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"The service of ALL staff was excellent, but the property was outdated."

"GOOD"

"Don't stay here 😒"

"I love this location remotely perfect for travelers who don't have vehicles you have access to retail stores, restaurants gas stations, grocery store, outlet shopping mall within walking distance, location of hotel is right off the exit of I 95"

"We had a fantastic stay at Homewood Suites by Hilton Palm Beach Gardens. The hotel was exceptionally clean, comfortable, and very well maintained throughout our visit. The rooms were spacious, modern, and perfect for a family stay, with everything we needed to feel at home. What really stood out was the staff. Everyone we interacted with was professional, welcoming, and genuinely helpful from check-in to check-out. Customer service was consistently excellent. The location is another major...

"Clean room, great in value, self parking anf breakfast were convenient."

"Excelente localización, facil acceso"

"Understanding you get what you pay. First. NO TOWELS. They cleaned our room everyday but no big towels because the hotel had none. We asked for towels at night also and the next morning and still no big towels so we had to dry with mid size towels imagine men drying with this. Second, we had to shower with the shower head towards the shower wall because the water would leak out somehow and it would be a pool of water on the bathroom floor. Also roach in the bathroom. Third: the bugs...

"Todo me gustó hasta el desayuno estaba muy bueno"

"This inn is the top of the line. Good is good, the front desk people are friendly, hotel is super clean. Overall this hotel is a five stars hotel.lwhen you get in the room the guest name is on the tv screen as a welcoming gesture."

"Breakfast had to wait for eggs replacement for over 15 mins. Guest had to keep asking for replacing items. Instead staff keeps eyes on the items. Second had to move other room due next door had Two dogs kept barking for hours."

"Everything was perfect"

"Elevator was broken without notice on Expedia, but our booking was non-refundable. We had to walk up to 3rd floor. Plus, there was roach in the room!"

"Don’t think it was worth the money. Location was good. Near the beaches and restaurants."

"Customer Service was 1st class. The shuttle and room service were perfect for an old couple overnighting before our cruise. We have been loyal to Best Western for 18 years and highly recommend the brand."

"Very disappointing experience. We arrived close to midnight, exhausted from traveling, and found a room that was far below expectations. The bed was literally deformed, with the mattress so uneven and sunken that it was difficult to stay in the middle without sliding toward the edge. Since it was already late at night, we ended up staying in the room for that first night. On top of that, the air conditioner was extremely loud the entire night, sounding more like construction noise or an old...

"Asked for 30 minutes to complete a meeting after checkout which was met with a hard no as they need the room. I sat in the parking lot for over a hour while the room remained empty. No customer service."

"We arrived with 3 kids that were excited to swim, but the pool was closed and under construction. Very disappointed"