Dear Duckie,
Greeting from Rithy Rine Angkor Residence,
Thank you so much for your comments.
And we hopefully you will choose us again for your next visit.
Best regards,
Sonan (Mr)
Spent only 1 night here at the end of our vacation but wish we would have found it sooner. We had a suite on the ground floor which was right at the pool. It was fantastic. Pool area is small and doesnt get much sun but it was still nice to have a dip to cool off. Room was very dark but comfortable and clean. Location was close to everything.
Lorena
เข้าพัก 1 คืน, กุมภาพันธ์ 2024
การตอบกลับจาก Vicheka วันที่ 3 พ.ค. 2024
Dear Lorena,Thank you for your review! We're thrilled to hear that you enjoyed your stay in our suite and found it to be fantastic. It's great to know that despite the pool area being small and not getting much sun, you still enjoyed having a dip to cool off. We appreciate your feedback about the room being dark, and we'll take this into consideration for future improvements. We're glad our central location made it convenient for you to explore the area. We hope to have the opportunity to welcome you back for a longer stay in the future!Best regards
Rundum zufrieden! Tolle Lage, nettes Personal, sauber, ruhig und dann noch mit Pool. Sehr gutes Preis-/Leistungsverhältnis.
Hans Martin
เข้าพัก 3 คืน, กุมภาพันธ์ 2024
การตอบกลับจาก Vicheka วันที่ 3 พ.ค. 2024
We're delighted to hear that you had a completely satisfying experience with us! It's wonderful to know that you appreciated our great location, friendly staff, cleanliness, peaceful atmosphere, and the added bonus of having a pool. Thank you for highlighting our good price/performance ratio; we strive to provide excellent value to our guests. We look forward to welcoming you back for another fantastic stay in the future!
Dear Sherrie ,Thank you for your kind words! We're thrilled to hear that you enjoyed our great staff, pool, and location. Providing a memorable experience for our guests is always our top priority. We hope to have the pleasure of welcoming you back for another great stay soon!
Dear Tse Min,Thank you for your feedback! We're glad to hear that you found our facilities to be very clean. While some of our equipment may be older, we prioritize cleanliness and hygiene to ensure a comfortable stay for our guests. We appreciate your understanding and hope to welcome you back for another enjoyable stay in the future!
The front desk staff are great. Very professional. They even carried my bag up for me. Was clean. Nice. Good AC. Tiny bit of noise from pub street but that’s not their fault. Just use earplugs or white noise. Good wifi but hot water was iffy.
Kory
เข้าพัก 1 คืน, มกราคม 2023
การตอบกลับจาก FO team วันที่ 13 ก.พ. 2023
Dear Kory,Thanks you very much for taking your valued time giving us a honest review. We are looking forward to serving you again in the near future.All the best,FO team
8/10 ดี
Marquita
27 ม.ค. 2023
ชื่นชอบ: ความสะอาด, พนักงานและบริการ
Nice en quiet hotel, near entertainment and restaurants. Staff very friendly and helpful.
There where a lot of mosquitos in my room the first night and the water pressure in the bathroom was low. Overall a Good hotel . Would stay again.
Marquita
เข้าพัก 1 คืน, มกราคม 2023
การตอบกลับจาก FO team วันที่ 13 ก.พ. 2023
Dear Marquita,Thanks you very much for choosing to stay with us and give us a really honest review. We will go through what you have mentioned and maintain as often as possible. We are looking forward to serving you again whenever you visiting Siem Reap. All the best,FO team
Quiet place with swimming pool in central location
Ideal location near pub street and Old Market. Quiet place (though a bit of music from Pub Street in the evening but tolerable), small but deep and nice swimming pool. Wide rooms, nice bathroom.The minus is that there is no breakfast or food (lots of cheap breafast/lunch shops nearby) but there is a kettle and tea/coffee bags in the room.
Jean-Pierre Denis
เข้าพัก 6 คืน, มกราคม 2023
การตอบกลับจาก FO team วันที่ 13 ก.พ. 2023
Dear Marquita,Thanks you very much for choosing to stay with us and give us a really honest review. We are looking forward to serving you again whenever you visiting Siem Reap. All the best,FO team
Dear hiroaki ,We sincerely apologize for the subpar experience you had during your stay. Your feedback regarding the cleanliness of the sheets and pillows, the partially used shampoo, and the presence of mosquitoes and geckos in the room is deeply concerning. Rest assured, we take these matters seriously and will investigate them thoroughly to prevent such issues from occurring in the future. We understand the importance of a comfortable and hygienic environment, especially during these times, and we regret that we fell short of your expectations. We appreciate you bringing these issues to our attention and hope to have the opportunity to regain your trust in the future.
