receptionist saw I was limping and said he would change our room to a ground floor one. Also, we said we are gluten intolerant and he said he would let chef know- chef coincidentally appeared in the hallway on the way to our room and said what a great choice there will be for breakfast! Very welcoming and accommodating here!
The hotel had a wedding reception the first night we stayed. There was no issue with the noise or wedding because staff had taken time to explain what was happening when we checked in.
The staff went out of their way to help us with opening doors and settling in.
The two brothers who work there were exceptional, kind and understanding as we were staying in the hotel due to difficult family circumstances.
We would like them to know their kindness was appreciated.
L
เข้าพัก 2 คืน, กันยายน 2023
8/10 ดี
Susan
3 ก.ย. 2023
The property is definitely in need of a lick of paint in some areas, but everything needed for our one night stay was there and the staff were as helpful as possible, efficient and keen to please.
I found out at check in that I had overlooked the fact there was no air conditioning and it was hot and stuffy. There was a fan which I used. Gent at front desk was very friendly and accommodating. Breakfast was nice.
We had not been informed after we booked that a wedding was being held there that weekend. As a non-wedding guest you would have thought the hotel would have put us in the farthest room away not directly over the disco. There was laughing, screaming and slamming doors till the early hours. The stair carpets are threadbear the room carpet is filthy. The wifi didnt work. Then to after a dreadful nights sleep in a lumpy bed, there was no hotwater and no one on reception to explain why. The only redeaming feature was the staff were helpful and polite and the breakfast was excellent.