Dear Fuling.Thank you for bringing this matter to our attention. We sincerely apologize for the inconvenience and discomfort caused by the chemical smell you experienced during your recent stay with us. Your feedback is invaluable, and we deeply regret that we did not provide a more satisfactory response at the time.While we strive to maintain the highest standards of service and communication, it's clear that we fell short of your expectations in this instance, and for that, we are truly sorry.We understand the importance of transparency and accountability, and we acknowledge that we should have provided you with a more thorough explanation at the time of your inquiry. Please know that your concerns have been shared with our management team for further review and improvement.We genuinely appreciate your loyalty to Intercontinental and your willingness to provide feedback that helps us enhance the guest experience. We hope to have the opportunity to regain your trust and welcome you back for a more enjoyable stay in the future. If there's anything else we can do to assist you or if you have any additional questions, please don't hesitate to reach out to us directly.Thank you once again for sharing your concerns with us.Regards, AzharReception Manager

Dear Yvonne,Thank you for taking the time to share your positive review at InterContinental Singapore.We look forward welcoming you again very soon.Regards,Fahmi SamsudinAssistant Rooms Division ManagerInterContinental Singapore

Dear Ryosuke,Thank you for taking the time to share your review of InterContinental Singapore.We look forward welcoming you again very soon.Regards,Fahmi SamsudinAssistant Rooms Division ManagerInterContinental Singapore

Dear Man Chun Xavier,Greetings from InterContinental Singapore.We sincerely apologise for not providing you with the InterContinental Experience that we strive towards.We hope that you will give us another opportunity in the future.Thank you.Regards,Fahmi SamsudinAssistant Rooms Division Manager

Dear Eric,Thank you for taking the time to share your review of InterContinental Singapore. We are pleased that you enjoyed the Hotel's central location.We look forward welcoming you again very soon.Regards,Fahmi SamsudinAssistant Rooms Division ManagerInterContinental Singapore

Dear Gigi,Thank you for taking the time to share your positive review at InterContinental Singapore and that you appreciate the staff and location.We look forward welcoming you again very soon.Regards,Fahmi SamsudinAssistant Rooms Division ManagerInterContinental Singapore

Dear Heekwan,Thank you for taking the time to share you review of InterContinental Singapore. We have taken note of the bed issue and will ensure that we arrange a suitable mattress for your future stays.We look forward welcoming you again very soon.Regards,Fahmi SamsudinAssistant Rooms Division ManagerInterContinental Singapore

Dear Kimberly,Thank you for taking the time to share your positive review at InterContinental Singapore.We look forward welcoming you again very soon.Regards,Fahmi SamsudinAssistant Rooms Division ManagerInterContinental Singapore

Dear ji young, Thank you so much for taking the time to share your positive feedback about your recent stay at our hotel. We are thrilled to hear that you liked our hotel's central location that is close to various attractions. Your satisfaction is our greatest reward, and we look forward to the opportunity to welcome you back on your next visit to InterContinental Singapore. If there's anything more we can do to enhance your future stays, please don't hesitate to let us know. Best Regards Fahmi Samsudin Assistant Rooms Division Manager

Dear ji young, Thank you so much for taking the time to share your feedback about your recent stay at our hotel. We are please to hear that you liked our Club InterContinental services and the Pool as well.Your satisfaction is our greatest reward, and we look forward to the opportunity to welcome you back on your next visit to InterContinental Singapore. If there's anything more we can do to enhance your future stays, please don't hesitate to let us know. Best Regards Fahmi Samsudin Assistant Rooms Division Manager

Dear Jose Roberto,,Thank you for taking the time to share your positive review at InterContinental Singapore.We look forward welcoming you again very soon.Regards,Fahmi SamsudinAssistant Rooms Division ManagerInterContinental Singapore

Dear TERUAKI, Thank you so much for taking the time to share your feedback about your recent stay at our hotel. We are please to hear that you appreciated the service by the team.Your satisfaction is our greatest reward, and we look forward to the opportunity to welcome you back on your next visit to InterContinental Singapore. If there's anything more we can do to enhance your future stays, please don't hesitate to let us know. Best Regards Fahmi Samsudin Assistant Rooms Division Manager

