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Hilton Shenzhen Nanhai, China

Property class: 4.5

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Hilton Shenzhen Nanhai offers a peaceful escape near Shekou Ferry Terminal. Guests can explore the marina, relax on the rooftop terrace, or enjoy aromatherapy in the sauna. The property features on-site shopping and several dining venues, including beachfront restaurants.

Reviews

7.4 out of 10
Good

Popular amenities

  • Pool
  • Spa
  • Free Wi-Fi
  • Restaurant
  • Air-conditioning
  • Gym

Room options

Available filters for rooms
Showing 4 of 4 rooms

Standard Room, Hill View

  • Hill view
  • 40 sq m
  • Sleeps 3
  • 1 Double Bed OR 2 Single Beds

View all photos for Room, Sea View

Room, Sea View | Premium bedding, minibar, in-room safe, desk

Room, Sea View

  • Sea view
  • 40 sq m
  • Sleeps 6
  • 1 Double Bed OR 2 Single Beds

Business Studio

  • 40 sq m
  • Sleeps 3
  • 1 Double Bed OR 2 Single Beds

Executive Room, Sea View

  • Sea view
  • 40 sq m
  • Sleeps 3
  • 1 Double Bed OR 2 Single Beds

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About the area

Located in Nanshan, a neighbourhood in Shenzhen, Hilton Shenzhen Nanhai, China is in the entertainment district and near the beach. Shenzhen Soil and Water Conservation Park and Hong Kong Wetland Park reflect the area's natural beauty and area attractions include Window of the World and Sea World. Travelling with kids? Consider Sea World Culture and Art Center and Nanshan Culture Center. Visit our Shenzhen travel guide
Map
No.1 Gongye 1 Rd, Nanshan District, Shenzhen, Guangdong, 518067

What's nearby

  • group of giraffe in Shenzhen, China
    Shenzhen Safari Park
    16 min drive - 17.2 km
  • Shenzhen Bay
    1 min walk - 0.1 km
  • Sea World
    14 min walk - 1.1 km
  • Chiwan Tin Hau Temple
    3 min drive - 2.4 km
  • Luohu Port
    30 min drive - 31.2 km

Getting around

  • Shekou Port Station
    4 min walk
  • Xili Railway Station
    12 min drive
  • Hong Kong International Airport (HKG)
    45 min drive

Restaurants

  • Lobby Lounge
    8 min walk
  • Saanci (Seaside Small Branch)
    14 min walk
  • Bäckerei Thomas
    11 min walk
  • UrCove Space
    7 min walk
  • Brompton
    7 min walk

About this property

Hilton Shenzhen Nanhai, China

Luxury family-friendly hotel located in Nanshan
Take advantage of a marina, a nightclub and a rooftop terrace at Hilton Shenzhen Nanhai, China. For some rest and relaxation, visit the sauna, and indulge in a facial, a body treatment or a massage. At the 4 on-site restaurants, enjoy breakfast, brunch, lunch, dinner and a beachfront location. Stay connected with free in-room WiFi, and guests can find other amenities, such as shopping on-site and a coffee shop/cafe.
You'll also enjoy perks such as:
  • An outdoor pool and a children's pool
  • Breakfast (surcharge), an outdoor tennis court and self-parking (surcharge)
  • A round-trip airport shuttle (surcharge), express check-out and express check-in
  • Concierge services, barbecues and a TV in reception
Room features
All 369 rooms feature comforts such as premium bedding and air conditioning, in addition to thoughtful touches such as free WiFi and safes.
More conveniences in all rooms include:
  • Bathrooms with rainfall showers and deep-soaking baths
  • HDTVs with premium channels
  • Fridges, coffee/tea makers and daily housekeeping

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Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transport

  • 24-hour return airport shuttle (surcharge)
  • Area shuttle (surcharge)
  • Parking on site (surcharge)
  • Limited on-site self parking

Food and drink

  • Breakfast available for a fee: CNY 124 per person
  • 4 restaurants
  • A bar/lounge
  • A coffee shop/cafe

Restaurants on site

  • Hai Xu Room
  • Patio
  • Soba Jin
  • Swallows Nest
  • Yokohama

Things to do

  • Billiards/pool table
  • Children's pool
  • Health club
  • Nightclub
  • Outdoor pool
  • Outdoor tennis court
  • Piano
  • Sauna
  • Shopping
  • TV in common areas

Family friendly

  • Babysitting
  • Children's pool
  • In-room refrigerator
  • Laundry facilities
  • Outdoor pool
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • Business centre
  • Conference centre (8,353 square foot of space)

