We paid a premium for a waterfall pool suite but were given a room with no view. The local staff admitted no rooms with a room exist and marketing pictures on the website and Expedia are misleading. Hotel management would not make themselves available to deal with the situation.The hotel is dated. Rooms had bugs. The pool was not clean. Restaurant mediocre and does not cater well to western taste. Appalling experience, I am surprised Expedia continue to partner with them given the open misrepresentation of the rooms and facilities.
Booked a trip for my parents to visit Assam and Meghalaya. As part of that trip, we booked this hotel in Cherrapunji for them for 3 nights. They couldn't have been happier. From the hospitality of the chef to the comfort and views of the dew drop room, they loved every aspect of their stay. Would highly recommend the hotel. You get what you pay for in this case...!
expensive for the facilities available. Wonder architecture of dining hall. Perfect view of 7 sisters fall.
เข้าพัก 1 คืน, ธันวาคม 2017
รีวิวที่ตรวจสอบแล้ว
6/10 พอใช้
ผู้เข้าพักจริง
26 พ.ค. 2017
ไม่ชื่นชอบ: พนักงานและบริการ
AVERAGE STAY
ONLY THE MAIN THING ABOUT THIS PROPERTY IS ITS LOCATION. AND ALL OTHER THINGS ARE AVERAGE. IF YOU CAN WAIT FOR AN HOUR FOR FOOD (LUNCH AND DINNER) THEN IT IS FINE, OTHERWISE GOD KNOWS YOU WILL GET FOOD SERVED TO YOUR ROOM OR IN THE RESTURANT OR NOT. ONLY TWO GUYS ARE GOOD IN THE CAFETERIA 1. DEEPAK & 2. PRADEEP. THESE TWO GUYS ARE CLEANING THE TABLES, PICKING UP USED UTENSILS, TAKING YOUR ORDER AND SERVING YOU FOOD AND MORE OVER LISTENING THE COMPLAINTS OF ALL THE GUEST. THERE IS NO CLEANER, NO WAITER, NO MANAGER IN THE RESTURANT, WHO WILL DO ANY KIND OF HELP TO THE GUEST. YOU WILL SEE BOTH OF THEM FROM 6.30AM TO 11.00 IN THE NIGHT.