Aparthotel

Ascott Raffles City Shenzhen

Property class: 4.5

Choose dates to view prices

Located close to Window of the World and Happy Valley, Ascott Raffles City Shenzhen provides a playground, dry cleaning/laundry services and a bar. Get out on the links at this aparthotel and enjoy amenities such as a driving range. In addition to a gym and a business centre, guests can connect to free in-room WiFi.

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Pool
  • Kitchen
  • Free Wi-Fi
  • Air-conditioning
  • Laundry room
The current price is ฿4,211
฿4,463 total
includes taxes & fees
8 Oct - 9 Oct

Room options

Available filters for rooms
Showing 10 of 10 rooms

View all photos for Executive Studio

A modern hotel room with a large bed, a TV, a small kitchenette, and a sliding door closet.

Executive Studio

  • 58 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Studio Executive Twin Bed

A modern hotel room with two beds, a desk with a TV, a sofa, and a view of a cityscape.

Studio Executive Twin Bed

  • 58 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Single Beds

View all photos for 1 Bedroom Executive

A modern hotel room with a bed, a TV, a sofa, and a large window with a city view.

1 Bedroom Executive

  • 80 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for 1 Bedroom Premier

A modern hotel bedroom with a large bed, a flat-screen TV, a bedside table with a lamp, and a large abstract painting on the wall.

1 Bedroom Premier

  • 90 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for 2 Bedroom Executive

A modern living room with a sectional sofa, a coffee table with decorative items, a flat-screen TV, and a dining area with a table and chairs.

2 Bedroom Executive

  • 122 sq m
  • 2 bedrooms
  • Sleeps 4
  • 1 King Bed and 1 Queen Bed

View all photos for 2 Bedroom Premier

A modern living room with a dining area, a television, and a large window with a city view.

2 Bedroom Premier

  • 136 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Queen Bed

View all photos for 3 Bedroom Premier

A modern hotel room with a large bed, a city view, and a digital clock on the nightstand.

3 Bedroom Premier

  • 178 sq m
  • 3 bedrooms
  • Sleeps 6
  • 2 King Beds and 1 Queen Bed

View all photos for 1-Bedroom Premier

A modern hotel room with a large bed, a flat-screen TV, and a bathroom visible through an open door.

1-Bedroom Premier

  • 90 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for 2-Bedroom Premier

A modern hotel bedroom with a large bed, a flat-screen TV, and a minimalist decor.

2-Bedroom Premier

  • 136 sq m
  • Sleeps 4
  • 1 King Bed

Room

  • Sleeps 10

You may also like

Ad
A modern hotel room with a large window offering a city view at dusk.

Conrad Shenzhen

Nanshan
  • Pool
  • Free Wi-Fi
  • Restaurant
  • Air-conditioning
9.0 out of 10, Wonderful, 54 reviews
The price is ฿9,534
฿11,117 total
includes taxes & fees
19 Oct - 20 Oct
Conrad Shenzhen
Mod logo
Sign in to view eligible discounts and perks. More rewards for more adventures!
Sign inSign up, it's free

About the area

Located in Nanshan neighbourhood, Ascott Raffles City Shenzhen is connected to a shopping centre. The area's natural beauty can be seen at Hong Kong Wetland Park and Tuen Mun Park, while Window of the World and Happy Valley are popular local attractions. Don't miss out on a visit to Splendid China Folk Village. Visit our Shenzhen travel guide
View more Aparthotels in Shenzhen
Map
No 22 Dengliang Road, Nanshan District, Shenzhen, Guangdong, 518054

What's nearby

  • A variety of potted plants displayed on wooden shelves.
    Xin'an Nantou Ancient City
    2 min drive - 1.8 km
  • A modern building with geometric shapes and multiple windows.
    Shenzhen University
    2 min drive - 2.1 km
  • A cityscape with a prominent tower resembling the Eiffel Tower, surrounded by lush greenery and a body of water.
    Window of the World
    7 min drive - 7.2 km
  • A group of giraffes in a zoo enclosure with trees and a fence in the background.
    Shenzhen Safari Park
    12 min drive - 13.7 km
  • Coastal City
    18 min walk - 1.6 km