Outdoors

  • Barbecue grill
  • Garden
  • Marina
  • On the bay
  • Rooftop terrace

Spa

  • 2 treatment rooms
  • Aromatherapy
  • Facials
  • In-room massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair-accessible path of travel

More

  • 1 building
  • 9 floors
  • Ballroom
  • Banquet hall
  • Built in 1986

Room amenities

Bedroom

  • Blackout drapes
  • Premium bedding

Bathroom

  • Deep soaking bathtub
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shower/bathtub combination
  • Slippers
  • Towels provided

Entertainment

  • LCD TV with premium cable channels
  • Pay films

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Minibar
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Desk
  • Free daily newspapers
  • Iron/ironing board on request
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2 PM; check-in end time: 6:30 PM
Express check-in available

Check-out

Check-out before noon
Express check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Children up to the age of 17 years can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available.
Cots (infant beds) are not available

Payment types at the property

Important information

Optional extras

  • Breakfast fee: from approximately CNY 124 per person
  • Airport shuttle fee: CNY 400 per vehicle (one way)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards

We should mention

Reservations are required for massage services; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation

National rating

Property class, provided by our rating system, is based on property type, amenities and services.

Property is also known as

Nan Hai Hotel
Nan Hai Hotel Shenzhen
Nan Hai Shenzhen
Hotel Nan Hai
Nan Hai Hotel
Hilton Shenzhen Nanhai, China Hotel
Hilton Shenzhen Nanhai, China Shenzhen
Hilton Shenzhen Nanhai, China Hotel Shenzhen

Frequently asked questions

Does Hilton Shenzhen Nanhai, China have a pool?

Yes, this property has an outdoor pool and a children's pool.

Is Hilton Shenzhen Nanhai, China pet-friendly?

No, pets are not allowed at this property.

How much is parking at Hilton Shenzhen Nanhai, China?

Self-parking is available for a fee.

What time is check-in at Hilton Shenzhen Nanhai, China?

Check-in start time: 2 PM; check-in end time: 6:30 PM.

What time is check-out at Hilton Shenzhen Nanhai, China?

Checkout is at noon.

Does Hilton Shenzhen Nanhai, China provide a shuttle to the airport?

Yes, there's an airport shuttle. A fee of CNY 400 per vehicle applies.

Where is Hilton Shenzhen Nanhai, China located?

This family-friendly Shenzhen hotel is located by the sea, within a 15-minute walk of Shekou Ferry Terminal, Sea World Culture and Art Center and Shenzhen Bay. Sea World and Chiwan Tin Hau Temple are also within 2 miles (3 km). Shekou Port Station is only a 4-minute walk and Taiziwan Station is 12 minutes.

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on selected room rates because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Hilton Shenzhen Nanhai, China Reviews

7.4

Good

7.8

Cleanliness

7.6

Location

7.8

Staff & service

7.0

Property conditions & facilities
Rating 10 - Excellent. 16 out of 70 reviews
Rating 8 - Good. 28 out of 70 reviews
Rating 6 - Okay. 19 out of 70 reviews
Rating 4 - Poor. 3 out of 70 reviews
Rating 2 - Terrible. 4 out of 70 reviews

Reviews

Verified

6/10 Okay

Verified traveller

Liked: Staff & service
Disliked: Room comfort

Ok hotel; not a 4 star though

The hotel, ostensibly a 4 star hotel, has satisfactory rooms but with rather hard mattresses. The decor in the room I stayed in is a bit dated (a la 1970's) and not up to the standards or expectations for an international 4 star hotel but adequate. Small extras typically provided by 4 and 5 star hotels such as bathroom amenities, were lacking (except at additional cost). I stayed in an executive room which was spacious. The hotel is extremely convenient to the ferry port at Shekou, which connects to Hong Kong. It's a 2 minute walk to the ferry port, as well as a 2 minute walk to the Shenzhen subway system. It's also about a 5-7 minute walk to the Seaworld area where there are many restaurants, bars and a few shops.
Verified

8/10 Good

Verified traveller

Liked: Cleanliness, property conditions & facilities, room comfort

少し古いですが豪華なホテルです。

プール、スポーツ施設、バー、レストランなどが揃っており、豪華なホテルです。 朝食なしで、9000円程度の宿泊料金はリーズナブルだと思いました。部屋は、一番下のビジネススタジオクラスでも、とても広く、くつろげました。ルームサービスのレベルがいまいちでしたが、頼んだチャーハンはとてもおいしかったです。
Verified

