Everything was great except the toilet kept getting clogged. A maintenance worker was sent immediately and said the water tank wasn’t getting enough water to flush it down.Our room was close to the exit door so people going up and down the stairs all night was really loud. I’ve stayed here 3 other times and no issues at all so we will try it again.
Sara
เข้าพัก 1 คืน, เมษายน 2024
การตอบกลับจาก Tabitha วันที่ 23 เม.ย. 2024
Hi Sara, Thank you for your review. I'm so sorry about the toilet, I know how frustrating that can be. Thank you for being willing to come back and give us another chance, make sure you let us know ahead of time to keep you away from the stairs - I know that noise can be frustrating as well. Hope to see you soon!
Was very quiet for a busy area. It was raining, windy and cold on our stay. I was traveling with two seniors and it would have been nice to have an awning or a shelter driveway to drop them off. Unfortunately they got wet and caught a cold. Hopefully next time visiting. The hot breakfast could include maybe hash brown with the eggs. Great hot n cold beverages selections.
Everything was clean. Didnt like the shower at all. A chair in our suite was all torn up on the top and loud creaking upstairs...we were on the first floor.
Breakfast was okay. They were running out of everything by 8 o clock.
If your looking for a clean place and close to the distric i recommend....but dont expect much other than that.
Property was very clean. There was a basketball court, pool, and nice courtyard. Staff was very nice. Only issue was breakfast wasn’t that great few options and not very good options at that. Didn’t bother us much because we had a full Moro so we could have cooked our own breakfast. We will definitely stay again!
We liked the size of the room and it's layout. However, the carpet was dingy looking and felt that way as well. There were 2 spots on the carpet in a major traffic area, that you stuck to if you accidentally stepped on them. The sofa also had a big spot on the cushion one would sit on. I called the main desk and told them about my issues and they said they would get it taken care of. What they didn't tell me was that it was going to happe4n after I checked out of the hotel!!! Told the front desk as we were leaving for home that these 2 issues had NOT been taken care. A very non-chalant "I'm sorry" was the reply. Asked for some type of credit on my bill. Was told I would be getting an email from the manager by that afternoon. STILL waiting!!!
The staff and actual room were wonderful but the hotel as a whole was super dated and dirty. The first time I went to my room there was a big black full garbage bag laying on the floor in front of my room - it stayed there for the 2 days I was there. The wall paper and carpet is really horrible in the halls. The side door which was right by my room never locked which didn't make me feel very safe.
4 day stay. Day 2 the key cards didn't work. Reprogrammed keys immediately did not work. Keys had to be reprogrammed 5 times in 4 days. No apologies, ever. "Here you go, Hon." Keys never did operate the east exterior door. When I mentioned this to management they were aware of it and blamed it on the weather. Next day the door was rigged to not latch. Problem solved but no security. There were sketchy people hanging around the east door smoking cigarettes. A Mercedes convertible was parked there the entire time in a premium spot. Same car still there a week later. People are living there. Lots of dogs. No vending machines and the front desk is out of stock on items. Parking lot was unsafe to walk due to packed snow and ice. No ice-melt applied to parking slots. I don't understand the high ratings for this place.