Getting around

  • Nanyou Station
    11 min walk
  • Hong Kong Lok Ma Chau Station
    13 min drive
  • Shenzhen (SZX-Shenzhen Intl.)
    34 min drive

Restaurants

  • KFC 肯德基
    3 min walk
  • 大汗碳烤羊腿
    8 min walk
  • Domino’s Pizza
    4 min walk
  • 潮巷.甄品鲜粿
    2 min walk
  • Fresh Juice
    4 min walk

About this property

Ascott Raffles City Shenzhen

  • Luxury aparthotel near Window of the World
  • Located close to Happy Valley and Splendid China Folk Village, Ascott Raffles City Shenzhen provides a playground, dry cleaning/laundry services and a bar. Tee up with amenities such as a driving range at this aparthotel. Free in-room WiFi is available to all guests, along with a gym and a business centre.
  • Additional perks include:
    • An indoor pool
    • Buffet breakfast (surcharge), meeting rooms and luggage storage
    • A lift, a 24-hour front desk and a porter/bellboy
    • Concierge services
  • Room features
  • All 182 rooms boast comforts such as air conditioning, as well as perks such as free WiFi and safes.
  • More amenities include:
    • Bathrooms with showers and free toiletries
    • LCD TVs with cable channels
    • Kitchens, fridges and microwaves

Awards and affiliations

  • Eco-certified property
  • This property is certified by this third-party sustainability certification scheme: GSTC. For more information on what this certification requires and verifies, please visit their website.

Similar properties

A multi-story hotel with a Marriott sign, featuring a waterfront view and palm trees along the promenade.
The Oct Harbour, Shenzhen - Marriott Executive Apartments
Nanshan
  • Pool
  • Kitchen
  • Washing machine
  • Dryer
8.8 out of 10, Excellent, 120 reviews
The price is ฿5,013
฿5,845 total
includes taxes & fees
8 Oct - 9 Oct
The Oct Harbour, Shenzhen - Marriott Executive Apartments
Compare similar properties

Property amenities

Pool/Spa

  • Indoor pool

Internet

  • Available in the apartment: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • No on-site parking available

Family friendly

  • Children stay free (see details)
  • Playground

Kitchen

  • Cookware, dishware, and utensils
  • Microwave
  • Refrigerator

Dining

  • Daily buffet breakfast available 6:30 AM to 10 AM for a fee: CNY 79.50 for adults and CNY 40 for children
  • A bar/lounge
  • A restaurant
  • Room service

Bedrooms

  • Bedsheets provided

Bathroom

  • 1 private bathroom
  • Free toiletries
  • Hair dryer
  • Shower
  • Slippers
  • Towels provided

Entertainment

  • LCD TV with cable channels

Laundry

  • All-in-one washer/dryer
  • Dry cleaning/laundry service
  • Laundry facilities

Work spaces

  • Business centre
  • Desk
  • Meeting rooms

Comfort

  • Air conditioning

Pets

  • No pets or service animals

Suitability/Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessible (may have limitations)
  • Designated smoking areas

Services and conveniences

  • 24-hour front desk
  • Blackout drapes
  • Concierge services
  • Daily housekeeping
  • Free bottled water
  • Iron/ironing board
  • Luggage storage
  • Phone
  • Porter/bellhop
  • Safe

Location highlights

  • Connected to a shopping centre
  • In a business district
  • Near a metro station

Things to do

  • Golf driving range
  • Gym

Safety features

  • Carbon monoxide detector (host has indicated there is a carbon monoxide detector on the property)
  • Smoke detector (host has indicated there is a smoke detector on the property)
  • First aid kit
  • Security system
  • Window guards
  • Fire extinguisher

General

  • 182 units
  • Soundproofing

Policies

Check-in

Check-in start time: 2 PM; check-in end time: midnight
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
1 child, up to the age of 5 years, can stay for free if using existing beds when occupying the parent or guardian's room
Cots (infant beds) are not available

Payment types at the property

  • American Express
  • Diners Club
  • JCB International
  • Mastercard
  • Visa

Important information

Optional extras

  • Fee for buffet breakfast: from approximately CNY 79.5 for adults and from CNY 40 for children

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Host has indicated that there is a carbon monoxide detector on the property
Host has indicated that there is a smoke detector on the property
Safety features at this property include a fire extinguisher, a security system, a first aid kit and window guards

We should mention

No pets and no service animals are allowed at this property

Property class

Property class, provided by our rating system, is based on property type, amenities and services.

