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Oriental Ginza Hotel Shenzhen

4.0 star property
Travelers find world-class dining and upscale amenities at this sophisticated hotel near Shenzhen Safari Park and the energetic Happy Coast

Choose dates to view prices

Happy Coast's vibrant energy surrounds this hotel where guests can savor meals at three different restaurants or take in views from the rooftop. The property offers convenient in-room WiFi and dry cleaning/laundry services, with Shenzhen Safari Park just a short distance away.

Reviews

8.0 out of 10
Very good

Popular amenities

  • Pool
  • Parking included
  • Free Wi-Fi
  • Restaurant
  • Air-conditioning
  • Gym

Room options

Available filters for rooms
Showing 7 of 7 rooms

View all photos for Room

Room | 1 bedroom, in-room safe, blackout curtains, soundproofing

Room

10.0 out of 10
Exceptional
(1 review)

Highlights

Soundproofed
Air conditioning
LCD TV
Separate bedroom
Blackout curtains
Hairdryer
Private bathroom
Separate bath and shower
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Room

Room | 1 bedroom, in-room safe, blackout curtains, soundproofing

Room

Highlights

Soundproofed
Air conditioning
LCD TV
Separate bedroom
Blackout curtains
Hairdryer
Private bathroom
Separate bath and shower
  • City view
  • Sleeps 3
  • 2 Single Beds

View all photos for Bay View Deluxe King Bed Room

1 bedroom, in-room safe, blackout curtains, soundproofing

Bay View Deluxe King Bed Room

Highlights

Soundproofed
Air conditioning
LCD TV
Separate bedroom
Blackout curtains
Hairdryer
Private bathroom
Separate bath and shower
  • Bay view
  • Sleeps 3
  • 1 King Bed

View all photos for Bay View Deluxe Twin Bed Room

Bay View Deluxe Twin Bed Room | 1 bedroom, in-room safe, blackout curtains, soundproofing

Bay View Deluxe Twin Bed Room

Highlights

Soundproofed
Air conditioning
LCD TV
Separate bedroom
Blackout curtains
Hairdryer
Private bathroom
Separate bath and shower
  • Bay view
  • Sleeps 3
  • 2 Single Beds

View all photos for Business King Room

Business King Room | 1 bedroom, in-room safe, blackout curtains, soundproofing

Business King Room

Highlights

Soundproofed
Air conditioning
LCD TV
Separate bedroom
Blackout curtains
Hairdryer
Private bathroom
Separate bath and shower
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Business Twin Room

1 bedroom, in-room safe, blackout curtains, soundproofing

Business Twin Room

Highlights

Soundproofed
Air conditioning
LCD TV
Separate bedroom
Blackout curtains
Hairdryer
Private bathroom
Separate bath and shower
  • City view
  • Sleeps 3
  • 2 Single Beds

View all photos for Room

Room | 1 bedroom, in-room safe, blackout curtains, soundproofing

Room

Highlights

Soundproofed
Air conditioning
LCD TV
Separate bedroom
Blackout curtains
Hairdryer
Private bathroom
Separate bath and shower
  • Bay view
  • Sleeps 3
  • 1 King Bed

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Exterior

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  • Free Wi-Fi
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9.4 out of 10, Exceptional, 156 reviews
The price is ฿2,751
฿3,207 total
includes taxes & fees
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About the area

Located in Futian neighbourhood, Oriental Ginza Hotel Shenzhen is connected to a shopping centre. Huaqiangbei and Dongmen Pedestrian Street are worth checking out if shopping is on the agenda, while those wishing to experience the area's popular attractions can visit Window of the World. Shenzhen International Garden and Flower Expo Park and OCT-LOFT Creative Culture Park are also worth visiting. Visit our Shenzhen travel guide
Map
Shennan Boulevard West, Futian District, Shenzhen, Guangdong, 518040

