Located close to Dongmen Pedestrian Street and Huaqiangbei, Shangri-La Shenzhen provides a poolside bar, shopping on-site and mini golf. Treat yourself to a massage at the on-site spa. At the 4 on-site restaurants, enjoy breakfast, lunch, dinner, light fare and happy hour. In addition to a coffee shop/cafe and a garden, guests can connect to free in-room WiFi.
Located in Luohu neighbourhood, Shangri-La Shenzhen is connected to a shopping centre. Dongmen Pedestrian Street and Huaqiangbei are worth exploring if shopping is on the agenda, while those wishing to experience the area's popular attractions can visit Splendid China Folk Village and Happy Valley. Travelling with kids? Don't miss Window of the World. Visit our Shenzhen travel guide
Luxury family-friendly hotel near Dongmen Pedestrian Street
Located close to Huaqiangbei, Shangri-La Shenzhen provides a poolside bar, shopping on-site and mini golf. Treat yourself to a massage at the on-site spa. At the 4 on-site restaurants, enjoy breakfast, lunch, dinner, light fare and happy hour. Free in-room WiFi is available to all guests, along with a coffee shop/cafe and a garden.
Other perks at this hotel include:
An outdoor pool and a children's pool, along with sunloungers, pool umbrellas and a lifeguard on site
Free self-parking
Limo/town car service, buffet breakfast (surcharge) and express check-out
Express check-in, babysitting (surcharge) and meeting rooms
Guest reviews speak highly of the helpful staff
Room features
All 522 rooms have comforts such as air conditioning and bathrobes, as well as thoughtful touches such as free WiFi and safes.
Extra amenities include:
Deep-soaking baths, free toiletries and hairdryers
Available in all rooms: Free WiFi and wired internet
Available in some public areas: Free WiFi
Parking and transport
24-hour return airport shuttle on request for a surcharge
Limo/town car service
Free self parking on site
Limited on-site self parking
Food and drink
Daily buffet breakfast available 6 AM to 10:30 AM for a fee: CNY 161 for adults and CNY 161 for children
4 restaurants
A bar/lounge
A coffee shop/cafe
A poolside bar
Snack bar/deli
Restaurants on site
360 Bar and Restaurant
Champs Bar and Grill
Coffee Garden
Lobby Lounge
Shang Palace
Things to do
Arcade/game room
Children's pool
Full-service spa
Gym
Mini golf
Outdoor pool
Sauna
Shopping
Steam room
Family friendly
Arcade/game room
Babysitting (surcharge)
Children's pool
In-room refrigerator
Laundry facilities
Lifeguards on site
Mini golf
Outdoor pool
Snack bar/deli
Soundproofed rooms
Conveniences
24-hour front desk
ATM
Free newspapers in lobby
Gift shop/newsstand
Hair salon
Laundry facilities
Luggage storage
Safe at front desk
Guest services
Concierge services
Dry cleaning/laundry service
Housekeeping (daily)
Multilingual staff
Porter/bellhop
Tour and ticket assistance
Wedding services
Business services
Business centre
Meeting rooms
Outdoors
Garden
Pool loungers
Pool umbrellas
Full-service spa
19 treatment rooms
Massage
Accessibility
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Lift
Wheelchair accessible (may have limitations)
Wheelchair-accessible path of travel
Wheelchair-accessible registration desk
More
1 building
32 floors
Ballroom
Banquet hall
Built in 1992
Designated smoking areas
Lifeguards
Room amenities
Bedroom
Bedsheets provided
Blackout drapes
Bathroom
Deep soaking bathtub
Dressing gowns
Free toiletries
Hair dryer
Shower/bathtub combination
Slippers
Towels provided
Entertainment
40-inch LED TV with satellite channels
Food and drink
Coffee/tea maker
Electric kettle
Free bottled water
Limited room service
Minibar
Refrigerator
Restaurant dining guides
More
Air conditioning
Desk
Iron/ironing board
Safe
Soundproofed rooms
Policies
Check-in
Check-in start time: 2:00 PM; check-in end time: noon
Contactless check-in and check-out are available
Express check-in available
Check-out
Check-out before noon
Contactless check-out
Express check-out available
Special check-in instructions
Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
Information provided by the property may be translated using automated translation tools
Guests who book breakfast-inclusive rate plans will receive breakfast for guests age 12 and older.