10/10 Excellent

phil w

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good hotel

This is my second stay at this hotel. Excellent service. Restaurant is good. Bar is ok. Location is excellent, next to ferry port and metro station. Also, close to Sea World.
Verified

10/10 Excellent

Smifsud

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great service, great location, excellent price

We loved this hotel. It's close to the ferry and very convenient. The staff were extremely friendly and helpful. We booked the executive suite which was very big and comfortable. I would highly recommend this hotel. There were a few restaurants in close vicinity but apart from that there is nothing else there. The hotel could be enhance with a pool bar or cafe.
Verified

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

很不错的酒店

距离客运码头很近。如果从香港到蛇口，坐船过来是最合适的。出了码头就是这个酒店。这也是这个酒店外国人特别多的原因。
Verified

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

位置很近深圳灣口岸, 泳池很捧

位置很近深圳灣口岸, 的士不用10分鐘就到達! 房間很整潔, 地毯稍有味道, 但仍可接受! 泳池很捧, 雖然不是很大, 但環境很好! 步行15分鐘有近海上世界有不同美食, 有超市/ 商店購買食物, 方便極了!
Verified

8/10 Good

Gary

Liked: Cleanliness, staff & service, property conditions & facilities

This is a good hotel and convenient ferry service

I have stayed at the Nan Hai for many years - it is not 5 star but the convenient location makes it a good choice for me.
Verified

6/10 Okay

Verified traveller

Disliked: Cleanliness, property conditions & facilities, room comfort

Okay but not first choice.

Hotel is okay HOWEVER it's dated. First, there's no WiFi in the room. You have to go to the designated Internet area in the lobby and huddle with other hotel quests to check emails. Second, the rooms and the hallways haven't been updated in years. The guest floors are overall dark and dreary. AND our bathroom smelled like urine indicating that the rooms don't get cleaned thoroughly. The food buffet is okay and service there is good. The pool is clean and underutilized. But okay food and clean pool are not enough to get a higher rating for this property. We chose this hotel because it is located near the ferry port. We were able to travel from Shenzhen to Hong Kong Airport without too much delay. However, if there was another hotel choice nearby or a better way to get to the airport, we would not have stayed at the Nan Hai.
Verified

6/10 Okay

Verified traveller

Disliked: Property conditions & facilities, room comfort

立地最高！

宿泊時の湿度が95％？のような日だったからなのか、なんとなく部屋もじめっとしていて快適とは言えなかった。ただしフェリーを利用する人にとっては最高の立地！フェリー乗り場まで徒歩圏内。近々休業（改装？）するとの話ですが、もったいないなあと思います。
Verified

6/10 Okay

Verified traveller

Disliked: Property conditions & facilities

酒店太舊

地理位置不俗，鄰近碼頭及深圳蛇口地鐵站，但酒店內外都很舊了，房內設備和洗手間等都比不上其他同級別的酒店。
Verified

8/10 Good

phil

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excellent service

I stayed at the hotel for 3 nights. Apparently, it was Shekou, Shenzhen's first 5 star hotel. It maintains much of its former grandoure but its age shows through, much like the high school homecoming queen at her fifty year high school reunion. The service is excellent with an extreamly helpfully staff. The rooms are huge with a sitting room. There is a restaurant and bar on site. The location is, literally, next door to the Hong Kong ferry port, a metro station, and local shops and restaurants. The area has a large concentration of expats and stores, restaurants, and bars for expats. Only unfavorable review is of the standard, rock hard mattresses. Also, I was told that the hotel is slated for demolition in October of 2013 so you may wish to confirm that before you book. Otherwise, I would highly suggest this hotel.
Verified

8/10 Good

Guy

Liked: Staff & service, property conditions & facilities

Great, convenient hotel in Shekou

Hotel is literally right next door to the Shekou ferry terminal and only 10-15 minutes walk from convenient shopping and dining in a nicer neighborhood. Staff was gracious and very professional. The lobby and grounds are impressive. My room was a 'business studio", which including an outer TV / sitting room that could be closed off from the sleeping area & bathroom - very spacious and competetively priced; very good rental for the money. The bed was typical Chinese firm, although the bedding was better than most others I've experienced. The bathroom was well-laid out, had good water pressure and plenty of hot water. The small kitchenette had a small freezer/fridge combo, a sink, and a microwave. There was a small terrace, but I only stayed there one night - just passing through to catch my flight from HKIA. I wish I could have stayed longer, and would definitely stay again.
Verified

8/10 Good

Tim

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good hotel if you're gonna get stuck in Shenzhen.

