Pleasant enough hotel for the price. Unfortunately our room was up two flights of slippery stairs. A fellow guest had a nasty fall down them. No television in room. Only furniture in our rather large room was a bed. Staff are friendly but many quite inexperienced. Service quite slow- we cancelled our order for my husband’s cocktail after waiting 40 minutes. Buffet breakfast had limited options and most dishes were empty and not replenished. All dishes were served cold including bacon, fried rice, noodles or curry.
I LOVED my stay here. The staff and service were incredible. The hotel is beautiful like a 5 star resort. The pool is quiet, clean and surrounded by manicured jungle plants. The restaurant has many food options though I would prefer a buffet to a prepared meal. The whole place is very quiet and has spacious rooms. Overall the staff was what made it incredible. So happy, easy to ask for things and very accommodating.
The service is fantastic, everyone is friendly! The place looks very cute, room is very spacious and clean. The hotel is close to Pub Street and old town, perfect place to stay at. Definitely will stay here again if coming back to visit.
15 minute walk from Old City market and river. Very quiet, great attentive staff.
Pat
การตอบกลับจาก Mr. Heng วันที่ 8 ม.ค. 2023
Thanks you so much.
6/10 พอใช้
ali
2 ธ.ค. 2022
ชื่นชอบ: พนักงานและบริการ
Bon accueil mais hôtel ancien à rénover
Le personnel était accueillant mais il y avait des travaux lors de notre séjour et la chambre etait trop petite et la salle de bain sombre, petite et trop vieille.
ali
เข้าพัก 4 คืน, พฤศจิกายน 2022
การตอบกลับจาก Heng วันที่ 4 ธ.ค. 2022
Thanks you for spending your value time to give us feedback and sorry for some inconvenience cause happen during your stay.Now our work done so no more noise.At the end we wish you all the best.
6/10 พอใช้
fabrice
12 พ.ย. 2022
ชื่นชอบ: ความสะอาด, พนักงานและบริการ
ไม่ชื่นชอบ: สภาพของที่พักและสิ่งอำนวยความสะดวก
fabrice
เข้าพัก 1 คืน, พฤศจิกายน 2022
การตอบกลับจาก Heng วันที่ 4 ม.ค. 2023
Thanks you for staying with us.
6/10 พอใช้
fabrice
11 พ.ย. 2022
ชื่นชอบ: ความสะอาด, พนักงานและบริการ
Très moyen
Beaucoup de désagrément, beaucoup de bruit car des travaux autour de la piscine, salle de bain vraiment très en dessous de ce que l'on peut attendre dans ce style d'hôtel. Heureusement le personnel fort sympathique sauve la mise
fabrice
เข้าพัก 1 คืน, พฤศจิกายน 2022
การตอบกลับจาก Heng วันที่ 4 ธ.ค. 2022
Thanks you for spending your value time to give us feedback and sorry for some inconvenience cause happen during your stay.Now our work done so no more noise.At the end we wish you all the best.
We found this boutique hotel very affordable. The staff is super friendly and attentive. It was easy to schedule guided tours, dance dinner show and massage treatment with the hotel at a reasonable price (for tourists). The pool area is nice and hotel is located next to a convenient store and it is walking distance to the old market and pub street.
This was not as advertised. The door didn’t even lock and the shower was not functional but the staff was so sweet. Not their faults but whoever owns this property really should really fix a lot of issues. Ghost town too. Staff was like surprised someone was actually staying there which is pretty telling
annabelle
เข้าพัก 5 คืน, กรกฎาคม 2022
การตอบกลับจาก Heng, Manager วันที่ 7 ก.ย. 2022
Thanks you for your feedback.Due to Covid-19, some equipment and amenities not use very often, so maybe work not so well.We will double check all the point to mention above and improve to be better very soon.All the best to you.
Thanks you for choosing our hotel to stay in Siem Reap and Spending your value time give us an excellent score.
We wish you all the best and hope to welcome you again.
Garden like setting very friendly staff good good is that enough
Mike
เข้าพัก 14 คืน, กุมภาพันธ์ 2020
การตอบกลับจาก Heng วันที่ 16 เม.ย. 2020
Thanks you for choosing our hotel to stay in Siem Reap and Spending your value time give us an excellent score and good feedback comment.
We wish you all the best and hope to welcome you again.
Most of hotels or hostels in Cambodia are pretty average or below average. The room I was staying in has plumbing issues. While watching tv, the toilet over flow itself made this loud noise with over flow sewage. Staffs are always friendly and willing to help.
Derrick
เข้าพัก 1 คืน, กุมภาพันธ์ 2020
การตอบกลับจาก Heng วันที่ 16 เม.ย. 2020
Thanks you for choosing our hotel to stay in Siem Reap and Spending your value time give us feedback.
We will try our best to improve all what you mention.
We wish you all the best and hope to welcome you again.
Supermysigt hotell! Nästa stan, lagom stor pool enda minuset var är det var lite begränsad tid med sol då poolen är ”inhängnad” av träd. Syns iofs ganska bra på bild :-) mycket prisvärt.
