Dear guest,we are very grateful for your sincere comments. It is our honor to spend this pleasant time with your stay. We are also excited to learn of your satisfaction with our associate who has impressed you. We will continue to bring the authentic and warm service to our guests as we always did. We look forward to welcoming your next visit.Wish you all the best!
Dear guest,we are very grateful for your sincere comments. It is our honor to spend this pleasant time with your stay. We are also excited to learn of your satisfaction with our associate who has impressed you. We will continue to bring the authentic and warm service to our guests as we always did. We look forward to welcoming your next visit.Wish you all the best!Hyatt Regency Shenzhen Yantian
no coffee maker in room, shower drain clogged, front desk having hard time understand English. Breakfast restraunt is over-crouded and understaffed as hotel sells lots of buffet tickets to non-hotel guests. I was shocked this is a hyatt property open just couple months.
Dear Guest,
Thank you for choosing Hyatt Regency Shenzhen Yantian, and we truly apologize for any inconvenience caused during your stay. Accordingly, hotel has reviewed all the problems as you mentioned and positive adjustment will be carried out. Also, we sincerely invite you to contact us via hotel public email shenzhenyantian.regency@hyatt.com for further advices. After all, thank you again for joining us and look forward to your next visit!
Dear Guest, thank you for your stay at Hyatt Regency Shenzhen Yantian! We are glad to hear from you, especially to be noticed you had a wonderful stay. Look forward to your next visit!