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Hotel Bencoolen@Hong Kong Street

4.0 star property
Guests find the perfect balance of convenience and serenity at this hotel, where they can relax by the pool or wander through the peaceful garden setting.

Choose dates to view prices

Located near Raffles Place and Merlion, Hotel Bencoolen@Hong Kong Street offers a sophisticated retreat with an outdoor pool and peaceful garden terrace. Travelers appreciate amenities like dry cleaning, in-room WiFi, luggage storage, and a secure front-desk safe.

Reviews

8.4 out of 10
Very good

Popular amenities

  • Pool
  • Parking included
  • Free Wi-Fi
  • Air-conditioning
  • Laundry room
  • Housekeeping
The current price is ฿4,587
฿5,500 total
includes taxes & fees
24 May - 25 May

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About this property

Hotel Bencoolen@Hong Kong Street

  • Upscale hotel near Bugis Street Shopping District
  • Close to Raffles Place and Marina Bay Sands Casino, Hotel Bencoolen@Hong Kong Street provides a terrace, a garden and dry cleaning/laundry services. Guests can connect to free in-room WiFi.
  • Other perks at this hotel include:
    • An outdoor pool
    • Free self-parking
    • Coffee/tea in reception, luggage storage and a 24-hour front desk
    • A front desk safe, a lift and concierge services
    • Guest reviews say great things about the helpful staff
  • Room features
  • All guest rooms at Hotel Bencoolen@Hong Kong Street include thoughtful touches, such as air conditioning, as well as amenities, such as free WiFi and safes. Guests reviews speak well of the clean rooms at the property.
  • Extra amenities include:
    • Free toiletries and hairdryers
    • Electric kettles, daily housekeeping and phones

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Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available.
Cots (infant beds) are not available

Payment types at the property

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve cots/infant beds
This property accepts credit cards and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher, a smoke detector, a security system and a first aid kit
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room

Frequently asked questions

Does Hotel Bencoolen@Hong Kong Street have a pool?

Yes, this property has an outdoor pool.

How much does it cost to stay at Hotel Bencoolen@Hong Kong Street ?

As of 22 May 2026, prices found for a 1-night stay for 2 adults at Hotel Bencoolen@Hong Kong Street on 24 May 2026 start from ฿4,587, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Hotel Bencoolen@Hong Kong Street pet-friendly?

No, pets are not allowed at this property.

How much is parking at Hotel Bencoolen@Hong Kong Street ?

Self-parking is free at this property.

What time is check-in at Hotel Bencoolen@Hong Kong Street ?

Check-in start time: 3:00 PM; check-in end time: anytime.

What time is check-out at Hotel Bencoolen@Hong Kong Street ?

Checkout is at noon.

Where is Hotel Bencoolen@Hong Kong Street located?

Located in Downtown Singapore, this hotel is within a 10-minute walk of Clarke Quay Central and Raffles Place. Gardens by the Bay and Marina Bay Sands Casino are also within 2 miles (3 km). Clarke Quay Station is 5 minutes by foot and Raffles Place Station is 8 minutes.

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on selected room rates because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Reviews

8.4

Very good

8.6

Cleanliness

9.0

Location

8.8

Staff & service

8.2

Property conditions & facilities
Rating 10 - Excellent. 408 out of 1000 reviews
Rating 8 - Good. 392 out of 1000 reviews
Rating 6 - Okay. 136 out of 1000 reviews
Rating 4 - Poor. 44 out of 1000 reviews
Rating 2 - Terrible. 20 out of 1000 reviews

Reviews

Verified

10/10 Excellent

Dillon

Liked: Cleanliness, amenities, property conditions & facilities
clean room, pleasant staff, good breakfast, GREAT location
Stayed 1 night in Feb 2026
Verified

6/10 Okay

Irina

Stuff was fine but the hotel is not 4 stars but 2 as good. Carpet is all in stains and breakfast was not good. Hotel is in a relatively good location.
Stayed 3 nights in Feb 2026
Verified

10/10 Excellent

Dinh

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean room, nice staff, air conditioning is good
Stayed 2 nights in Dec 2025
Verified

8/10 Good

Inge Kirstine

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great, central location.
Stayed 3 nights in Oct 2025
Verified

