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"Room was duty"

"The hotel is basic but comfortable. I have stayed a few times purely because it is close to uni accommodation, sometimes it’s a good price and it’s near town. The rooms are a decent size and it really depends on which way your room faces as you whether you get a decent night sleep. If you face the road- it’s noisy all night. Generally I have found the rooms clean but yesterday we arrived to a room stinking of stale smoke. The helpful staff member moved us without a problem. There is no onsite...

"Large, comfortable room"

"Very dated and run down hotel, rooms needing an urgent refurbishment. There is a pub with a function room that are part of the hotel, where loud music continues playing until quite late. Location is ok, breakfast had the very basic and while some hot options were ok, others were very underwhelming. Overall, there’s way better options at similar night rates. Wouldn’t recommend."

"A lovely stay at the Mercure Kenwood Hall ! Staff were so helpful with my mum who is 92 . Chloe prepared a lovely room and Lisa on Reception answered all our queries"

"You get what you pay for"

"E"