Ebba
เข้าพัก 2 คืน, กุมภาพันธ์ 2020
การตอบกลับจาก Heng วันที่ 16 เม.ย. 2020
Thanks you for choosing our hotel to stay in Siem Reap and Spending your value time give us an excellent score and good feedback comment.
We wish you all the best and hope to welcome you again.
Thanks you for choosing our hotel to stay in Siem Reap and Spending your value time give us an excellent score.
We wish you all the best and hope to welcome you again.
hotel simples mas muito caprichoso, ótima piscina com bar, fizeram cafe para levarmos nos passeios que saímos muito cedo, ótimo hotel
Eriel
เข้าพัก 2 คืน, มกราคม 2020
การตอบกลับจาก Heng วันที่ 16 เม.ย. 2020
Thanks you for choosing our hotel to stay in Siem Reap and Spending your value time give us an excellent score and good feedback comment.
We wish you all the best and hope to welcome you again.
La struttura è molto bella e pulita. La piscina è stupenda. Il fiore all’occhiello è il supporto totale nell’organizzazione delle attività: Visita ai templi ( con relativa colazione al sacco ) + visita alle cascate + gita in barca a Battambang + trasferimenti con il tuk tuk. Educazione e gentilezza hanno completato il tutto.
Camilla
เข้าพัก 5 คืน, กุมภาพันธ์ 2020
การตอบกลับจาก Heng วันที่ 16 เม.ย. 2020
Thanks you for choosing our hotel to stay in Siem Reap and Spending your value time give us an excellent score and good feedback comment.
We wish you all the best and hope to welcome you again.
Thank you for a great stay! Nice hotel with friendly and helpful staff and a good breakfast.
Lasse
เข้าพัก 3 คืน, ธันวาคม 2019
การตอบกลับจาก Heng วันที่ 16 เม.ย. 2020
Thanks you for choosing our hotel to stay in Siem Reap and Spending your value time give us an excellent score and good feedback comment.
We wish you all the best and hope to welcome you again.
Cozy place located close to the main areas of Siem Reap. The standard was slightly lower then it appears in the pictures but everything worked just fine. Staff was friendly as all Cambodians and everything from laundry (2 dollars per kilo) to airport pickup (included) worked perfectly. We payed about 40 dollars per night and would recommend this place to others
ผู้เข้าพักจริง
เข้าพัก 2 คืน, มกราคม 2020
การตอบกลับจาก Heng วันที่ 16 เม.ย. 2020
Thanks you for choosing our hotel to stay in Siem Reap and Spending your value time give us an excellent score and good feedback comment.
We wish you all the best and hope to welcome you again.
Beautiful place and made even more beautiful by the people who run this place. Treated us like family and were super nice to take care of a lot of things. Traveling with young kids means that you just cannot stay anywhere. This is a very nice place and would very much recommend.
Sreenivas
เข้าพัก 3 คืน, ธันวาคม 2019
การตอบกลับจาก Heng วันที่ 16 เม.ย. 2020
Thanks you for choosing our hotel to stay in Siem Reap and Spending your value time give us an excellent score and good feedback comment.
We wish you all the best and hope to welcome you again.
6/10 พอใช้
Steve
9 ม.ค. 2020
ชื่นชอบ: พนักงานและบริการ
friendly place
friendly Hotel. Needs a little work. First room was too hot as ac not working but fine after moving. A lot of bugs to bite you though.
Steve
เข้าพัก 3 คืน, มกราคม 2020
การตอบกลับจาก Heng วันที่ 16 เม.ย. 2020
Thanks you for choosing our hotel to stay in Siem Reap and Spending your value time give us some feedback. We will find it out regarding bugs and check with insect company to remove it very soon as we should not expect to see it as we clean out room daily.
Also about the air con we will check to make it cool sooner than before.
Finally, We wish you all the best and hope to welcome you again.
Thanks you for choosing our hotel to stay in Siem Reap and Spending your value time give us an excellent score and good feedback comment.
We wish you all the best and hope to welcome you again.
4/10 แย่
ผู้เข้าพักจริง
28 พ.ย. 2019
ผู้เข้าพักจริง
เข้าพัก 4 คืน, พฤศจิกายน 2019
8/10 ดี
Victoria
25 พ.ย. 2019
ชื่นชอบ: ความสะอาด, พนักงานและบริการ
Victoria
เข้าพัก 2 คืน, พฤศจิกายน 2019
การตอบกลับจาก Heng วันที่ 16 เม.ย. 2020
Thanks you for choosing our hotel to stay in Siem Reap and Spending your value time give us an excellent score .
We wish you all the best and hope to welcome you again.
It was very quiet and away from street noise. The staff is top-notch, great working spot, good food, great cocktails & decent price. Well, it’s my home now. I highly recommend this place.
Berlinda
เข้าพัก 1 คืน, พฤศจิกายน 2019
การตอบกลับจาก Heng วันที่ 16 เม.ย. 2020
Thanks you for choosing our hotel to stay in Siem Reap and Spending your value time give us an excellent score and good feedback comment.
