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"The staff and the food were excellent and without fault. The rooms are similar to other Best Western hotels I've stayed in, in so much as they are a little dated, however the venue was quiet and I had a good nights sleep."

"Camera non pulitissima e servizio giornaliero di pulizia un po’ scadente. Pigiama nn piegato, teiera non lavata, pulizia del lavabo approssimativa. Manca lo scopino per pulire il wc e condividendo la stanza e’ un problema. Colazione ottima e personale molto gentile"

"Room is brand new, great view and close to the Elizabeth line"

"Hotel staff were very helpful and friendly. Room was too small, and room cleaning was not as expected."

"Good"

"Good location, friendly staff"

"Great stay for the price & owner Alex was very accommodating during my entire stay! Was a tad sad about technical difficulties while attempting to use WiFi (& I did let Alex know this too & he attempted to correct issue, to no avail) & inability to access thermostat (building's historic with no built-in temperature unit), I'd DEFINITELY still recommend it, as it's very comparable for the price!"

"Every single person was professional courteous and very helpful at all times"

"Nice new hotel, gym was very small & there wasn’t much going on in any of the bars or restaurants. Rooms were nice, new and clean. Paid a good price so didn’t feel too expensive either."

"Great stay! Arrived at hotel to be greeted with friendly and helpful staff. Booked a premier room for 3 of us, had 2 separate internal rooms, one bedroom, and the other a kitchen/living space with a pullout sofa bed (which was already made) - both really comfortable! The room was made up really well and was very clean too, but the chair upholstery could be refreshed in the main bedroom. Toiletries provided were great, and the Nespresso coffee machine and selection of Nespresso pods and teas were...

"good staff"

"They did provide 2 rolls of toilet paper but for a family of 5 that was not enough for 8 days and you had to purchase your own. The washer/dryer took over 5 hours to wash and dry clothes and typically they weren’t even dry when done. Our downstairs neighbors smoked pot every night which made it impossible to enjoy the balcony. If traveling from USA be sure to realize there is No A/C hardly anywhere in London. The beds were comfortable at least. No wash cloths provided either but there were...

"Great property close to the train station that is connected to the ExCel center (trains, not the hotel). The hotel itself is beautiful, clean, and the staff goes above and beyond! My room was large with a huge window seat where I could relax, get work done or just read a book while enjoying the view. The king sized bed was large and comfortable with high end sheets and pillows. The bathroom was huge and had a shower, separate tub, and great lighting. There were robes slippers and nice...

"The hotel was walking distance from the underground and one stop to the O2 arena if you are watching concert. It is nearby to some restaurant and shopping stores underground. The staff are very helpful. There is a kettle in the room and water. We had a good night sleep. Good for overnight stay."

"Breakfast was very good abd staff helpful"

"A welcome change from London hotels. Nice little Italian lady looking after the guests."

"Thank you!"

"We stayed for 3 nights and it was good, the train was close by so we could get anywhere around the city. Staff was great Lilia was amazing"

"Room was tiny, and very old in need of a serious make over. Bathroom was tiny and the shower door didn’t shut properly, there was also no aircon so you had to have the window open. Given it was near the DLR it was very noisy."