Dear Mr. You, Warm Greeting from Golden Butterfly. Many thanks for the great comment. I am glad to read your review. Wish you have a happiness in your life Kindly Regards, Chen DOEUN (Mr) Front Office Supervisor.

Dear Vichith, Thank you for staying with us and for sharing your wonderful experience on Expeida.com . We are delighted to read that you enjoyed the hotel and the overall service. Your kind words are highly appreciated. We look forward to the pleasure of welcoming you back to Golden Butterfly Villa for another memorable experience.Kind Regards,Chen Doeun (Mr.)Front Office Manager

Dear Vichith, Thank you for staying with us and for sharing your wonderful experience. We are delighted to read that you enjoyed the hotel and the overall service. Your kind words are highly appreciated. We look forward to the pleasure of welcoming you back to Golden Butterfly Villa for another memorable experience.Kind Regards,Chen Doeun (Mr.)Front Office Manager

Dear jamie, Thank you for staying with us and for sharing your wonderful experience. We are delighted to read that you enjoyed the hotel and the overall service. Your kind words are highly appreciated. We look forward to the pleasure of welcoming you back to Golden Butterfly Villa for another memorable experience.Kind Regards,Chen Doeun (Mr.)Assistant Front Office Manager

Dear Frank, Thank you for rating Golden Butterfly Villa. We are delighted that we managed to meet your expectations and will be pleased to share your comments with our team members, including me and our staff whom you named personally.We look forward to welcoming you back in the future.Kind Regards,Chen DOEUN (Mr.) Front Office Manager

Thanks for your 10 score. See you again. Best Regards, Chen FOM

Dear Dan, Thank you for sharing your feedback about your recent stay. We truly appreciate the time you took to write such a lovely review of your stay with us. Your nice comments regarding our colleague have been shared with the concerned departments. We look forward to welcoming you back to our unique property.Best Regards,Chen Doeun Management Team

Many thanks for your 10 out of 10. See you again. Best Regards, Chen Douen

Dear Kathryn, Thank you for sharing your feedback about your recent stay. We truly appreciate the time you took to write such a lovely review of your stay with us. Your nice comments regarding our colleague have been shared with the concerned departments. We look forward to welcoming you back to our unique property.Best Regards,Chen Doeun Management Team

Dear Gaston, Thank you for staying with us and for sharing your wonderful experience. We are delighted to read that you enjoyed the hotel and the overall service. Your kind words are highly appreciated. We look forward to the pleasure of welcoming you back to Golden Butterfly Villa for another memorable experience.Kind Regards,Chen Doeun (Mr.)Assistant Front Office Manager

Dear Don, Thank you for sharing your feedback about your recent stay. We truly appreciate the time you took to write such a lovely review of your stay with us. Your nice comments regarding our colleague have been shared with the concerned departments. We look forward to welcoming you back to our unique property.Best Regards,Chen Doeun Management Team

Dear Arielle, Thank you for sharing your feedback about your recent stay. We truly appreciate the time you took to write such a lovely review of your stay with us. Your nice comments regarding our colleague have been shared with the concerned departments. We look forward to welcoming you back to our unique property.Best Regards,Chen Doeun Management Team

Thank you for the positive review 5 out of 5. see you again.

Dear Thank you for staying with us and for sharing your wonderful experience. We are delighted to read that you enjoyed the hotel and the overall service. Your kind words are highly appreciated. We look forward to the pleasure of welcoming you back to Golden Butterfly Villa for another memorable experience.Kind Regards,Chen Doeun (Mr.)Assistant Front Office Manager

Dear Ronald, Thank you for staying with us and for sharing your wonderful experience. We are delighted to read that you enjoyed the hotel and the overall service. Your kind words are highly appreciated. We look forward to the pleasure of welcoming you back to Golden Butterfly Villa for another memorable experience.Kind Regards,Chen Doeun (Mr.)Assistant Front Office Manager

Dear Takahiro Uyama, Thank you for choosing Golden Butterfly Villa and for taking the time to address your concerns regarding your stay. Please accept my sincere apologies for the frustration you experienced during your visit.We regret that we did not meet expectations during your recent stay. Please know that your comments are being heard, and we are doing our best to ensure a situation like this does not occur again. We are reviewing the particulars of your comments regarding the breakfast included in your reservation. We had informed you already we did not see breakfast option on your reservation but Event we did not see it we still offer you to have breakfast at other property with charge anything because we know that you don’t speak English well. we try our best to help you. I am also very disappointed this case happened with our hotel. In the future reservation I will promise to not have like this case happened again. Anyway, I apologize profusely about these lapses in service and quality- this is not the standard to which we aspire, nor which our guests have the right to expect.We appreciate your patience and understanding and we look forward to the opportunity to welcome you back for a much more positive Wedgewood experience.Yours truly,Chen Management Team

Dear John Foley,Thank you for staying with us and for sharing your wonderful experience. We are delighted to read that you enjoyed the hotel and the overall service. Your kind words are highly appreciated. We look forward to the pleasure of welcoming you back to Golden Butterfly Villa for another memorable experience.Kind Regards,Chen Doeun (Mr.)Assistant Front Office Manager

Dear Kosuke Kobayashi,Thank you for staying with us and for sharing your wonderful experience. We are delighted to read that you enjoyed the hotel and the overall service. Your kind words are highly appreciated. We look forward to the pleasure of welcoming you back to Golden Butterfly Villa for another memorable experience.Kind Regards,Chen Doeun (Mr.)