We wish you all the best and hope to welcome you again.
The hotel staff were amazing and attentive to details. Wifi, SPA, Pool were good. Room Service serves piping hot.
Watson
เข้าพัก 1 คืน, ตุลาคม 2019
การตอบกลับจาก Heng วันที่ 7 พ.ย. 2019
Dear Watson,
Thanks you for choosing our hotel to stay ad spending your value time to give us a good review.
We are happy to see that you happy and enjoy to stay with us.
All the best to you from our hotel team,
Staff was incredibly friendly and pool was very appreciated at the end of a hot day touring. The room when ready was lovely. The price was reasonable, the food exceptional and the service both efficient and charming.
Sofia
เข้าพัก 1 คืน, ตุลาคม 2019
การตอบกลับจาก Heng วันที่ 7 พ.ย. 2019
Dear Sofia,
Thanks you for choosing our hotel to stay ad spending your value time to give us a good review.
We are happy to see that you happy and enjoy to stay with us.
All the best to you from our hotel team,
Hotel pick-up service is fast the driver already waiting once we arrived. The room and bathroom are very large, very intimate. Staff was warm and courteous, and they are polite. Breakfast is also very good. The pool as well.
Jacqueline
เข้าพัก 1 คืน, ตุลาคม 2019
การตอบกลับจาก Heng วันที่ 28 ต.ค. 2019
Thanks you for your value time to give us an excellent review.
Just check out from this hotel and were very impressed with very helpful and friendly staff. also, its' location, just a 10 minutes by walk to Pub Street and the Night Markets. plenty tuk tuk to take you around the city if needed. There is a lovely pool at the hotel with a reasonable number of sunbeds very helpful and friendly staff. if we go back to the city would return to this hotel.
Jean
เข้าพัก 1 คืน, ตุลาคม 2019
การตอบกลับจาก Heng วันที่ 28 ต.ค. 2019
Thanks you for your value time to give us an excellent review.
We were made very welcome by the staff as soon as we arrived until the end of our stay. The room was spacious very clean with a nice little seating area outside. The pool is very good and has a little bar at the end with three stools in so you can enjoy a drink whilst relaxing in the water. The hotel is about a 10-minute walk from the center and they have a few restaurants and a shop and atm very close to the hotel!
Mohamed
เข้าพัก 1 คืน, ตุลาคม 2019
การตอบกลับจาก Heng วันที่ 28 ต.ค. 2019
Thanks you for your value time to give us an excellent review.
Great spacious room and very helpful staff. Free pick up which was very handy! Delicious breakfast. The pool is perfect to relax after a day visiting the temples and you can have a drink while sitting in the pool. The hotel organized the Angkor Wat Sunrise tour which was spectacular - if the weather is meant to be good make sure to do the sunrise tour, don't miss this chance!
ผู้เข้าพักจริง
เข้าพัก 1 คืน, ตุลาคม 2019
การตอบกลับจาก Heng วันที่ 23 ต.ค. 2019
Thanks you for your value time to give us an excellent feedback.
This is a lovely hotel- the staff are extremely friendly
The pool is great too, especially if you get down early enough to get a cabana - it was amazing chilling there all day on our last day!
Erin
เข้าพัก 1 คืน, ตุลาคม 2019
การตอบกลับจาก Heng วันที่ 23 ต.ค. 2019
Thanks you for your value time to give us an excellent feedback.
Many surprises with this hotel, We were pleased by the service and the place. Great value for money. with fair prices. Professional staff, the pool is great to relax. Great experience!
It was away from the busy street which makes our stay peaceful. The rooms are simple with basic amenities and the hotel staff was the great assets. Booked the tuk-tuk to see the sunrise in the early morning, staff prepared breakfast for us to bring along which was really thoughtful. there is a small decent clean pool and food is available for order at a very low price in the evening as well.
If someone is looking for a hotel at Siem Reap. Don’t look any further. It is like home away from home.
Great hotel, perfect facilities and the amazing staff!
The staff were extremely helpful and went out of their way where they could. The pool was brilliant given the very hot temperatures. The room was great. The bed was comfortable. Decent location away from the main street. Overall, A decent & clean accommodation for a low price.
The staff is one of the nicest I came across during our stay in Cambodia, especially the tuk-tuk driver that picked us up from the airport and showed us around the ruins in later days. The lobby and the look of the hotels are also good, including the swimming pool
clean, comfortable, cosy and a total home from home!! The location was great and the facilities were great! The hot tub was amazing and so relaxing... really had a fantastic break! food and service were excellent! Great location and very friendly and helpful staff we will be going back for another visit soon
The room we had was exceptional. It was close to a venue we were attending on the Saturday night. We definitely would stay here again. My friend has already recommended the facility to another friend for a visit in November.
We liked everything about our stay at Home Indochine, it exceeded all our expectations and we got upgraded to the room with a view which was considered as one of the best rooms we stayed in. Adorable welcome from Kimleang to the beautiful breakfast the next morning. It would be a place that we would definitely go back!