โรงแรมใกล้ตลาดผ้าไหม, ปักกิ่ง

"The room is clean and cleaning staff members are diligent at cleaning. Breakfast has a lot of food in varieties. Another important amenity is laundry machine and dryer in the deluxe unit where I stayed. 特别感谢前台李晨曦先生热情周到的服务，不仅把前台本职工作完成尽心尽力，而且还额外帮助旅客服务。"

"it is a design property in the downtown centre, which is convenient. However, the signage, in particular inside the room is terrible. It takes time to work out what button is for what. It is not internationally standardised but a uniquely designed and developed most likely by the hotel. And that is the problem. Guests tend to be tired after flight and just want to settle in and relax. Yet, it takes ages to work out how the buttons work and are responsible for what, which can be frustrating....

"Beautiful hotel, lovely staff - felt worth the price."

"Location ดีมาก ด้านล่างเป็นห้าง เป็ดปักกิ่งอร่อยมาก เดินไปตึก cctv อยู่ใกล้ๆ"

"Excellent hotel in an interesting and convenient location in Beijing. Within walking distance of Forbidden City. Many restaurants nearby. Close to Dongsi Station lines 5 and 6 Beijing metro. Has a self service free laundry staff is helpful to use it. Great breakfast buffet many choices."

"Great hotel to base yourself at for exploring Beijing"

"The service was not attentive enough. Staff did not proactively assist with luggage when I was leaving, and customers were not greeted in the hallway. The lobby was chaotic, and staff did not provide clear instructions. During checkout, staff did not notice that the fee had already been prepaid and tried to charge me again. Terrible customer experience considering it is a 5 star hotel. Room is clean with pleasant smell."

"Zoe has been very helpful during our stays. The front desk and lounge staff were always warm and welcoming. We enjoyed the tea selection in the lounge."

"My group was very happy with our stay. The room was nice, the breakfast choices were excellent. The staff were helpful and willing to help. "

"Great experience"

"We stayed for 22 nights. The cleaning staff was exceptional. She checks in on me every day for the best time to clean our room. I have two children staying with me, and she gave us extra bottled water for the hot weather. The cleaning staff noticed the door was a bit hard to open due to the humid weather, and the door stop got loose, and she fixed them before I mentioned it, very attentive and proactive! The gym is phenomenal, and the pool takes up the whole floor. It is the best I have had so...

"We stay from 17-24 May (7 nights) The receptionist held deposit 12000RMB when we checked-in. When we checked-out the cost was 8342.73RMB. The receptionist told me there will be a refund to my account in its original form. On 29May I received 200RMB from them. I immediate send email to ask and phone call to followed. My reply was have to be checked my bank cause the money 3657.27RMB was returned. I don’t know how and where to get help to have my money back. The ridiculous was the hotel...

"Exceeded my expectations. The manager was very good."

"The service was exceptional and especially the concierge Sky was amazing"

"Good location"