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"In the original room I was given, the bathroom smelled like urine. I had to request a new room."

"all"

"Room was really clean and staff was great."

"room was well meant maintained, clean, friendly staff"

"Clean Towel had wad of black hair inside when opened to use after shower. I’m bald and my wife is a blonde, not ours. Second towel was stained with black marks, but appeared otherwise clean. Traded them in for cleanish towels after realizing they were not fully clean. Floor was so dirty that both my wife and I took a wash cloth to wipe off our feet after shower so as to avoid black marks when we got in bed. Floors were laminate but didn’t appear to have been mopped correctly. Refrigerator...

"Air conditioning, hot water and fridge worked great but hair in the sink, the beds were nasty "

"bathroom was in disrepair and the tub was stained and filthy."

"We were very disappointed with the Holiday Inn in Columbus, Texas. I would not recommend this property to anyone! This hotel needs to be refurbished or remodeled or leveled and start over. This Holiday Inn is not like any other Holiday Inn we have stayed in. I suggest management go spend two nights in this property. See what I'm saying. Disappointing!!! Holiday Inn - You can do better... ...Kay Shiflet"

"It’s a dirty dump! The pool was gross (bugs, chipped concrete, full trash, and trash in the bushes). The fitness center was a sauna - the air conditioning didn’t work and it was 80 degrees in there according to the thermostat. They said they were having someone come “next week” to fix it. They didn’t even have towels in there. When we checked in, the woman wouldn’t give us an extra blanket - said we could just turn down our AC. She also said there was nowhere to get water even though there is a...

"Pool was unusable. Asked for refund and was denied. We booked this specifically to spend a day with our kids at the pool."

"I booked this online and reserved it. They charged me $96 on my credit card (I didn’t know they had charged me until I looked at my card days later. I thought I was going to pay when we got there. When we got there that evening, they said that there are no rooms available. So we left and stayed at another hotel in Schulenburg. I realized days later they still charged my credit card online. & he is REFUSING to refund me even tho we didn’t stay there cz they said there were no rooms left...