Dear Anthony,Thank you for staying with us and for sharing your wonderful experience. We are delighted to read that you enjoyed the hotel and the overall service. Your kind words are highly appreciated. We look forward to the pleasure of welcoming you back to Golden Butterfly Villa for another memorable experience.Kind Regards,Chen Doeun (Mr.)Assistant Front Office Manager

Dear PadmakarThank you for staying with us and for sharing your wonderful experience. We are delighted to read that you enjoyed the hotel and the overall service. Your kind words are highly appreciated. We look forward to the pleasure of welcoming you back to Golden Butterfly Villa for another memorable experience.Kind Regards,Chen Doeun (Mr.)Assistant Front Office Manager

Dear Kevin,Thank you for staying with us and for sharing your wonderful experience. We are delighted to read that you enjoyed the hotel and the overall service. Your kind words are highly appreciated. We look forward to the pleasure of welcoming you back to Golden Butterfly Villa for another memorable experience.Kind Regards,Chen Doeun (Mr.)Assistant Front Office Manager

Dear Takeshi Hatsude, Thank you for staying with us and for sharing your wonderful experience. We are delighted to read that you enjoyed the hotel and the overall service. Your kind words are highly appreciated. We look forward to the pleasure of welcoming you back to Golden Butterfly Villa for another memorable experience.Kind Regards,Chen Doeun (Mr.)Assistant Front Office Manager

Dear Kaori Noguchi,Thank you for staying with us and for sharing your wonderful experience on Expedia.com We are delighted to read that you enjoyed the hotel and the overall service. Your kind words are highly appreciated. We look forward to the pleasure of welcoming you back to Golden Butterfly Villa for another memorable experience.Kind Regards,Chen Doeun (Mr.)Assistant Front Office Manager

Dear Daniel Pawelski,Thank you for staying with us and for sharing your wonderful experience. We are delighted to read that you enjoyed the hotel and the overall service. Your kind words are highly appreciated. We look forward to the pleasure of welcoming you back to Golden Butterfly Villa for another memorable experience.Kind Regards,Chen Doeun (Mr.)Assistant Front Office Manager

Dear Meradythe Edson, Greeting from Golden Butterfly Villa!Many thanks for choosing Golden Butterfly villa on your Vacation in Siem Reap City and rating review for us on Expdedia.com . I had red your reviews and your mention our staff was pleasant and helpful for you . I will share your kindly word to my team to celebrate together . Beside your excellent review . I really do apologize for inconvenient our beds for you. We will check it and fixed to our next future guest to getting more and more conformable. We look forward to the pleasure of welcoming you back to Golden Butterfly Villa for another memorable experience.Kind Regards,Chen Doeun (Mr.)Assistant Front Office Manager

Dear Maarten Bekers,Thank you for staying with us and for sharing your wonderful experience. We are delighted to read that you enjoyed the hotel and the overall service. Your kind words are highly appreciated. We look forward to the pleasure of welcoming you back to Golden Butterfly Villa for another memorable experience.Kind Regards,Chen Doeun (Mr.)Assistant Front Office Manager

Dear Gemma,Thank you for staying with us and for sharing your wonderful experience. We are delighted to read that you enjoyed the hotel and the overall service. Your kind words are highly appreciated. We look forward to the pleasure of welcoming you back to Golden Butterfly Villa for another memorable experience.Kind Regards,Chen Doeun (Mr.)Assistant Front Office Manager

Thanks you for rating us on Expedia Group. Wish you have a safe travel and see you soon again. Best Regards, Chen

Dear Alexandra, Thank you for staying with us and for sharing your wonderful experience. We are delighted to read that you enjoyed the hotel and the overall service. Your kind words are highly appreciated. We look forward to the pleasure of welcoming you back to Golden Butterfly Villa for another memorable experience.Kind Regards,Chen Doeun (Mr.)Assistant Front Office Manager

Dear Diego Scual, Thank you for staying with us and for sharing your wonderful experience. We are delighted to read that you enjoyed the hotel and the overall service. Your kind words are highly appreciated. We look forward to the pleasure of welcoming you back to Golden Butterfly Villa for another memorable experience.Kind Regards,Chen Doeun (Mr.)Assistant Front Office Manager

Dear Gerard, Thank you for staying with us and for sharing your wonderful experience. We are delighted to read that you enjoyed the hotel and the overall service. Your kind words are highly appreciated. We look forward to the pleasure of welcoming you back to Golden Butterfly Villa for another memorable experience.Kind Regards,Chen Doeun (Mr.)Assistant Front Office Manager

