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Diamond Excellence Resort

5.0 star property
Travelers soak up the sun on a private beach or indulge in rejuvenating spa treatments, while indoor and outdoor pools with waterslides promise endless fun

Choose dates to view prices

Crystal Palace Luxury Resort & Spa - All Inclusive offers a private beach and 7 restaurants serving everything from breakfast to Mexican cuisine. Guests can join fitness classes at the health club or unwind with facials and massages at the spa.

Reviews

8.6 out of 10
Excellent

Popular amenities

  • On private beach
  • Pool
  • All-inclusive
  • Spa
  • Parking included
  • Free Wi-Fi
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Policies

Check-in

Check-in start time: 2:00 PM; check-in end time: 12:30 PM
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Renovations and closures

The property is closed between 7 January and 2 February.

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome

Payment types at the property

Important information

Optional extras

  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a smoke detector
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
Property Registration Number 25842

We should mention

Only registered guests are allowed in the guestrooms
No pets and no service animals are allowed at this property

Frequently asked questions

Does Diamond Excellence Resort have a pool?

Yes, this property has an indoor pool, an outdoor pool and a children's pool.

Is Diamond Excellence Resort pet-friendly?

No, pets are not allowed at this property.

How much is parking at Diamond Excellence Resort?

Self-parking is free at this property.

What time is check-in at Diamond Excellence Resort?

Check-in start time: 2:00 PM; check-in end time: 12:30 PM. A fee applies for early check-in (subject to availability).

What time is check-out at Diamond Excellence Resort?

Checkout is at noon. Late check-out is available for a fee (subject to availability).

Are there all-inclusive benefits at Diamond Excellence Resort?

Yes, the property is all-inclusive. Activities include football, tennis, volleyball and more.

Where is Diamond Excellence Resort located?

Nestled on the beach, this Manavgat property is within 1 mi (2 km) of Side West Beach and Aquapark. Genel plaj and Süral Shopping Center are also within 3 miles (5 km).

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on selected room rates because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Reviews

8.6

Excellent

8.6

Cleanliness

7.8

Location

8.4

Staff & service

8.8

Property conditions & facilities
Rating 10 - Excellent. 55 out of 97 reviews
Rating 8 - Good. 27 out of 97 reviews
Rating 6 - Okay. 5 out of 97 reviews
Rating 4 - Poor. 3 out of 97 reviews
Rating 2 - Terrible. 7 out of 97 reviews

Reviews

Verified

10/10 Excellent

Joel

Liked: Cleanliness, staff & service, property conditions & facilities
The all inclusive makes life easy
Stayed 4 nights in Aug 2024
Verified

8/10 Good

Serhat

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Yorum

Oda da hem küvet hem duş olması güzel değildi. Et çeşitliliği azdı ve sıcak yemek için beklemek gerekiyordu. Genel temizlik, havuz, plaj ve sahil restaurant başarılıydı.
Stayed 3 nights in Jun 2024
Verified

10/10 Excellent

Philipp

Liked: Cleanliness, staff & service, property conditions & facilities
Alles wunderbar. Einfach toll
Stayed 6 nights in Oct 2022
Verified

8/10 Good

Murat

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
war ok
Stayed 6 nights in Oct 2022
Verified

10/10 Excellent

Matthias Kurt

Liked: Staff & service
Das Hotel ist in die Jahre gekommen und sollte mal saniert werden.Das Personal ist freundlich und bemüht sich die Gäste zu befriedigen.
Stayed 10 nights in Sep 2022
Verified

8/10 Good

Sabri

Liked: Cleanliness, staff & service, amenities
War sehr angenehm. Sauber, freundlich und hilfsbereit. location (Unterkunft) Top
Stayed 11 nights in Aug 2022
Verified

10/10 Excellent

Maria Ruby

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nous avons beaucoup aimé les installations, super beau et très propre.
Stayed 5 nights in Jun 2022
Verified

10/10 Excellent

Amal

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Godt Hotel

Hotellet er i meget pæn stand, værelserne er stor og rumlige, rengøring på fællesarealerne og værelserne er god. poolområdet var også godt, dog wc ved poolområdet var ikke altid ren. Personalet er venlige, og serviceminded dog kan sproget være en barierer da de kan ikke tale/ forstå engelsk, der skal bruges google translate. Restauranten på hotellet er stor, maden er ok og er lidt en gentagelse.
Stayed 14 nights in Jul 2021
Verified

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Absolutely worth it
Stayed 1 night in Jul 2021
Verified

10/10 Excellent

Akif

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Temiz ,sakin bi oteldi . Çalışanlar özverili .havuz gayet güzel ve çocuklar için çok iyi. Yemek işi biraz vasat .sahile 0 konumda . Bi sürü bar var içeceğe ulaşmak çok kolay.çocuklu aileler için çok ideal .
Stayed 3 nights in Jul 2021
Verified

2/10 Terrible

Mina

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Such a bad place to book from them specially when you want to cancel your booking. Their bad in communication and and so bad in their connection. I tried to call them they do not respond and they do not accept your request.
Stayed 2 nights in Aug 2020
Verified

4/10 Poor

Emre

Disliked: Staff & service, property conditions & facilities

Hold deg unna dette hotellet

Anbefaler ikke dette hotellet i det hele tatt. Verken ansatte eller komforten var bra.
Stayed 2 nights in Aug 2020
Verified

