"My first impression was at the front desk when i was told they would place a hold on my credit card, when I had already pre-paid for a room. Not what I expected. 2nd we went to our room assignment and it had not been cleaned. Bed unmade towels in the floor etc. Back to front desk who seemed annoyed at having to give us a different room and then saying she would check it herself (sharply..like we were lying). 2nd room was clean but beds were lumpy and sheets were scratchy. We refused to go...
"My first impression was at the front desk when i was told they would place a hold on my credit card, when I had already pre-paid for a room. Not what I expected. 2nd we went to our room assignment and it had not been cleaned. Bed unmade towels in the floor etc. Back to front desk who seemed annoyed at having to give us a different room and then saying she would check it herself (sharply..like we were lying). 2nd room was clean but beds were lumpy and sheets were scratchy. We refused to go...
Kelly