Dear Kirk, thank you for taking some time to review your stay experience with us. We're so sorry to hear that your stay has not been satisfactory, trust that we prioritise our guests' experience and we hope to learn more about your stay. Please feel free to reach us directly and we hope to hear from you soon. Thank you for your kind understanding.

Dear Allan, thank you for taking some time to review your stay experience with us. We're sorry to hear that your stay has not been satisfactory due to the view from your studio deluxe room. Please be assured that our studio deluxe rooms come with windows that are paired with blinds for privacy in the bathroom. Certainly, we hope to welcome you back for a much-improved stay in the future in our suite which comes with a better scenic view. Thank you for your kind understanding.Kind Regards,Monica L.Director, Marketing Communications

Dear Roger, thank you for the positive stay review. We're so glad that your stay has been made wonderful with our associates' quality service and we look forward to another stay with you soon.Kind regards,Monica L.Director, Marketing Communications

Dear Laura, thank you for choosing us as your preferred accommodation. It's certainly heartwarming to know you've enjoyed the excellent connectivity of our property and we hope to welcome you back for another perfect stay experience soon.Kind regards,Monica L.Director, Marketing Communications

Dear Peter, thank you so much for choosing us as your preferred accommodation. It's truly heartwarming to know your stay has been made perfect with our associates' warm hospitality and we're so glad to be part of your festive celebration! Here's looking forward to welcoming you back for more soon.Kind regards,Monica L.Director, Marketing Communications

Dear Dong Heon, thank you for taking some time to review your stay experience with us. It's truly delightful to know your stay has been wonderful and we look forward to welcome you back soon.Kind regards,Monica L.Director, Marketing Communications

Dear Todor, thank you for the splendid review. We're so glad you've enjoyed all aspects of the Dao experience and we look forward to welcoming you back for more soon.Kind regards,Monica L.Director, Marketing Communications

Dear Shuk Yan, thank you for choosing us as your preferred accommodation. We hope your stay with us has been amazing and we look forward to the next one soon.Kind regards,Monica L.Director, Marketing Communications

Dear Seong Nam, thank you for the great review. It's certainly delightful to know your stay has been wonderful in our fully furnished suite and we look forward to welcoming you back soon!Kind regards,Monica L.Director, Marketing Communications

Dear OH, thank you for taking some time to review your stay experience with us. It's certainly delightful to know you've found our fully furnished suite to your liking. We hope you'll choose to stay with us again soon!Kind regards,Monica L.Director, Marketing Communications

Dear Shibata, thank you for the great review. It's truly delightful to know your stay has been more than wonderful and we look forward to welcome you back soon.Kind regards,Monica L.Director, Marketing Communications

Dear Gretchen, thank you for reviewing your stay experience with us and we're so glad you've found our fully furnished suite family-friendly. Here's looking forward to welcoming you back for another perfect experience soon!Kind regards,Monica L.Director, Marketing Communications

Dear Kenneth, thank you for choosing us as your preferred accommodation. It's certainly delightful to know your stay has been made extraordinary with our associates' quality service. Here's looking forward to welcoming you back soon!Kind regards,Monica L.Director, Marketing Communications

Dear Guest, thank you for taking some time to review your stay experience with us. We're so glad that your stay has been made extraordinary with our associates' quality service. Here's looking forward to welcoming you back soon!Kind regards,Monica L.Director, Marketing Communications

Dear Bernard, thank you for taking some time to review your stay experience with us. We would like to sincerely apologize for any inconvenience you've encountered during the stay. Trust that your feedback has been communicated to the team, for improvement on our flow of operation and quality of service. Nonetheless, we hope you'll consider staying with us again the next time you're here.Kind regards,Monica L.Director, Marketing Communications

Dear Ian, thank you for taking some time to review your stay experience with us. Trust that your feedback holds great value to us and it has been communicated to the team for further review. Here's hoping that you'll stay with us again for a better experience in the near future.Kind regards,Monica L.Director, Marketing Communications

Dear Jun Sung, thank you for choosing us as your preferred accommodation. It's truly delightful to know that you've found our well-thought amenities in the suite to your liking and we look forward to welcoming you back for more in the near future.Kind regards,Monica L.Director, Marketing Communications

Dear Danilo, thank you for the perfect review and we hope to welcome you back for another home away from home experience soon.Kind regards,Monica L.Director, Marketing Communications

Dear Yasutsugu, thank you for the great review. We're so glad that your stay has been wonderful and we certainly look forward to having you back soon!Kind regards,Monica L.Director, Marketing Communications

Dear Justine, thank you so much for the great review. We're so glad that your stay experience has been made wonderful with our associates' warm hospitality and the excellent connectivity around our property. Certainly, we hope to welcome you back soon!Kind regards,Monica L.Director, Marketing Communications