10/10 Excellent

Robert M

Liked: Cleanliness, staff & service, amenities
Great locations. Spacious rooms for the price. Free breakfast and coffee a nice touch. Staff is wonderful. Ming was especially friendly and helpful! Highly recommend for anyone looking to stay in the heart of Singapore. My go-to in Singapore from now on.
Stayed 3 nights in Dec 2025
Verified

6/10 Okay

William Gary

Room very cool, lots noice from adjacent building site would not have booked if advised of this
Stayed 2 nights in Dec 2025
Verified

10/10 Excellent

Shaun

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good budget hotel in a great location
Stayed 1 night in Oct 2024
Verified

10/10 Excellent

Dylan

Liked: Cleanliness, staff & service, property conditions & facilities
Good location and friendly helpful staff
Stayed 2 nights in Oct 2024
Verified

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, room comfort

Good position for exploring via the MRT

Friendly check in staff and lovely comfy bed. Great shower with hand held and drench heads. Hotel was a bit worn. The corridor carpets were quite stained, could do with a freshen up and refurb in places.
Stayed 3 nights in Jul 2025
Verified

8/10 Good

Scott

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A very pleasant hotel, conveniently situated, and reasonably priced. The staff were always helpful and friendly.
Stayed 3 nights in Nov 2024
Verified

10/10 Excellent

Samuel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The location was perfect.
Stayed 3 nights in Jun 2024
Verified

10/10 Excellent

Suzi

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean and really friendly staff. Good location just off Clarke Quay. Would stay here again
Stayed 3 nights in Apr 2024
Verified

8/10 Good

Emily

Liked: Cleanliness, staff & service, property conditions & facilities
Great location within walking distance to lots of restaurants and MRT stations.
Stayed 2 nights in May 2024
Verified

8/10 Good

Lawrence

Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
Nice comfortable hotel but dreadful breakfast.
Stayed 4 nights in Feb 2025
Verified

8/10 Good

Tin Sheegh

Liked: Cleanliness, staff & service, amenities
Close to public transportation, easy to get around.
Stayed 3 nights in Oct 2024
Verified

8/10 Good

Henriette

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Family stay

The rooms are very small. But they are very clean and have all you need. The wifi was really bad which was the biggest issue. If you don't mind small, and can find wifi somewhere else, the hotel is great. Staff was very kind, location is great.
Stayed 2 nights in Jul 2025
Verified

6/10 Okay

Ian

Liked: Staff & service

decent hotel for price

good location 10 min walk to clarke quay. rooms nice for price. breakfast terrible so wouldn’t bother and just go out for breakfast receptionist extremely helpful.
Stayed 1 night in Feb 2025
Verified

10/10 Excellent

Paul

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great staff and service. Excellent location. Highly recommend.
Stayed 4 nights in Aug 2024
Verified

8/10 Good

Corey

Liked: Cleanliness, staff & service, room comfort

Good Hotel

No issues but it was alittle dated and dingey. Location was great.
Stayed 3 nights in Dec 2024
Verified

6/10 Okay

Christoph

It's an OK place to stay for a night or two if you have no expectation. It was clean and it is pretty centraly located.
Stayed 2 nights in Oct 2024
Verified

8/10 Good

Karen

Liked: Cleanliness, staff & service, property conditions & facilities
Staff are excellent, food is below average and the room is average.
Stayed 1 night in Nov 2024
Verified

8/10 Good

Chandra

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Easy access to China Town and shopping. Friendly staff. We had a comfortable stay.
Stayed 3 nights in Aug 2023
Verified

6/10 Okay

Øystein

Good location! Ok room!
Stayed 3 nights in Jun 2024
Verified

10/10 Excellent

Paul

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fantastic staff and service. Breakfast is average And the rooms. Rooms are cleaned everyday.
Stayed 1 night in Aug 2024
Verified

10/10 Excellent

Tracy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is a great place to stay. We had 3 nights there in December. Staff are kind and helpful - most of them spoke english too. Breakfast was great, especially the fresh fruit. Rooms are clean. Spa is great! Can't complain about anything. Would absolutely stay again.
Stayed 3 nights in Nov 2024