What's nearby

  • NBeer Brewery is serving up a large collection of local brews through a beautiful maze of pipes. Beer and a great setting after exploring OCT, not a bad way to end a day! #golden
    OCT-LOFT Creative Culture Park
    17 min walk - 1.5 km
  • Nightscape of Shenzhen Happy Coast City
    Happy Coast
    2 min drive - 2.4 km
  • Shenzhen International Garden and Flower Expo Park
    12 min walk - 1.1 km
  • St. Anthony's Catholic Church
    15 min walk - 1.3 km
  • Splendid China Folk Village
    19 min walk - 1.6 km

Getting around

  • Hong Kong Lok Ma Chau Station
    6 min drive
  • Nonglin Station
    14 min walk
  • Shenzhen (SZX-Shenzhen Intl.)
    28 min drive

Restaurants

  • Silk 秀•自助餐厅
    11 min walk
  • T'ang Court
    12 min walk
  • Shan Hai Lou
    13 min walk
  • Yonghe King 永和大王
    13 min walk
  • Palm Court
    11 min walk

About this property

Oriental Ginza Hotel Shenzhen

Upscale hotel near Window of the World
You can look forward to a rooftop terrace, a coffee shop/cafe and a garden at Oriental Ginza Hotel Shenzhen. Make sure that you enjoy a meal at the 3 on-site restaurants, including breakfast, lunch and dinner. In addition to a hair salon and dry cleaning/laundry services, guests can connect to free in-room WiFi.
You'll also find perks such as:
  • An indoor pool
  • Free self-parking
  • Buffet breakfast (surcharge), an electric car charging station and express check-out
  • Express check-in, a lift and meeting rooms
Room features
All 481 rooms boast comforts such as air conditioning and bathrobes, as well as thoughtful touches such as free WiFi and safes.
Extra amenities include:
  • Bathrooms with separate baths/showers and free toiletries
  • LCD TVs with satellite channels
  • Electric kettles, daily housekeeping and phones

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Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Electric car charging station on site
  • Free self parking on site
  • Limited on-site self parking

Food and drink

  • Daily buffet breakfast available 7:00 AM to 10 AM for a fee: CNY 99 to 188 for adults and CNY 99 to 188 for children
  • 3 restaurants
  • A coffee shop/cafe

Restaurants on site

  • Chinese Restaurant
  • Western Restaurant

Things to do

  • Gym
  • Indoor pool

Family friendly

  • Indoor pool
  • Laundry facilities
  • Separate bedroom
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance
  • Wedding services

Business services

  • 6 meeting rooms

Outdoors

  • Garden
  • Rooftop terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift (100 centimetre wide door)
  • Wheelchair accessible (may have limitations)

More

  • 1 building
  • 25 floors
  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Separate bathtub and shower
  • Slippers
  • Towels provided

Entertainment

  • LCD TV with satellite channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Limited room service

More

  • Air conditioning (climate-controlled)
  • Iron/ironing board on request
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2:00 PM; check-in end time: anytime
Express check-in available
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Renovations and closures

The following facilities or services will be unavailable from February 13 2026 to February 23 2026 (dates subject to change):
  • One of the swimming pools
  • Fitness facilities

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Cots (infant beds) are not available

Payment types at the property

Important information

Optional extras

  • Fee for buffet breakfast: approximately CNY 99 to 188 for adults and CNY 99 to 188 for children

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room

We should mention

Pool access available from 9:00 AM to 9:00 PM
No pets and no service animals are allowed at this property
A car is recommended for transport to and from this property

National rating

Property class, provided by our rating system, is based on property type, amenities and services.