Dear Akane, thank you so much for choosing us as your preferred accommodation. We're so glad that you've enjoyed our sumptuous breakfast spread from Collective and we hope to welcome you back soon!Kind regards,Monica L.Director, Marketing Communications

Dear Fumi, thank you for taking some time to review your stay experience with us. We're so glad that you've enjoyed the excellent connectivity around our property and we look forward to welcoming you back for a better one soon!Monica L.Director, Marketing Communications

Dear Willie, thank you so much for the perfect review. We hope that your stay has been wonderful and do visit us again for another amazing stay experience soon!Kind regards,Monica L.Director, Marketing Communications

Dear Charmel, thank you so much for the great review. We're so glad that you've found our comfortable and spacious suite to your liking and that your stay has been made wonderful with our associates' quality service. Here's looking forward to welcoming you back soon!Kind regards,Monica L.Director, Marketing Communications

Dear Yu Jing, thank you so much for choosing us as your preferred accommodation. We hope that your stay has been wonderful and we look forward to welcoming you back soon!Kind regards,Monica L.Senior Manager, Marketing Communications

Dear Mei Ling, thank you for sharing. We hope that you've enjoyed our comfortable and spacious suite and we look forward to welcoming you back soon!Kind regards,Monica L.Senior Manager, Marketing Communications

Dear Mark, thank you for leaving a review of your stay experience. It's great to know that you've enjoyed your time in our fully furnished suite and trust that your feedback has been communicated to the team for further investigation and review. Here's hoping to welcome you back for a better one soon!Kind regards,Monica L.Senior Manager, Marketing Communications

Dear Adelina, thank you for sharing a review of your stay experience with us. We're so glad that you've found our fully furnished suite amazing and we hope to welcome you back for another one soon!Kind regards,Monica L.Senior Manager, Marketing Communications

Dear Adelina, thank you for reviewing your stay experience with us. It's truly heartwarming to know that you've enjoyed our property's excellent connectivity and we look forward to welcoming you back soon!Kind regards,Monica L.Senior Manager, Marketing Communications

Dear Jonathan, thank you for reviewing your stay experience with us. We hope that you've found our spacious and fully-furnished suite enjoyable. Do visit us again for a better stay experience in the near future! Kind regards, Monica L. Senior Manager, Marketing Communications

Dear Wei Beng, thank you for taking the time to review your stay experience with us. We're glad that you've enjoyed the excellent connectivity our property offers. Do visit us again for another amazing stay experience in the near future. Kind Regards, Monica L. Senior Manager, Marketing Communications

Dear Jia Min, thank you for taking the time to review your stay experience with us. We hope that you've enjoyed our fully furnished apartment and we look forward to welcome you back for another amazing stay experience! Kind regards, Monica L. Senior Manager, Marketing Communications

Dear Axel Thank you for sharing your experience with us. Designed for luxury living, our apartments are elegantly furnished with fully-equipped kitchen, washer/dryer and a range of thoughtful amenities you would find in an abode. It is such a joy to hear that you appreciated the range of premium facilities and amenities that we provide for our guests. We also would like to seek your kind understanding that the property is running high occupancy this season, hence we were unable to accede to your request for a late check-out. Once again, thank you for taking time to share a review. Thank you.

Dear Nishita, Thank you for taking the time to leave us a five-star review. We appreciate your kind review and here's hoping that you will visit us again in the near future. Regards, Yun Yee T Cluster Assistant Manager, Marketing Communications

Dear Neville, Thank you for sharing this review with us. We strive to present the best of experiences for every guest and it is unfortunate we were unable to deliver a comprehensive Oakwood experience to you. We would love to learn more about your stay experience. Please feel free to reach out to our team directly at dm.premier-singapore@oakwood.com so that we may provide improvements to our service, and hopefully present you with an enhanced stay in the future. Regards, Yun Yee T Cluster Assistant Manager, Marketing Communications

Dear Guest, Thank you for taking the time to share your positive experience. We are glad to hear that you have enjoyed your stay with us. We hope to welcome you back soon. Regards, Yun Yee T Cluster Assistant Manager, Marketing Communications

Dear Guest, Thank you for taking the time to share this review with us. I am sorry to hear of the inconvenience caused by the cleanliness of the room. Our team will continue to regularly review our procedures to ensure our guests receive the best value and service experience. Thank you for your kind suggestion regarding the guide booklets in the room. We do provide digital room appliances manuals in our Oakwood Premier AMTD Singapore Mobile app, whereby guests can browse through via the in-room tablet under the handy guides section. Thank you once again and we hope to have the chance to provide you with a better experience. We hope to welcome you back soon. Regards, Ronda L Cluster Manager, Marketing Communications