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"Very good customer service "

"Just for one night stay . not used pool"

"Excellent prompt service . Great restaurant.Very happy with our stay"

"Clean and comfortable with free WiFi and free parking on site."

"A clean and comfortable older motel. "

"The bedside table lamp (Apartment 2) is broken. The space heater warning lamp for a filter cleaning was on. There was NO information comprndium."

"Clean room"

"Nice location and staff were very friendly. Good parking and clean room"

"Our stay in the apartment was great just needs a little maintenance on the heating and the kitchen as the lights were dull and range hood light not working at all made it hard preparing meals"

"Lovely apartment. Centrally located. "

"Convenient location, wonderful staff, clean, however the bed was a bit hard, and the tv was a long way from the bed."

"Room was clean, hotel is quiet, parking id plenty, aircon and heater well functioning, shower too. Our fave hotel in Ballarat!"

"Lovely 1 bedroom apartment Very comfortable bed, effective heating Great proximity, in the city centre, close to Lake"

"Good location, everything I needed. I stayed in a studio near the lifts and it felt a little bit like living in a fish bowl - open for all to see but once I got over that it was fine. Very good value."

"I was very satisfied with the charming historic building, the interior design, the central location, and the cleanliness. I booked a single room, but the bed was double-sized, and the room even had a window and a bathtub, which made my stay even more comfortable. If I visit Ballarat again, I would definitely stay here again."

"This is the 2nd time we have stayed. Excellent location; and quiet. The staff were pleasant and helpful, as usual. The allocated room was on the nose so we were moved, without argument. The bed was comfortable, the TV worked, and there were the usual comforts. The included breakfast was pleasant and sufficient. The table was clean. Unfortunately the tariff reflects the state of repair. The Reception with its plant-wall and the lounge were stylish. We did not use the shower, the basin was...

"Beautiful old heritage building, well maintained. Only slight downside is the noise from outside at night. Would stay again regardless."

"Bathroom looked liked it had never been cleaned for ages. Netting on windows were all torn . Hanging space for clothes was dirty. Only thing clean was bed"