+ The location of this hotel is unbeatable; it is located right near the night market and a 2 minute walk to pub street. This alone makes the hotel worth every penny. The service is the best we had on our entire trip. The ladies at the front desk were very nice and helpful in booking drivers and changing our money. They always greeted us with a smile. The room was large and comfortable and had a balcony.
- The hot water in the shower was a bit sporadic - went from hot to cold randomly. Also, the pool is in the shade so it's quite cold, though this could be very refreshing if you've been in the heat for a while. Breakfast is just ok (not as many options as other hotels we've stayed at).
Jessica
เข้าพัก 4 คืน, กุมภาพันธ์ 2020
การตอบกลับจาก Vicheka วันที่ 3 พ.ค. 2024
Dear Jessica,Thank you for your detailed review! We're delighted to hear that you enjoyed our unbeatable location near the night market and Pub Street, as well as the exceptional service provided by our front desk staff. It's wonderful to know that you found the room spacious and comfortable, with a balcony to enjoy. We appreciate your feedback regarding the sporadic hot water in the shower and the temperature of the pool. Rest assured, we'll address these issues to ensure a more consistent and enjoyable experience for our guests. We'll also take your comments about breakfast into consideration for future improvements. We hope to have the pleasure of welcoming you back for another great stay in the future!
The soap and shampoo were very weak, the door lock was difficult to open
Otherwise, the staff were very helpful and friendly. The wifi signal was consistent throughout the hotel area and the breakfast was nice
ผู้เข้าพักจริง
เข้าพัก 3 คืน, มกราคม 2020
การตอบกลับจาก Sonan (Mr) วันที่ 25 ม.ค. 2020
Thank you very much for sharing your experience with us. We wish to serve you again soon !
Thank you very much for sharing your experience with us.
6/10 พอใช้
ผู้เข้าพักจริง
เดินทางกับครอบครัว
30 ธ.ค. 2019
ชื่นชอบ: พนักงานและบริการ
booked 6 months ago, but got a top floor room, ! room small and not clean. very noise outside.
ผู้เข้าพักจริง
เข้าพัก 4 คืน, ธันวาคม 2019
การตอบกลับจาก Sonan (Mr) วันที่ 31 ธ.ค. 2019
Please accepted my apology for something wasn't you were expected. We hope you give us a chance and consider choose us again on next vacation.
Best regards,
The staff eere very friendly. Theres no lifts so i had to change my room to lower floor. Rooms at front of hotel are very noisy with music from a lot of outside venues. Breakfast not great at all.caters more for asian guests. Needs selection for non asians.
ผู้เข้าพักจริง
เข้าพัก 3 คืน, ตุลาคม 2019
การตอบกลับจาก Sonan (Mr) วันที่ 26 ต.ค. 2019
Dear Valued Customer,
Greeting from Rithy Rine Angkor Residence,
Thank you very much for taking your valued time sharing your experience with us.
The courthouse your feedback is much valuable for us where we have to improve.
We are hopefully you will give us a chance for your next vacation trip !
Best regards,
Good location near to pub street and the many restaurant. Staff in general very friendly and housekeeping was good. Room in general was comfortable for a 3 star hotel. They also provide free transfer to/fro airport
Only bad points i encountered was when the breakfast staff was staring at me angrily on the 1st day when i accidentally spilled some coffee on the ground (luckily she seem to lighten up the 2nd day) and there were 1 or 2 small cockroach in the room
ผู้เข้าพักจริง
เข้าพัก 5 คืน, เมษายน 2019
การตอบกลับจาก Sonan (Mr) วันที่ 11 เม.ย. 2019
Dear Valued Customer,
Greeting from Rithy Rine Angkor Residence,
On behalf of hotel management, I constantly thank for choosing us the recent stayed and taking your valued time sharing us the review.
Your exceptional feedback is an extraordinary benefit to our team. And we are deeply much appreciated for your comments! We wish to serve you again soon.
Best regards,
Sonan (Mr)