Search Hotels Near Snelling Beach, Minneapolis - St. Paul

"I was double charged for parking, also an employee came to my room claiming a noise complaint my kids were sleep and the other was watching tv. When I told him it wasn’t my kids and please don’t come back knocking at the door for a noise complaint we were not responsible for the noise he told me if he comes back again I will be put out and for what. As my nephew was coming down the hall to go to the other room the man is standing outside of the door just standing there. Why are you harassing my room when you clearly can hear we aren’t the problem and go find the problem. I paid over $1200 dollars for two rooms to be not treated respectfully by staff and accused of noise me or my children weren’t making. Then they turned around and tried to charge me $100 plus dollars for towels that were returned and double charged me for parking. As much money as this place makes and they are beyond greedy. Parking should be included in the stay for at of all since your are charging almost funeral prices for a room and check in is at 4pm with the water park closing at 8pm on weekends and you have to check out at 11am you prices are insane and this place should be shut down because they are literally robbing people blind and no one see it."

"Clean comfy room"

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"Yes"

"Our first room had someone’s dirty clothes left behind. The washroom door handle was on backwards. The lock was on the outside of the washroom door. Safety concern. Staff were very understanding when we told them about the lock and the clothes that they changed our room for us. "

"I was charged $16.28 and this was a pre-paid reservation. There should be no charges and there is no number to call the hotel directly. Terrible customer service for a hotel."

"Yes"

"Check in was great. Nice hotel"

"Nice clean room and friendly knowledgeable staff!"