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"Wade at the front desk was excellent. He verified our morning shuttle and helped with all questions."

"Good"

"Very clean room at a great price . Excellent value overall ."

"Stayed on Tuesday and Wednesday nights. Nicole and TJ at the front desk were both very friendly and helpful and fun. Nicole was extremely knowledgeable about the area attractions and restaurants in Auburn and Skaneateles. Her suggestions were spot on. The breakfasts were amazing and worth adding on to the booking. Thursday a.m. we requested breakfast to go because a snow storm had started and we wanted to get going before it escalated. Brenda and Mindy were excellent both days and got...

"We love the Gould. However the bar was not open due to new ownership waiting for an alcohol license. The bar itself is very cozy and lovely. It will be awesome when it's open. The hotel was perfect for our needs for one night, and the village of Seneca Falls is charming."

"The room was big. Nice and clean. Loved being so close to the mall. Great location!"