Search Hotels Near South Hills Golf Course, Waterloo

"clean"

"The property was very welcoming to our dog. The family that I encountered on the way to the pool said the pool gave them a horrible rash The couch in one of the doors in the room had extremely questionable stains Upon checkout the hotel double charged the credit card for the dog resulting in having to dispute The room itself was very pretty the view is very nice aside from the cleanliness issues I mentioned I don't think much needs to be done to raise it to a very acceptable place to stay And I am assuming that my experience was a fluke"

"Checked in on the app. Key was waiting for me when I arrived. Was a wonderful experience "

"Was extremely spacious, clean. Wonderful. Wishing there was a small coffee pot in room."

"Restaurant was closed and room didn't appear cleaned, floors were dirty, no kleenex's, cups for coffee, 1 wash cloth, no hand soap or shower body wash, cold in room and couldn't adjust temperature! Feel the price was high for the condition of the room!"

"Windows actually opened in the room. Breakfast was pretty decent. Property was nice considering what it used to look like"

"I stayed here for one night. I arrived around midnight, slept, my daughter and I ate the breakfast, swam for 30 minutes then left at check out time. We were hardly in our room at all, and for some reason I only got $20 of my $100 deposit back. Nothing was broken, stolen, anything but the property can’t tell me why I wasn’t given my full deposit back. So a $98 stay turned into a $180 for absolutely no reason! "

"Check in time was 3pm. We showed up at 3:30 and were told we couldnt check in because rooms hadnt been cleaned yet. We sat in the lobby for a while and looked for a place to eat. After eating we went back and checked in. The suite seemed pretty clean at first glance. But there was a panel layimg on the floor from the side of the hot tub, the toilet still had feces stuck on the bowl and there appeared to be ash of some kind on top of the bedding. I went to put some drinks in the mini fridge, it was turned all the way up, but still hot, so the fridge didn't work. We went down to the pool which was heated, but could use a little work, lots of chips in the concrete and paint work. After the pool we decided to get into the hot tub in our room. The whole reason for renting that room in particular was that we wanted to use the hot tub. The jets wouldnt turn on. We called the frint desk. She came up and pushed the button and when it didnt work, just said she'd let maintenance know. And she could move us rooms if we wanted, but this was the only hot tub. The walls were thin and we could hear our neighbors talking and yelling. It sounded like the people above is were stoming across their floor all night long, into the early morning. We had the complementary breakfast, which was okay for a hotel breakfast...buscuits, gravy, and sausage links. The food was in warmers and warmish but not hot. We were disappointed and far from impressed with our stay."

"Parking lot is kinda small and desperately needs repairs. Rooms were clean but could really use a refresh. Staff was great and breakfast was simple. "