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Always clean friendly staff house keeping excellent Not able to book al a carte as unavaiable and had to show how to provide correct information and not giving message when leaving to say transport delayed
Stayed 7 nights in Sep 2019
Verified

6/10 Okay

Verified traveller

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Sandy beach is amazing and very clean. Sun shades are available and covers a big side of the beach. SPA services (for a fee) are excellent!
Stayed 5 nights in Aug 2019
Verified

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Mehmet in the reception was really unique, this 24/7 smiley face
Stayed 5 nights in Jul 2019
Verified

8/10 Good

AHMET

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

İyi bir tercih

Yeri güzeldi Denizini çok beğendim Yemekler beklentimin üstündeydi Personel yardımseverdi
Stayed 4 nights in Jun 2019
Verified

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Super Hotelanlage direkt am Strand. Nette Personal und Sauberkeit top.Das Essen war super lecker und verschiedene Auswahl gab es. Empfehlenswert....
Stayed 4 nights in Aug 2018
Verified

8/10 Good

Abdelmalek

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel tres bien Tres bon sejour Personnel a l'ecoute.Tres bonnes prestations
Stayed 7 nights in Oct 2018
Verified

2/10 Terrible

Ümran

Liked: Property conditions & facilities, room comfort
Disliked: Cleanliness, staff & service

Für das Geld lieber etwas anderes

Ich weiß gar nicht wo ich anfangen soll... 1) an der Rezeption hat man uns empfangen aber keine einzige Info über das Hotel gegeben. Der Portier hat dies dann netterweise übernommen... 2) die Reinigung der Zimmer ist sehr oberflächlich. Meist liegen überall Haare noch rum und die Spiegel bleiben voller Wasserflecken. Die gebrauchten Gläser/ Tassen werden wahrscheinlich nur kurz unter das Wasser gehalten. 3) das Bad und das Waschbecken ist verstopft. Wenn man duscht braucht man gar kein Swimmingpool mehr... Haben uns bereits 2 mal beschwert und die Antwort war das sei normal bei denen... 4) Telefon ist auch kaputt aber das interessiert auch keinen... 5) wenn man als Türke hierher kommt, merkt man schnell dass die ausländischen Touristen vom Personal viel besser behandelt werden. Die sind freundlicher zu denen und kommen immer wieder zu denen an den Tisch... wenn man hier als Türke bedient werden will, hat man kaum eine Chance. Am besten selber aufstehen und holen... 6) man bestellt etwas ohne Alkohol bekommt aber ein alkoholisches Cocktail und der Barkeeper entschuldigt sich nicht einmal. 8) wenn man sich beschwert bietet man einem nur ein Abend im alacarte restaurant an sonst passiert gar nichts 9) wenn man Schokolade/ Kekse aus Deutschland dabei hat am besten im Safe einschließen... eine ungeöffnete Verpackung wird dreist vom Personal im Zimmer aufgemacht und verzehrt. 10) das Personal ist entweder überfordert oder nicht qualifiziert für die Jobs
Stayed 7 nights in Sep 2018
Verified

10/10 Excellent

Jack

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Truly 5 stars infrastructure and service

It was our first time in Turkey and first time in The Crystal Palace Spa. Expedia mi-sold (it was on their website) the holiday to us claiming it was a 24 hours check-in. It is not. Despite the fact that the hotel also couldn't find my booking, after i had travelled overnight to get there, the night manager said "we were his guests" until the situation was resolve (over 4 hours later). He allowed us to have breakfast and use the swimming pool. The hotel is beautiful and clean. The staff is friendly. The food is varied and abundant, even for fussy eaters like me and my 6 years old son. The entertainment team is unstoppable. The irish bar servers Becks, just in case you fancy some non-turkish beer. Some of the staff (bar/restaurant) don't speak very good english, but with smiles and good-will you'll manage to get anything you want. I will definitely return to Crystal Palace, but not via Expedia.
Stayed 6 nights in Aug 2018
Verified

8/10 Good

Fatma

Liked: Property conditions & facilities, room comfort
Disliked: Cleanliness
L’hotel est dans son ensemble assez bien. La nourriture est excellente. La plage est superbe. Mais malheureusement le ménage n’etait pas fait correctement. L’aspirateur n’etait presque jamais passé. La piscine extérieure est un peu petite à mon goût. L’equipe d’animation est excellente. Il trouve toujours quelque chose à faire avec les enfants, quelque soit leur âge. Les animations en soirée étaient très réussies.
Stayed 5 nights in Jul 2018
Verified

10/10 Excellent

Simone

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great hotel and animation team!

Great hotel, food, staff and beautiful sea! Totally recommend and will go there again! Thanks!
Stayed 5 nights in Jul 2018
Verified

2/10 Terrible

bea

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Horrible , manger de la purée pendant une semaine . Évitez absolument
Stayed 6 nights in Jul 2018
Verified

10/10 Excellent

Rami

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

perfectooooo

we stay 7 nights it was very good holeday the servies room no 1 clean nice view ... and the room is big ...
Stayed 6 nights in Jul 2018
Verified

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Tolles Hotel am Strand.

Tolles Hotel mit vielen Annehmlichkeiten. Schöne Anlage mit genügend Liegen und Sonnenschutzdächern, -schirmen. Extra Speisesaal für Erwachsene.
Stayed 8 nights in Jun 2018