The Nan Hai is walking distance from the ferry terminal, and walking distance to the ex-pat part of Shenzhen called Shekou. This alone makes it a fine choice for people wanting to have an occasional taste of home while visiting Shenzhen. The hotel was clean and nice throughout, though it felt a little dated. The beds were hard, but that's somewhat to be expected in a Chinese Hotel. Overall recommended.
Verified

8/10 Good

ryou

Liked: Cleanliness, staff & service, room comfort

地下鉄が便利

ホテルに関しては値段とのバランスで見れば納得！海側はベランダがありイスとテーブルを出して中国では珍しい月と星を見ながらワインを楽しめました。地下鉄駅が近く海上世界、大型ショッピングモールへのアクセスもgood！フェリーで香港国際空港への帰国前のクールダウンにはよいかと！ただし、山側では・・・かと
Verified

10/10 Excellent

T.J.

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

to easy

Excellent accommodation, staff always helpful, great location, easy access from the airport ferry terminal, also, the Shekou district. I highly recommend this hotel. I have just rebooked for my return to ShenZhen.
Verified

6/10 Okay

Armend

Disliked: Room comfort
I didn't like the hotel no wifi at the rooms even in lobby the internets are very poor so one day I stayed at this hotel and I changed.
Verified

6/10 Okay

Verified traveller

Disliked: Staff & service

Kein Hotel für Touristen

Negativ:Haare vom letzten Gast noch im Abfluss, Badutensilien kosten extra (Zahnbürste und Kamm 2 US$ Positiv: 2min zu Fuss zum Fährterminal nach Hongkong und zum Flughafen, schöne Anlage mit Pool und Palmen
Verified

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, room comfort

bon emplacement

hôtel très bien
Verified

6/10 Okay

Verified traveller

Liked: Cleanliness

Good value

Nice hotel. Hasn't been updated in years, but still not bad.
Verified

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Perfect location, friendly service, great value

Located next to the ferry terminal in the Shouku area this slightly worn down "Chinese 5 star"-rated hotel feels like a great choice for both holiday and business in this part of Shenzhen, where Visa on entry from the HKG airport or HongKong Central makes it a smooth entry point to China. Well maintained, spacious rooms, friendly staff and generous pool/relax area makes the NanHai a great value option. Current noise from nextdoor construction of massive new Hilton property and refurbishment of the marina less of an inconvenince than could be feared.
Verified

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service
Slitent men skal pusses opp og beliggenheten blir bedre når utbygging i nabolaget er ferdig
Verified

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

改装工事

まもなく改装工事に入るとのこと、新装開店が楽しみです。 なにせ フェリーターミナルから1分のロケーションは最高です。
Verified

4/10 Poor

Verified traveller

Disliked: Property conditions & facilities, room comfort

herruntergekommenes Hotel mit Ostblock-feeling

Das Hotel ist günstg am Fährterminal und der Metro gelegen; man kann dort ohne größere Probleme übernachten, keine Frage. Von einem 5 Sterne Hotel ist es jedoch Lichtjahre entfernt, deshalb die schlechte Bewertung. Steinharte Betten, schmutzige Silikonfugen im Bad, abgeplatztes Emaille, Putzfrauen, die fast rund um die Uhr ins Zimmer kommen wollen etc. sind nur ein paar Details. Viel mehr ist es der Ostblock-Charakter der das Hotel für Europäer unatraktiv macht. Überall zu viel Personal, jeder bemüht die ihm (von oben gegebene) gut zu machen. Amüsantes Beispiel: Wenn man an den Pool möchte (im Garten gelegen) muss man erst im Untergeschoss vorbei beim Kontrolleur Name und Zimmernummer angeben, dann ab durch die 'Auto-Shower' - man MUSS durch eine richtige Duschstraße um zum Pool zu gelangen. In aller Regel hat man ein Handtuch oder Eine Tasche dabei, die man dann z.B. mit dem Regenschirm schützen muss... Generell sollte man in Shenzhen keinen westlichen Standard erwarten.
Verified

8/10 Good

pino

Liked: Cleanliness, staff & service

高級ホテル

星付きホテルで高級です。日本語スタッフがおり安心。さすがに建物は古いですが、快適です。歯ブラシ有料は中国なのに不便。
Verified

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities

great location

the Hotel is a bit overpriced but great location