Dear Valued Guest, Thank you so much for taking the time to share your detailed feedback about your recent stay at our hotel. We are please to hear that you appreciated the excellent service by the team.We also appreciate your feedback pertaining the water filter which I have forwarded it to our Engineering team for continuous improvements. Your notes have been updated to ensure a firm mattress is arranged for all future stays.Your satisfaction is our greatest reward, and we look forward to the opportunity to welcome you back on your next visit to InterContinental Singapore. If there's anything more we can do to enhance your future stays, please don't hesitate to let us know. Best Regards Fahmi Samsudin Assistant Rooms Division Manager

Dear Stephen,, Thank you so much for taking the time to share your feedback about your recent stay at our hotel. We are please to hear that you have given us such a high rating.Your satisfaction is our greatest reward, and we look forward to the opportunity to welcome you back on your next visit to InterContinental Singapore. If there's anything more we can do to enhance your future stays, please don't hesitate to let us know. Best Regards Fahmi Samsudin Assistant Rooms Division Manager

Dear John, Thank you so much for taking the time to share your feedback about your recent stay at our hotel. We are please to hear that you had another amazing visit and service rendered by the Club InterContinental team.Your satisfaction is our greatest reward, and we look forward to the opportunity to welcome you back on your next visit to InterContinental Singapore. If there's anything more we can do to enhance your future stays, please don't hesitate to let us know. Best Regards Fahmi Samsudin Assistant Rooms Division Manager

Dear Anoop, Thank you so much for taking the time to share your feedback about your recent stay at our hotel. We are please to hear that you liked the room and breakfast.Your satisfaction is our greatest reward, and we look forward to the opportunity to welcome you back on your next visit to InterContinental Singapore. If there's anything more we can do to enhance your future stays, please don't hesitate to let us know. Best Regards Fahmi Samsudin Assistant Rooms Division Manager

Dear KYUNGMI, Thank you so much for taking the time to share your feedback about your recent stay at our hotel. We are please to hear that you liked our central location.Your satisfaction is our greatest reward, and we look forward to the opportunity to welcome you back on your next visit to InterContinental Singapore. If there's anything more we can do to enhance your future stays, please don't hesitate to let us know. Best Regards Fahmi Samsudin Assistant Rooms Division Manager

Dear Lily, Thank you so much for taking the time to share your feedback about your recent stay at our hotel. We are pleased to see that you have rated our hotel very well.Your satisfaction is our greatest reward, and we look forward to the opportunity to welcome you back on your next visit to InterContinental Singapore. If there's anything more we can do to enhance your future stays, please don't hesitate to let us know. Best Regards Fahmi Samsudin Assistant Rooms Division Manager

Dear Stepehn, Thank you so much for taking the time to share your feedback about your recent stay at our hotel. We are disappointed to see that you have rated our hotel poorly.Your satisfaction is our greatest reward, and we hope to be afforded another opportunity to recover your future experience.Best Regards Fahmi Samsudin Assistant Rooms Division Manager

Dear Donguk,, Thank you so much for taking the time to share your feedback about your recent stay at our hotel. We are pleased to see that you have rated our hotel well.Your satisfaction is our greatest reward, and we look forward to the opportunity to welcome you back on your next visit to InterContinental Singapore. If there's anything more we can do to enhance your future stays, please don't hesitate to let us know. Best Regards Fahmi Samsudin Assistant Rooms Division Manager

Dear Lam,, Thank you so much for taking the time to share your feedback about your recent stay at our hotel. We are pleased to see that you have rated our hotel well.Your satisfaction is our greatest reward, and we look forward to the opportunity to welcome you back on your next visit to InterContinental Singapore. If there's anything more we can do to enhance your future stays, please don't hesitate to let us know. Best Regards Fahmi Samsudin Assistant Rooms Division Manager

Dear Valued Guest, Thank you so much for taking the time to share your feedback about your recent stay at our hotel. We are disappointed about the discomfort that you faced from the extra bed and will ensure to check with the supplier for rectifications.Your comfort is of the utmost importance and we hope to be given another opportunity to recover your experience.If there's anything more we can do to enhance your future stays, please don't hesitate to let us know. Best Regards Fahmi Samsudin Assistant Rooms Division Manager

