Staff are super friendly and go out of their way to assist you. Easy pick up by lodge staff from Perisher if you get the tube up. The food is awesome. 4 courses in a sitting. 3 nights in a row, couldn't fault the food, top quality. Breakfast is great to, big selection. You are encouraged to talk to others in the lodge which makes your stay easier and friendlier. I've only ever stayed in Jindabyne and driven up, but would stay on snow again. The Spa was great after a day of skiing too...
It seems Altitude - The Lodge Smiggens is a great place to stay for everyone - couples, groups and families. The friendly service added to the experience of our snow holiday - ski tube and lift transfers, restaurant quality meals morning and night, excellent wine selection, kids (supervised) activities and plenty of socialising around the fire or playing trivia with new friends. Oh and the snow was good too.