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"Incredibly helpful staff even when our room keys got lost several times."

"We had a very nice stay at the Best Western Spooner Riverplace Hotel. The room was clean and comfortable, the staff was friendly, and check-in was quick and easy. The location was convenient for our family trip, and breakfast made it easy to get back on the road the next morning. Overall, it was a pleasant stay and a good value. We would stay here again."

"When we stay never seen anyone at the front desk. My daughter who has has health problems was swimming and there was people smoking in the pool area. Causing my daughter having troubles breathing. And not able to have fun in a pool area. The smoke smell came into the hallway and our room cause we were right across from the pool. When there a sign say no smoking on the building. I couldn’t find anyone to say something. I want a discount on my stay."

"The room and common areas were clean and comfortable, The hostess, Mary Lou, was very helpful and friendly."

"We liked everything about Best Western in Rice Lake, WI! We always stay there when we're in town, usually yearly."

"This property was Beautiful! Everything we were looking for for a weekend stay!"