Dear Valued Guest, Thank you so much for taking the time to share your feedback about your recent stay at our hotel. We are pleased to learn that you appreciate the vibrancy of the hotel.Your satisfaction is of the utmost importance and we hope to be given another opportunity to welcome you back here again.If there's anything more we can do to enhance your future stays, please don't hesitate to let us know. Best Regards Fahmi Samsudin Assistant Rooms Division Manager

Dear Valued Guest, Thank you so much for taking the time to share your positive feedback about your recent stay at our hotel. We are thrilled to hear that you have given us such a high score.Your satisfaction is our greatest reward, and we look forward to the opportunity to welcome you back on your next visit to InterContinental Singapore. If there's anything more we can do to enhance your future stays, please don't hesitate to let us know. Best Regards Fahmi Samsudin Assistant Rooms Division Manager

Dear Trine, Thank you so much for taking the time to share your positive feedback about your recent stay at our hotel. We are thrilled to hear that you have given us such a high score.Your satisfaction is our greatest reward, and we look forward to the opportunity to welcome you back on your next visit to InterContinental Singapore. If there's anything more we can do to enhance your future stays, please don't hesitate to let us know. Best Regards Fahmi Samsudin Assistant Rooms Division Manager

Dear KUNIHIKO, Thank you so much for taking the time to share your feedback about your recent stay at our hotel. We are pleased to see that you have rated our hotel well.Your satisfaction is our greatest reward, and we look forward to the opportunity to welcome you back on your next visit to InterContinental Singapore. If there's anything more we can do to enhance your future stays, please don't hesitate to let us know. Best Regards Fahmi Samsudin Assistant Rooms Division Manager

We are pleased to learn that your overall experience was positive and that you rated us an 8/10. Your feedback is invaluable as it helps us understand what we are doing well and where we have opportunities for improvement.If there are specific areas where you feel we could enhance our services or if there are any particular aspects that stood out to you during your stay, we would be grateful to receive more details. Your input guides our continuous efforts to elevate the guest experience.Regards. Azhar Reception Manager

We are pleased to learn that your overall experience was positive and that you rated us an 5/5. Your feedback is invaluable as it helps us understand what we are doing well and where we have opportunities for improvement.If there are specific areas where you feel we could enhance our services or if there are any particular aspects that stood out to you during your stay, we would be grateful to receive more details. Your input guides our continuous efforts to elevate the guest experience.

Dear Valued guest,Thank you so much for taking the time to share your positive experience with us! We are thrilled to hear that you enjoyed your stay at Intercontinental Singapore. It was our pleasure to have you as our guest, and we're delighted that you found out product and services offered to your liking. We strive to provide exceptional service and memorable experiences, and it's rewarding to know that we succeeded during your visit.We look forward to the opportunity to welcome you back in the future. If there's anything specific you loved about your stay that you'd like to highlight or any suggestions you have for how we can make your next visit even better, please feel free to share.We appreciate your support and hope to have the pleasure of hosting you again soon.Warm regards,Sushant LambaDir. OF Rooms

Dear Valued guest,Thank you so much for taking the time to share your positive experience with us! We are thrilled to hear that you enjoyed your stay at Intercontinental Singapore. It was our pleasure to have you as our guest, and we're delighted that you found [specific feature or service] to your liking. We strive to provide exceptional service and memorable experiences, and it's rewarding to know that we succeeded during your visit.We look forward to the opportunity to welcome you back in the future. If there's anything specific you loved about your stay that you'd like to highlight or any suggestions you have for how we can make your next visit even better, please feel free to share.We appreciate your support and hope to have the pleasure of hosting you again soon.Warm regards,Sushant LambaDir. OF Rooms