Access methods
Staffed front desk
Pets
Pets not allowed
Children and extra beds
Children are welcome
Children up to the age of 11 years can stay for free if using existing beds when occupying the parent or guardian's room
Cots (infant beds) are not available
Payment types at the property
Important information
Optional extras
Fee for buffet breakfast: from approximately CNY 161 for adults and from CNY 161 for children
Airport shuttle fee: CNY 600 per vehicle
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
The listed child breakfast fee applies to guests age 11 and younger. This property requires guests to wear swim caps in the pool.
National rating
Property class, provided by our rating system, is based on property type, amenities and services.
Property is also known as
Hotel Shangri-la Shenzhen
Shangri-la Hotel Shenzhen
Shangri-la Shenzhen
Shangri-la Shenzhen Hotel
Shenzhen Hotel Shangri-la
Shenzhen Shangri-la
Shenzhen Shangri-la Hotel
Futian Shangri-La Shenzhen Hotel Shenzhen
Shangri La Hotel Shenzhen
Shangri-La Shenzhen Hotel
Shangri la Hotel Shenzhen
Shangri-La Shenzhen Shenzhen
Shangri-La Shenzhen Hotel Shenzhen
Frequently asked questions
Does Shangri-La Shenzhen have a pool?
Yes, this property has an outdoor pool and a children's pool.
How much does it cost to stay at Shangri-La Shenzhen?
As of 8 Mar 2026, prices found for a 1-night stay for 2 adults at Shangri-La Shenzhen on 22 Mar 2026 start from ฿2,414, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.
Is Shangri-La Shenzhen pet-friendly?
No, pets are not allowed at this property.
How much is parking at Shangri-La Shenzhen?
Self-parking is free at this property.
What time is check-in at Shangri-La Shenzhen?
Check-in start time: 2:00 PM; check-in end time: noon. After-hours check-in is not available.
What time is check-out at Shangri-La Shenzhen?
Checkout is at noon.
Does Shangri-La Shenzhen provide a shuttle to the airport?
Yes, there's an airport shuttle that runs on request. A fee of CNY 600 per vehicle applies.
Where is Shangri-La Shenzhen located?
This family-friendly Shenzhen hotel is located in the business district, within 3 mi (5 km) of Dongmen Pedestrian Street and Huaqiangbei. Shenzhen Convention and Exhibition Center and Splendid China Folk Village are also within 9 mi (15 km). Luohu Station is 6 minutes by foot and Renmin South Station is 9 minutes.
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Reviews
Shangri-La Shenzhen Reviews
8.6
Excellent
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
8.6
Cleanliness
8.2
Location
8.8
Staff & service
8.0
Property conditions & facilities
Rating 10 - Excellent. 476 out of 1003 reviews
10 - Excellent
476
Rating 8 - Good. 363 out of 1003 reviews
8 - Good
363
Rating 6 - Okay. 93 out of 1003 reviews
6 - Okay
93
Rating 4 - Poor. 40 out of 1003 reviews
4 - Poor
40
Rating 2 - Terrible. 31 out of 1003 reviews
2 - Terrible
31
Reviews
8/10 Good
Samuel
3 Jan 2026
Liked: Cleanliness, staff & service, amenities
Staff were excellent. Especially our room attendant.
The room was decent, and the massage service was reasonably priced and friendly. They didn’t charge much for the actual package and only asked for a RMB 40 tip per hour, which still made the overall cost very reasonable. The location is excellent, as it’s right next to Shenzhen Railway Station and the Luohu Commercial Center.
The staff was very friendly and helpful especially the manager in the lobby Mr. Henry Wang. He suggested many place for us to visit and the good local restaurants for us to go eat.
Great stay! Family love this hotel my son enjoy his birthday thanks for the staff at the reception Ms.Chang Jia and the guest relations Kiki,Cherry & Yuki will definitely comeback next time.
We spent a wonderful family weekend here, renting two rooms. Location is incredibly convenient! Rooms and lobby are spacious and comfortable. The hotel restaurants served delicious food, especially the authentic Cantonese dim sum - a highlight!
Man
Stayed 2 nights in Jul 2025
6/10 Okay
Allan
29 Sep 2025
Liked: Cleanliness, staff & service, amenities
The property is old need some updates, staffs are courteous and helpful. Very busy surrounding area because it’s very close to border and the train station.