Property is also known as

Grand Mercure Oriental Ginza Shenzhen
Grand Mercure Oriental Ginza Shenzhen Hotel
Mercure Oriental Ginza
Shenzhen Grand Mercure
Grand Accor Oriental Ginza Shenzhen
Grand Mercure Oriental Ginza Shenzhen Hotel Shenzhen
Grand Mercure Shenzhen Oriental Ginza Hotel
Grand Mercure Oriental Ginza Hotel
Grand Mercure Shenzhen Oriental Ginza
Grand Mercure Oriental Ginza
Grand Accor Oriental Ginza Shenzhen
Oriental Ginza Shenzhen
Oriental Ginza Hotel Shenzhen Hotel
Grand Mercure Shenzhen Oriental Ginza
Oriental Ginza Hotel Shenzhen Shenzhen
Oriental Ginza Hotel Shenzhen Hotel Shenzhen

Frequently asked questions

Does Oriental Ginza Hotel Shenzhen have a pool?

Yes, this property has an indoor pool. Pool access is from 9:00 AM to 9:00 PM. One of the swimming pools will be unavailable from February 13 2026 until February 23 2026 (dates subject to change).

Is Oriental Ginza Hotel Shenzhen pet-friendly?

No, pets are not allowed at this property.

How much is parking at Oriental Ginza Hotel Shenzhen?

Self-parking is free at this property.

What time is check-in at Oriental Ginza Hotel Shenzhen?

Check-in start time: 2:00 PM; check-in end time: anytime.

What time is check-out at Oriental Ginza Hotel Shenzhen?

Checkout is at noon.

Where is Oriental Ginza Hotel Shenzhen located?

Located in Futian, this hotel is within 1 mile (2 km) of Shenzhen International Garden and Flower Expo Park, Shenzhen Bay and St. Anthony's Catholic Church. Splendid China Folk Village and OCT-LOFT Creative Culture Park are also within 1 mile (2 km). Nonglin Station is 14 minutes by foot and Zhuzilin Station is 14 minutes.

Reviews

Oriental Ginza Hotel Shenzhen Reviews

8.0

Very good

8.2

Cleanliness

8.0

Location

8.4

Staff & service

7.8

Property conditions & facilities
Rating 10 - Excellent. 173 out of 549 reviews
Rating 8 - Good. 257 out of 549 reviews
Rating 6 - Okay. 79 out of 549 reviews
Rating 4 - Poor. 24 out of 549 reviews
Rating 2 - Terrible. 16 out of 549 reviews

Reviews

10/10 Excellent

Chihang

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good
Stayed 1 night in Jul 2023

8/10 Good

Yin Wai

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Fine

位置不錯，不過室內游泳池等設施在裝修，而且沒通知、讓我白走一趟
Stayed 3 nights in Jun 2025

8/10 Good

CHIN WEN

Liked: Staff & service

酒店位處行政單位附近，適合洽公

剛好碰上舊員工抗議，疑似新舊業主沒有處理好員工離職或是沿用的(欠薪)薪水問題。還好過程還算和平，是個新奇的體驗.
Stayed 1 night in Apr 2025

6/10 Okay

KA YIN

水溫度太低
Stayed 1 night in Dec 2024

6/10 Okay

WING KEI

Liked: Staff & service

服務好

設施非常夠好差
Stayed 1 night in Aug 2024

10/10 Excellent

WING KEI

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

性價比不高

有點買，比較舊
Stayed 1 night in Aug 2024

8/10 Good

Yasumasa

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
朝ご飯も美味しかったし、レセプション対応も良かった。
Stayed 1 night in Mar 2024

10/10 Excellent

kim

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
시내에 위치하고 지하철이 가깝지만 의외로 조용합니다. 직원불들도 친절해요.
Stayed 7 nights in Oct 2023

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, room comfort

Old but really good

The furniture in the room is super dated but it is clean, extremely spacious, has a kitchenette with a fridge/freezer and everything was in good working order. The view (on the bay) was fantastic. Pressure in the shower was great, hot water immediately. The only issue we had was that the AC temperature did not seem to go up when we wanted it to, it just stayed at 23C, which was too cold for our baby but we turned it off and opened the window and that was fine. It was lovely to be greeted by housekeeping staff in the corridor whenever we passed, you don't always get that.Free parking and a a great location, very close to OCT Harbour, Shenzhen Bay Park..
Stayed 2 nights in Aug 2020

6/10 Okay

Fabiano

Liked: Cleanliness, room comfort
Disliked: Staff & service

You are on your own.

