โรงแรมและที่พักเซาท์เวสต์ ซีดาร์ แรพพิดส์

"Friendliest staff and best breakfast"

"We did not end up staying at this hotel. We were booked into a handicapped room, which I specifically did not select and there was nothing else available. The hotel room that we were assigned smelled like stale urine and the toilet was broken. The public restroom next to the lobby was Out Of Order. The only positive thing about this place was the front desk attendant (this review platform will not allow me to add her name). She was friendly and courteous and she did an excellent job in...

"Hampton inn has been my preferred hotel for years. Lately the chain has not been a step above the rest. Not a huge deal but there was coffee drips on the bathroom sink, clearly wasn’t wiped down. The bed was made very sloppy. Sheets not tucked in and hanging uneven. Like I said, not a huge deal but doesn’t make Hampton Inn stand out from other chains. The big bummer was the air conditioner didn’t work properly. When I got in the room the thermostat was set to 63 but it was 70 in the room. Me...

"We were able to check in early, which was nice. TV and bathroom were outdated. There were two of us. I had to ask for a second room key and there were exactly two of each towel. Seemed a little stingy—a bit inconvenient if you want to take more than one shower. But it was fine for one night."

"Bed was fine. TV remote didn't completely work. Dog was in adjacent room and kept barking. Had to display a piece of paper on dash board to prevent towing off my vehicle. It worked for a room to sleep in, but that's about it."

"Hotel was under renovation, so extremely humid in the building. I would recommend that if it is under renovation, it should be disclosed during booking. Staff was friendly, check-in was easy. Thank you."

"I wish I had caught her name, but the lady that checked us in was amazing. Friendly, personable, helpful, and prompt. Breakfast was decent, typical continental options but also some healthy toppings for oatmeal offered. My only feedback is that the indoor pool was freezing. Not sure if the heater was out, or if they just don’t have one, but was definitely too cold for our kids."

"My wife and I had a great stay. The room was clean and super nice. They went out of their way to ensure there was something for everyone at breakfast. We will definitely stay again."

"Only issue was room wasn't ready at check in time otherwise very good."

"Room was clean and breakfast was good."

"the breakfast was fresh and above par."

"Staff is very friendly and helpful. Breakfast is always good and the beds are very comfortable. Would stay at more Holiday Inn Express’ if they all accepted pets:)"

"Clean"

"The hotel was extremely central to everything. It was clean, the beds and pillows very comfortable. While there is no staff on site, I had a question about the ice machine, so I sent a text and it was replied to very quickly. If, ever in the area again, we would stay here and I highly recommend this hotel to everyone."

"Breakfast not available. Left before."

"Location is very convenient for shopping, restaurants, health care. We had stayed at this specific hotel in the past and were completely satisfied. This time, our room faced the highway and was not very quiet. Steps from train tracks with trains using their required horn when passing through crossings. There is no way to get around trains passing through overnight. The hotel was full, meaning paper thin walls having to be dealt with. It was a weeknight when we stayed. No rowdy guests. There was...

"The room was so disgusting I demanded to speak to the manager. After telling me there was nothing available they finally found me a room that was adequate to sleep in. Breakfast was just OK. Would not recommend."

"Room could have been cleaner. Carpets needed to be vacuumed. Hot tub was closed down. Shuttle driver could have been more helpful with loading suitcases. Location to airport was very convenient."

"The property was super clean, the bed was comfy and cozy, the room was spectacular. I loved the fun colors!! Would suggest to check out and stay!!"