Search Hotels Near Shelter Valley Pines Golf Club, Alnwick/Haldimand

"My room had what looked like mold or water damage on the cieling and the carpet in my room had numerous larger stains."

"The room is a little small with a big furnitures but is okay"

"Room was great. Garden area was great. Check in and check out was very smooth. Our only issue was that our wifi in the room didn’t work at all."

"We arrived later in the evening and when we pulled the sheets back, there was hair and a small bug. We immediately went to the front desk and asked for another room - we were told they were sold out, even though Expedia said they had availability. THEN we said fine can we just get another set of sheets - THEY SAID NO, they didn’t have any !!! We had not choice but to deal with the nastiness. We slept on top of sheets after killing the bug ourself. Our kids swim I. The pool, which the bottom was full of sand / dirt….weird as there’s no sand / beach in sight. Next morning, we noticed a half eaten - rotten - apple laying beside the desk. Upon check out we asked for the manager and requested a refund. Denied. We received a lip-service email after we left town saying they will “talk to their team” and can offer a discount on our next visit. LOL - there for sure won’t be a next visit. There are plenty of hotels in the area, I’d recommend going to any of them."

"The staff are very friendly and helpful when a need arises. The girls on the desk got us quickly checked in. Our room was clean and tidy with all the necessary essentials. As we were on the 4th floor there was no disturbing noises or loud neighbors. It is nice to have ample parking and no added charge for this. Breakfast was delicious and the hot items were hot and with plenty of variety. We have stayed here many times since 2009 and this is my choice of accommodation. Thank you to the staff for making me feel like family.,"

"Great stay."

"View of Lake Ontario from 3rd floor room. After walking to water's edge could see lighthouse in the distance. Next morning there was a gorgeous view of sunrise over Lake Ontario and birds fishing in water."

"No hot water for 3 days"

"Sound proofing was awful. Body wash dispensor was by the sink??? Not in the shower with shampoo and conditioner. Clean room, helpful staff"