The English speaking staff, didnt understand English. Example: no one could give us restaurant hours. Pointing to pizza on menu talking to English Speaking waiter, I got spaghetti. 2nd cup of coffee was only hot water added to same cup.
Stayed 3 nights in Jan 2020

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
good hospitality service - present a birthday cake to me while I check-in in my birthday.
Stayed 1 night in Jan 2020

10/10 Excellent

kai leung

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

good hotel

one of our room is upgraded and allow late check out for us
Stayed 1 night in Jan 2020

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
地點方便，竹子林B2 出口便是。 設施較舊，但還算整潔。我的房間是兩張大單人床房，足夠一家四口的家庭入住。 自助早餐選擇及味道還可以。 大堂傍的㗎啡室有英式下午茶 High Tea, 但價格是¥210 一位，但只是得幾款糕餅，環境又不優閒；應該不會有太多人光顧。
Stayed 1 night in Jan 2020

6/10 Okay

Verified traveller

Liked: Staff & service
價錢太貴， 唯一優點是交通方便， 早餐食物 質素一般 沒有什麼特別 可幸的是員工服務一流， 酒店 設備一般，也是沒有什麼特別
Stayed 1 night in Dec 2019

4/10 Poor

Verified traveller

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities, room comfort

不舒适

房间一股霉味，枕头，床很差，一点也不舒服，早上睡醒腰背痛，优点房间干净，早餐还行，门口就是地铁站
Stayed 1 night in Dec 2019

8/10 Good

Padonna

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

值得推薦

酒店跟竹子林地鐵站很近，大概3-5分鐘就到，員工對客人禮貌週週，而且有問必答，值得讚賞!房間寬敞舒適，有室內泳池，不過最好帶備泳帽。健身室也很寬敞，儀器齊全。自助早餐美味可口，款式多樣化。若不在酒店吃早點，可嘗試酒店週圍的美食。
Stayed 1 night in Dec 2019

4/10 Poor

Verified traveller

I cannot believe the water pressure is so bad, no cold water at shower, only super hot water during shower.
Stayed 1 night in Dec 2019

10/10 Excellent

Otto

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

short stay in Shenzhen

This hotel was very comfortable to stay at and it was only 1 block walk to the nearest MTR station...very convenient for traveling to different parts of Shengzhen.
Stayed 1 night in Dec 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was in a convenient location, right next to the metro station. Nearby can find some local restaurants.
Stayed 1 night in Dec 2019

8/10 Good

chihping

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
房间很大，虽然有点旧，但是大公司管理维护得不错，早餐不便宜但是种类很多，楼下就是地铁口，坐两三站就有大商场，附近找一找，有一家网红臭豆腐，巨好吃。
Stayed 3 nights in Nov 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
地下鉄駅出口からすぐ近いのが何よりの利点。スタッフはレベルは様々ですが、ちゃんと英語でコミュニケーションしてくれました。笑顔が多いのが良かったですね。
Stayed 1 night in Nov 2019

10/10 Excellent

sohyun

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

come here!!

it was perfect !!!
Stayed 6 nights in Oct 2019

8/10 Good

Helen

Liked: Room comfort
방크기가 상당히 크고, 체크인 카운터에 계시는 분들이 친절합니다.
Stayed 6 nights in Oct 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
All the staff really help ful.
Stayed 1 night in Oct 2019

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
这家＂五星＂酒店太差了，非常旧，最多三星！ 每次洗澡都是满地水，浴缸安袋不合理，前面高，后面低，下面总有水排不干净，洗澡时水顺着墙边流到后面，再流到地上。搞得一地都是水，非常危险！ 早餐也一般！
Stayed 2 nights in Oct 2019