Dear Value Guest, Thank you for staying with us and for sharing your wonderful experience. We are delighted to read that you enjoyed the hotel and the overall service. Your kind words are highly appreciated. We look forward to the pleasure of welcoming you back to Golden Butterfly Villa for another memorable experience.Kind Regards,Chen Doeun (Mr.)Management Team

Dear Thank you for staying with us and for sharing your wonderful experience. We are delighted to read that you enjoyed the hotel and the overall service. Your kind words are highly appreciated. We look forward to the pleasure of welcoming you back to Golden Butterfly Villa for another memorable experience.Kind Regards,Chen Doeun (Mr.)Management Team

Dear Taurean, Thank you for choosing Golden Butterfly Villa and for taking the time to address your concerns regarding your stay. Please accept my sincere apologies for the frustration you experienced during your visit.We regret that you did not meet expectations during your recent stay. Please know that your comments are being heard, and we are doing our best to ensure a situation like this does not occur again. We are reviewing the particulars of your comments regarding staff assist and cleaning room will take action fixed this case for not happened next guest and also the issues you mentioned about to helping you on your sim phone card I have well noted this case but we could not have because you sim card has brought from other country so we couldn’t call to check for you we do hope that you will understand this problem. Anyway, I apologize profusely about these lapses in service and quality- this is not the standard to which we aspire, nor which our guests have the right to expect.Thank you again for sharing your feedback. Your constructive observations will enable us to more effectively focus our energies in the future so as to ensure that all guests receive the highest degree of hospitality.We appreciate your patience and understanding and we look forward to the opportunity to welcome you back for a much more positive experience.Yours truly,Chen Management Team

Dear Matthew,Thank you for staying with us and for sharing your wonderful experience. We are delighted to read that you enjoyed the hotel and the overall service. Your kind words are highly appreciated. We look forward to the pleasure of welcoming you back to Golden Butterfly Villa for another memorable experience.Kind Regards,Chen Doeun (Mr.)Management Team

Dear Karen, Thank you for staying with us and for sharing your wonderful experience. We are delighted to read that you enjoyed the hotel and the overall service. Your kind words are highly appreciated. We look forward to the pleasure of welcoming you back to Golden Butterfly Villa for another memorable experience.Kind Regards,Chen Doeun (Mr.)Management Team

Dear Hotaka, Thank you for staying with us and for sharing your wonderful experience. We are delighted to read that you enjoyed the hotel and the overall service. Your kind words are highly appreciated. We look forward to the pleasure of welcoming you back to Golden Butterfly Villa for another memorable experience.Kind Regards,Chen Doeun (Mr.)Management Team

Dear Koki, Thank you for staying with us and for sharing your wonderful experience. We are delighted to read that you enjoyed the hotel and the overall service. Your kind words are highly appreciated. We look forward to the pleasure of welcoming you back to Golden Butterfly Villa for another memorable experience.Kind Regards,Chen Doeun (Mr.)Management Team

Dear Christian, Thank you for staying with us and for sharing your wonderful experience. We are delighted to read that you enjoyed the hotel and the overall service. Your kind words are highly appreciated. We look forward to the pleasure of welcoming you back to Golden Butterfly Villa for another memorable experience.Kind Regards,Chen Doeun (Mr.)Management Team

Dear Jacob, Thank you for staying with us and for sharing your wonderful experience. We are delighted to read that you enjoyed the hotel and the overall service. Your kind words are highly appreciated. We look forward to the pleasure of welcoming you back to Golden Butterfly Villa for another memorable experience.Kind Regards,Chen Doeun (Mr.)Management Team

Dear Robbert, Thank you for staying with us and for sharing your wonderful experience. We are delighted to read that you enjoyed the hotel and the overall service. Your kind words are highly appreciated. We look forward to the pleasure of welcoming you back to Golden Butterfly Villa for another memorable experience.Kind Regards,Chen Doeun (Mr.)Management Team

Dear Yu Jin,Thank you for staying with us and for sharing your wonderful experience. We are delighted to read that you enjoyed the hotel and the overall service. Your kind words are highly appreciated. We look forward to the pleasure of welcoming you back to Golden Butterfly Villa for another memorable experience.Kind Regards,Chen Doeun (Mr.)Management Team

Dear Janelle, Thank you for staying with us and for sharing your wonderful experience. We are delighted to read that you enjoyed the hotel and the overall service. Your kind words are highly appreciated. We look forward to the pleasure of welcoming you back to Golden Butterfly Villa for another memorable experience.Kind Regards,Chen Doeun (Mr.)Management Team

Dear Suzuka, Thank you for staying with us and for sharing your wonderful experience. We are delighted to read that you enjoyed the hotel and the overall service. Your kind words are highly appreciated. We look forward to the pleasure of welcoming you back to Golden Butterfly Villa for another memorable experience.Kind Regards,Chen Doeun (Mr.)Management Team

Dear Justin, Greeting from Golden Butterfly Villa!We are do apology to hearing that you not get your expectation. We will briefing to team for making sure that not happen this case again. Many thank for your feedback and we are looking for welcome you again in next future. Best Regards, Chen Management Team.