Frequently asked questions

Does Ascott Raffles City Shenzhen have a pool?

Yes, this property has an indoor pool.

How much does it cost to stay at Ascott Raffles City Shenzhen?

As of 7 Oct 2026, prices found for a 1-night stay for 2 adults at Ascott Raffles City Shenzhen on 8 Oct 2026 start from ฿4,211, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Ascott Raffles City Shenzhen pet-friendly?

No, pets are not allowed at this property.

How much is parking at Ascott Raffles City Shenzhen?

This property doesn't offer parking.

What time is check-in at Ascott Raffles City Shenzhen?

Check-in start time: 2 PM; check-in end time: midnight.

What time is check-out at Ascott Raffles City Shenzhen?

Checkout is at noon.

Where is Ascott Raffles City Shenzhen located?

Located in Nanshan, this luxury aparthotel is within 6 mi (10 km) of Window of the World, Happy Valley and Splendid China Folk Village. Coco Park Shopping Center and Hong Kong Wetland Park are also within 12 mi (20 km). Nanyou Station is 11 minutes by foot and Dengliang Station is 12 minutes.

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on selected room rates because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

Have a question?

AI iconBeta

Get instant answers with AI powered search of property information and reviews.

Reviews

Ascott Raffles City Shenzhen Reviews

9.0

Wonderful

9.0

Cleanliness

8.2

Location

7.8

Staff & service

8.6

Property conditions & facilities
Rating 10 - Excellent. 51 out of 84 reviews
Rating 8 - Good. 24 out of 84 reviews
Rating 6 - Okay. 4 out of 84 reviews
Rating 4 - Poor. 3 out of 84 reviews
Rating 2 - Terrible. 2 out of 84 reviews

Reviews

Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities, communication
Great location and clean room.
Stayed 4 nights in Dec 2025
Verified review

10/10 Excellent

Liked: Cleanliness, check-in, communication, listing accuracy
The room was big, we got an upgrade to a one suite! The location of this hotel is fantastic, a big shopping mall below with a lot of restaurant
Stayed 2 nights in Mar 2026
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities, communication
Close proximity to major shopping malls and attractions at Nanshan area. Great services and family friendly especially on room choices.
Stayed 1 night in Sep 2025
Verified review

10/10 Excellent

Liked: Cleanliness, room comfort, communication
A great hotel next to the Raffles City Mall and also the metro that provides easy access to tourist places in Shenzhen. There is also a delicious halal restaurant located 5 mins away from the hotel that is not shown in google map. We truly enjoyed the comfortable stay.
Halal restaurant opposite the hotel area
Stayed 4 nights in Nov 2025
Verified review

10/10 Excellent

Liked: Cleanliness, check-in, communication, listing accuracy
Room was clean. Cleaner was nice and accommodating. Having washing machine and drier was a game changer for our family. Loved the delivery robots. So much effective and quick! Loved the mall and the amount of choices of popular restaurants at the mall next door!
Stayed 4 nights in Jun 2026
Verified review

8/10 Good

Liked: Cleanliness
very quiete hotel linked to a mall. Nice large rooms. few employees speak English but we can manage.
Stayed 2 nights in Jan 2026
Verified review

10/10 Excellent

Liked: Cleanliness, room comfort, communication

good value,great location and superb beds

its for a group of 4 and the 2 bedroom suite was spacious, clean and the location of the hotel cannot get any better. highly recommend for an overnight stay at this hotel. the mattress was sooo comfortable all of us had such good rest..
Stayed 1 night in Oct 2024
Verified review

