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"Clean room, great location"

"This is a great stay, accommodations were awesome clean Very Cool vibe beautiful little river running through would be a great place to set up camp if you're exploring this area for a couple days or just an awesome place to stay for the night if you're passing through would definitely stay here again."

"Everything was great. It rained a lot during our stay, so we spent a lot of time in our room. It was clean and well furnished. The towels smelled great. It the first motel in a long time that the towels were soft and smelled good. I would definitely recommend this motel to anyone."

"We were allowed to check in a little early, since our room was ready. The room was clean and plenty big. The pool and whirlpool are covered, which was nice to not have to worry about sunscreen. There is an area outside to lay in the sun. Breakfast was simple, but adequate. This property is very centrally located between Smoky Mt Park, Galveston/Pidgeon Forge, Ashville, etc. We stayed in Maggie Valley all week and went in a new direction each day. This hotel is in a quiet location, a quiet...

"My room was so clean only issue was being on the end of the hallway on 2nd floor. Road traffic was terrible. Staff did offer to move me, but only 1 more night I wasn't going to move and then staff have another room to clean because of me. All the staff cleaning were amazing!! Breakfast was good. Let's talk parking..... Only one thing I didn't care for, is It didn't look so good using water hose and washing motorcycles off in parking lot. Water, dirt, and mud !!! I was a guest too as they...

"Room was clean. Staff was great. Honestly couldn't ask for better people. I enjoyed my stay very much."

"Charlotte and Paula are excellent hosts and they went above and beyond to make our stay wonderful. I highly recommend this cute little boutique style motel."

"Would have give 5 stars across the board on everything if there hadn’t been toilet paper left on the plunger in the bathroom. Everything else was wonderful. Was please that we were able to bring on pet. The fee for pets was very reasonable. Will definitely stay again."

"The staff was very friendly, felt very comfortable, asking for whatever I might need. The Property and the room was very clean. It could use some remodeling though, but I would still recommend it, especially for the value."

"Great property. I will stay there again."

"This is my third time staying at this property and each time we found flying insects in the room. Once we brought our own insect light. One more thing that may influence my staying there again since the overall amenities are outdated."

"I absolutely loved this property! I didn’t want to leave!! Location was perfect. Bull frogs, birds even the light rain was relaxing. We stayed in the Mountain Laurel Yurt and it was amazing. Clean, upgraded, very luxurious! We had two elk wander in to drink from the pond and they were so beautiful! I highly recommend this property and can’t wait to return!"

"Would been great but it took 20 mins and I kid you not 20 mins for the water to get hot. We moved the chair in the corner by the table and all underneath it and behind it was full of dead bugs where the maids had not bothered to pull out and sweep behind of underneath it. My nephew was 4 doors down and went to take a shower but had no shower curtain. Seems that this place is going down hill a little since new owners took over."

"The Balsam Mountain Inn was a most wonderful place to stay!! EVERY single staff member could not have been more helpful!! To sit on the porch and relax and look at the view was an experience all it's own....sooooo relaxing!! Coffee was a local brand and tasted amazing, along with the pastries. The room was clean, bed was comfortable and the long, hot shower was refreshing. The Inn was close to restaurants downtown and just a shirt trip! You will not be disappointed! Please support this...

"The rooms were clean the staff was great the mountain view was great"

"Excellent"

"The staff was nothing short of perfect! This is one of my hotels I stay at when I come to Maggie Valley and I'll continue to lodge here as long as this staff remains!"

"We requested a room with microwave, refrigerator, shower and a king size bed and our request was granted all. Everything was very comfortable and our car was parked close to our window. Staff was friendly and helpful. If you make a reservation between Monday-Thursday the rates are very reasonable. We were a couple of blocks away from the casino also. Also if you make a reservation directly on their website when you finalize your payment you get an automatic 15% discount. We will be going back...

"Beautiful property! We enjoyed our room and slept very well. Breakfast was amazing. Wonderful property and host, highly recommend."

"Staff friendly and rooms in good shape for age of motel"