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"The best hotel in York!! Cathy was phenomenal and went above and beyond to make sure we were comfortable!! Would stay there next time we are in York and highly recommend this hotel to anyone visiting York!!"

"i"

"Very friendly management. Very friendly staff. Had an extended stay here. Quiet & clean place overall."

"Liked the cleanliness of the hotel and the free breakfast"

"Nothing"

"Curious clean and on point"

"Shops nearby"

"Found a roach in the room and bugs behind the paintings. My wife and son were there for a baseball tournament. Absolutely disgusting, will never stay there or that brand hotel again, No staff, automated check in, horrible experience."

"We started our stay by having lunch in the restaurant. The beer they brew on site was very very good as was the food and the service. Our room was spacious and clean. Comfortable bed. The only negative was our experience in the pub they have in the basement. It was a mediocre experience. So we recommend the hotel based on our experience with everything except the pub. Plenty of free parking as well"

"Everything was great"

"My room had bed bugs. Woke up to a couple four bites on my back. Found a living one on the pillow. Took a video and showed it to front desk. They just moved me to another room. Didn’t compensate me or discount the room charges for the night I slept with bed bugs. I used to work at a hotel and it’s pretty standard procedure to refund a guest that experiences bed bugs at our hotel. Definitely not going back."

"We stayed for two nights while visiting the area. Rooms were well maintained and clean which is a biggie for me. Complimentary breakfast was very nice. Staff were super friendly and accommodating. Parking was ample."

"Nice"

"The lady in the front desk was so very helpful and 100% cooperative in taking care of my request. Thank you !!"

"Very clean"

"Room was nice. Clean. "

"everything was but the appearance outside was terrible."

"Staff was very nice and helpful. It sits right off the highway which is convenient. Good for a quick stay over and nothing more."