โรงแรมใกล้ทะเลสาบเซาท์ บร็อคเคิลเฮิร์สต์, มิเนอร์วา

"Have stayed here before and had good experiences but this time was pretty terrible. The bathroom was dirty, there was a fake nail on the carpet, and there was this loud intermittent vibrating/humming noise ALL night and day. We asked the housekeeper to service our room on the 2nd day since no one did on our first morning but they still didn’t clean it. The breakfast was adequate but the warm food (eggs, sausage, etc) was always just a little too cold to enjoy."

"Pros: Staff are friendly and helpful. Breakfast is pretty decent. Microwave and fridge are in the room for the convenience. Cons: Reading lights between the two beds are both broken. Water from the shower is not hot enough even if turn the handle all the way up. Room door will not automatically close as normal hotel room door. Gym facility is not well maintained. Staff has to shoulder the gym door open for me. And the light in the gym keeps flashing like a horror movie."