Dear Valued guest,Thank you so much for taking the time to share your positive experience with us! We are thrilled to hear that you enjoyed your stay at Intercontinental Singapore. It was our pleasure to have you as our guest, and we're delighted that you found [specific feature or service] to your liking. We strive to provide exceptional service and memorable experiences, and it's rewarding to know that we succeeded during your visit.We look forward to the opportunity to welcome you back in the future. If there's anything specific you loved about your stay that you'd like to highlight or any suggestions you have for how we can make your next visit even better, please feel free to share.We appreciate your support and hope to have the pleasure of hosting you again soon.Warm regards,Sushant LambaDir. OF Rooms

Dear YUKI, Thank you so much for taking the time to share your feedback about your recent stay at our hotel. We are please to hear that you liked our hotel atmosphere that allowed you to relax well.Your satisfaction is our greatest reward, and we look forward to the opportunity to welcome you back on your next visit to InterContinental Singapore. If there's anything more we can do to enhance your future stays, please don't hesitate to let us know. Best Regards Fahmi Samsudin Assistant Rooms Division Manager

Dear Valued guest,Thank you so much for taking the time to share your positive experience with us! We are thrilled to hear that you enjoyed your stay at Intercontinental Singapore. It was our pleasure to have you as our guest, and we're delighted that you found [specific feature or service] to your liking. We strive to provide exceptional service and memorable experiences, and it's rewarding to know that we succeeded during your visit.We look forward to the opportunity to welcome you back in the future. If there's anything specific you loved about your stay that you'd like to highlight or any suggestions you have for how we can make your next visit even better, please feel free to share.We appreciate your support and hope to have the pleasure of hosting you again soon.Warm regards,Sushant LambaDir. OF Rooms

Dear Valued guest,Thank you so much for taking the time to share your positive experience with us! We are thrilled to hear that you enjoyed your stay at Intercontinental Singapore. It was our pleasure to have you as our guest, and we're delighted that you found [specific feature or service] to your liking. We strive to provide exceptional service and memorable experiences, and it's rewarding to know that we succeeded during your visit.We look forward to the opportunity to welcome you back in the future. If there's anything specific you loved about your stay that you'd like to highlight or any suggestions you have for how we can make your next visit even better, please feel free to share.We appreciate your support and hope to have the pleasure of hosting you again soon.Warm regards,Sushant LambaDir. OF Rooms

Thank you for taking the time to share your feedback following your recent stay at InterContinental Singapore. We appreciate your detailed comments and are pleased to hear that you found our hotel clean, safe, and convenient, with its connection to the mall.We sincerely apologize for any inconvenience you experienced regarding the late checkout. Your comfort is our priority, and we regret that we fell short in providing the appropriate sleeping arrangements.Please rest assured that I have personally addressed this with the concerned department head and we are working on improving our communication process.Thank you for choosing InterContinental Singapore, and we hope to have the opportunity to welcome you back in the future. If you decide to stay with us again, please reach out to our guest services team in advance, and we will make every effort to ensure your stay exceeds your expectations.Warm regards,Sushant LambaDir. Of Rooms

Dear Valued guest,Thank you so much for taking the time to share your positive experience with us! We are thrilled to hear that you enjoyed your stay at Intercontinental Singapore. It was our pleasure to have you as our guest, and we're delighted that you found [specific feature or service] to your liking. We strive to provide exceptional service and memorable experiences, and it's rewarding to know that we succeeded during your visit.We look forward to the opportunity to welcome you back in the future. If there's anything specific you loved about your stay that you'd like to highlight or any suggestions you have for how we can make your next visit even better, please feel free to share.We appreciate your support and hope to have the pleasure of hosting you again soon.Warm regards,Sushant LambaDir. OF Rooms

Dear [Guest's Name],Thank you for taking the time to share your feedback with us. We appreciate your comments and are pleased to hear that, overall, you had a good experience during your stay. However, we sincerely apologize for the oversight regarding the amenities for your party of three.We understand the importance of providing a comfortable and accommodating experience for all our guests, especially when traveling with children. It is regrettable that we fell short in ensuring that the room was equipped with the necessary amenities for three individuals.Your feedback is invaluable to us, and we will address this issue with our housekeeping team to ensure that such oversights are minimized in the future. We have taken note of your experience with the slippers and toothbrushes, and we will use this as an opportunity to improve our services.If there is anything else you would like to share or discuss further, please feel free to reach out to our guest services team directly. We appreciate your understanding and hope to have the opportunity to welcome you back in the future, providing you with an improved and seamless stay.We look forward to the possibility of hosting you and your family again.Warm regards,

