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The entire staff was so courteous and friendly and, unlike here in the states, were welcoming of comments and questions and requests. The grounds were beautiful and the food was delicious.

Greatly enjoyed our stay. The resort is lovely and the staff couldn’t be nicer!

The staff was very helpful and accommodating. Meeting all of our needs and going above and beyond. The hotel has great views and rooms. The beaches and restaurants are very nice. Even the staff on the beach serving drinks went the extra mile to help. Only down side is you are all the way on the west end of the island and it will take little extra time and cab fare getting around the island. That said going off the hotel grounds, the people living in the area are very friendly and helpful. The furniture in the room is also due for an upgrade.

Grotto Bay is by far one of the most beautiful resorts that my family has ever stayed at. Not only is it beautiful but it’s clean and the staff was so friendly and kind. We hope to be back soon!

Great views, friendly staff; definitely would go there again

Fabulous view from the room. Ferry service to Hamilton.

Incredible stay during the trying times of the covid pandemic. Sabrina, the owner, went above the call of duty to make our stay forever memorable!! The property has great location. On a hill, ocean views on one side, beautiful golf course view, and harbor view on the other. Short walk to main road for public transportation. Yes, short uphill walk to return but worth every healthy step :) New pool, just installed, was very relaxing. Excellent food, coffee, and grocery store within walking distance. Again, Sabrina was the highlight of friendliness and helpfulness (same as everyone else in Bermuda). Always great advice and willingness to drop everything to help. Peaceful and quiet. Highly recommend if that is what you are looking for. Thank you always and hope to meet again!!