8/10 Good

Liked: Cleanliness, room comfort, communication
Love the proximity to shops and food. However think the pin to the entrance is not accurate and at night the lights are too dimmed as well .
Stayed 3 nights in Oct 2025
Verified review

8/10 Good

Liked: Cleanliness, amenities, property conditions & facilities, communication
Overall service & location of service apartment
Stayed 3 nights in Nov 2025
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, communication
room is clean and tidy
Stayed 3 nights in Dec 2025
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities, communication
The rooms are nice and spacious. Theres a mall next to it that has direct access with the hotel. The food there is good. Theres also a market to buy snacks.
Stayed 7 nights in Apr 2024
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities, communication
a hotel that is convinient for long stay. Nice location, with plenty of choices of foods.
Stayed 3 nights in Aug 2025
Verified review

8/10 Good

Liked: Cleanliness, amenities, property conditions & facilities
The room was clean, and the hotel had direct access to the shopping center without to go to the outside entrance.
Stayed 5 nights in Nov 2025
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities, communication
what a great place if you need to be in this area
Stayed 1 night in Apr 2025
Verified review

10/10 Excellent

Liked: Cleanliness, check-in, communication, listing accuracy
Good
Stayed 2 nights in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities, communication
Great service
Stayed 1 night in Jul 2023
Verified review

8/10 Good

Liked: Cleanliness, room comfort
After a problematic arrival (hotel door closed at 4am!!). The stay went better. Hotel with minimum service but directly linked to a mall. Pleasant room. Nice neighborhood, metro 2 steps away.
Stayed 4 nights in Oct 2025
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities, communication
Good for business people...
Stayed 7 nights in Mar 2024
Verified review

10/10 Excellent

Liked: Cleanliness, check-in, communication, listing accuracy
Great property for any stay over a few days. Splurge a little for a 2 bedroom premier, and for the same price as a hotel room you get a 1,400 sq ft very contemporary apartment with 2 full baths, a very well equipped full size kitchen with a washer and dryer. My unit on a high floor had no common walls with any other unit for total privacy! The staff, particularly housekeepers and front door staff were wonderful. There’s direct access from Ascott directly into a very large vibrant upscale mall with endless eating options. The Shenzhen Metro is literally 2 minutes from the front door, use exit E to access the property. One station down from Ascott is a mammoth Walmart with lots of prepared food, and across the street from the Ascott entrance and around the corner is a great, and modestly priced duck restaurant. So, overall, this is a great property in a very convenient location.
Stayed 9 nights in Apr 2026
Verified review

8/10 Good

Liked: Cleanliness, room comfort, communication

So far so good!

So far it is OK
Stayed 1 night in Jun 2024
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Ascott stay apr-18

Note this is an apartment type arrangement with a large room also containing a kitchen. There is no restaurant or room service but a maid service cleans and refreshes each day. Mall attached to building so food and coffee available close but it’s not clear from accomodation description it’s not a traditional hotel. Breakfast is predominantly Asian but a good selection. Wi-fi is free but is not the best as it dropped several times and could also be slow
Verified review

4/10 Poor

Disliked: Property conditions & facilities
The room is so small and very old unlike what the photos show on Expedia website (HUGE DIFFERENCE). The bed is so small, like a single bed but not queen size bed. Noisy environment, always traffic jam around the hotel. Very disappointing.
Stayed 2 nights in Mar 2024
Verified review

10/10 Excellent

Liked: Cleanliness, check-in, communication, listing accuracy
너무 위치가 편리했습니다 지하철 역 가깝고 호텔직원들도 친절했어요.
Stayed 1 night in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, check-in, communication, listing accuracy
地理位置非常好，房間整潔，會再往
Stayed 1 night in Mar 2026
Verified review

10/10 Excellent

Liked: Cleanliness, room comfort, communication

值得推介

住在這酒店經驗非常好。地點方便，而樓下是一個5樓的商場。很多餐廳的選擇。打車亦很方便。
Stayed 1 night in Jan 2025