Dear Valued Guest,Thank you for taking the time to share such a positive review of your recent stay at Intercontinental Singapore. We are delighted to hear about your wonderful experience with us.It is truly rewarding to know that our dedicated team members, luxurious accommodations, and impeccable service contributed to making your stay memorable. We strive to create an environment that exceeds our guests' expectations, and your feedback reinforces that we are on the right path.We sincerely appreciate your choice to stay with Intercontinental Singapore, and we look forward to the pleasure of welcoming you back for another exceptional experience. Warm Regards

Dear Valued guest,Thank you so much for taking the time to share your positive experience with us! We are thrilled to hear that you enjoyed your stay at Intercontinental Singapore. It was our pleasure to have you as our guest, and we're delighted that you found [specific feature or service] to your liking. We strive to provide exceptional service and memorable experiences, and it's rewarding to know that we succeeded during your visit.We look forward to the opportunity to welcome you back in the future. If there's anything specific you loved about your stay that you'd like to highlight or any suggestions you have for how we can make your next visit even better, please feel free to share.We appreciate your support and hope to have the pleasure of hosting you again soon.Warm regards,

Dear Valued Guest,Thank you for taking the time to share your feedback with us. We genuinely appreciate your candid comments, as they provide valuable insights into areas where we can improve our services.We apologize for any inconvenience you experienced during your stay in the heritage wing. Your concerns regarding the simplicity and condition of the room, as well as the cleanliness in the bathroom, are duly noted. Rest assured, we are taking immediate steps to address these issues and enhance the overall guest experience.We also apologize for the delay in serving your coffee during breakfast. We understand the importance of a prompt and efficient service, and we will be reviewing our processes to ensure a more timely service in the future.We genuinely regret that we fell short of your expectations, and we want to assure you that your feedback is invaluable to us. We are committed to making the necessary improvements to provide a more enjoyable stay for our guests.If your travels bring you back to the area, we would appreciate the opportunity to host you again and demonstrate the positive changes we've made based on your feedback.Thank you for choosing us, and we hope to have the pleasure of welcoming you back in the future.Warm regards,Sushant LambaDir Of Rooms

Dear Valued Guest,Thank you so much for taking the time to share your positive review of your recent stay at Intercontinental Singapore. We're thrilled to hear that you had a wonderful experience with us.It's our utmost priority to provide exceptional service and a memorable stay for our guests, and it's truly rewarding to know that we succeeded in making your visit special.Your kind words and praise for our hotel are greatly appreciated. We take pride in our commitment to delivering top-notch service, and your feedback encourages us to maintain and exceed these standards.We hope to have the pleasure of welcoming you back to Intercontinental Singapore in the future. If there's anything more we can do to make your next stay even more remarkable, please don't hesitate to let us know.Once again, thank you for choosing to stay with us, and we look forward to your return.Warm regards,

Dear Valued Guest,Thank you for sharing your fantastic review of your stay at InterContinental Singapore! We're delighted to hear about your wonderful experience and your appreciation of our hotel's unique features.It's great to know that you enjoyed the central location, giving you direct access to Bugis Junction Mall and the MRT station. Bugis is indeed a vibrant part of Singapore, and your description of it being a hub for local life and cuisine is spot-on. The absence of many tourists in the area adds an authentic touch, allowing guests to savour the genuine local cuisine.We're pleased to hear that your room in the historical part was spacious and comfortable, with a king-size bed and a well-maintained bathroom. Our team takes pride in ensuring that our rooms meet the highest standards of comfort and cleanliness.Your praise for our breakfast buffet is much appreciated. We strive to cater to a diverse range of tastes, and we're glad you enjoyed the variety of European, Chinese, and Indian breakfast options. Additionally, we're thrilled to hear that our early check-in and late departure options were accommodating for your travel schedule.Thank you for choosing InterContinental Singapore, and we look forward to welcoming you back when your travels bring you to Singapore again. Your kind words motivate us to continue providing exceptional experiences to our guests.